Hilton Garden Inn Erzurum

Property class: 2
Erzurum ski hotel with spa and ski shuttle

Choose dates to view prices

Hilton Garden Inn Erzurum features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. Other features include an indoor pool, a 24-hour fitness center, and a steam room. Ski passes, storage, rentals, and lessons are also available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • 4 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is CNY682
CNY757 total
includes taxes & fees
Oct 3 - Oct 4

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, and a large window with blinds.

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, bedside table, lamp, and a wardrobe.

Room, 1 King Bed with Sofa bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, bedside table, lamp, and a wardrobe.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a city view.

Family Room, Multiple Beds

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a city view.

Room, 1 King Bed with Sofa bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window with curtains, and a view of the cityscape.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

A hotel room with two beds, a desk, a chair, a large window with curtains, and a view of the cityscape.

Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view of a cityscape.

Deluxe Suite, 1 King Bed with Sofa bed, Mountain View

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, and a large window with blinds.

Junior Suite, 1 King Bed with Sofa bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view of a cityscape.

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

DOUBLE Accessible

  • Sleeps 4

View all photos for King Accessible Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

King Accessible Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE Accessible SUPERIOR

  • Sleeps 4

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About the neighborhood

Map
Omer Nasuhi Bilmen Mah., Açelya Sk. No:4, Erzurum, Erzurum, 25100

What's nearby

  • MNG Mall - 8 min walk - 0.7 km
  • Ataturk University - 2 min drive - 2.1 km
  • Yakutiye Medresesi - 4 min drive - 2.9 km
  • Twin Minaret Madrasa - 4 min drive - 3.2 km
  • Palandöken Mountain - 9 min drive - 8.2 km

Getting around

  • Erzurum (ERZ) - 16 min drive
  • Palandoken Station - 17 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Mado - ‬15 min walk
  • ‪Kahve Dünyası - ‬12 min walk
  • ‪Yemen Kahvesi - ‬14 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Olimpiyat Sosyal Tesisi - ‬7 min walk

About this property

Hilton Garden Inn Erzurum

  • Hilton Garden Inn Erzurum features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. Other features include an indoor pool, a 24-hour fitness center, and a steam room. Ski passes, storage, rentals, and lessons are also available.

At a glance

Hotel size

    • 172 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Coffee shop

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping
  • Ice skating nearby

Working away

  • 4 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Steam room
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Priority access to ski lifts
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 2000 for adults and TRY 1000 for children
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for TRY 1000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 19002

Also known as

Hilton Garden Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel
Hilton Garden Inn Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel Erzurum

Frequently asked questions

Does Hilton Garden Inn Erzurum offer free cancellation for a full refund?

Yes, Hilton Garden Inn Erzurum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Erzurum?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hilton Garden Inn Erzurum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Garden Inn Erzurum?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Garden Inn Erzurum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Erzurum and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hilton Garden Inn Erzurum also has a 24-hour fitness center and a garden.

What's the area around Hilton Garden Inn Erzurum like?

Hilton Garden Inn Erzurum is in Yakutiye, a short 11-minute walk from MNG Mall.

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Reviews

Hilton Garden Inn Erzurum Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Amenities

8.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a wide variety of top-quality options. (3 reviews)
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Reviews

Verified review

10/10 Exceptional

Super Spa
Verified review

10/10 Exceptional

Overall it is a great option for staying in Erzurum.
Verified review

10/10 Exceptional

Good location and facilities, very nice outdoor restaurant also and spacious rooms.
Verified review

10/10 Exceptional

The hotel is newly built rooms are excellent as is the extensive breakfast buffet. The hotel staff are friendly and attentive my stay was a real pleasure
Verified review

6/10 Good

There is train station very close by. Expect to hear the loud beep of the train and its movement any time of the day and night.
Verified review

10/10 Exceptional

The staff were very welcoming and tried their very best to accommodate any wish. The spa & fitness facilities were also great. The breakfast had alot of variety and top quality choice. The evening menu was well presented and everything we tried was very nice indeed. If I could think of anything to improve on it would be to expand the evening menu to include more dishes as the dishes available were so nice.
Verified review

2/10 Poor

When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!
Verified review

8/10 Very good

Oda temiz ve konforlu, yatak çok rahattı. Kahvaltı güzel ve seçenekler oldukça fazlaydı. Tek sorunumuz havuz çok soğuktu dışarıda bir tabelada havuzun 28 derece olduğu yazılmış ancak en fazla 20 derecedir o yüzden havuza giremedik, aynı şekilde sauna da yeteri kadar ısıtılmamıştı. Özellikle spa kısmına geldiğimiz için biraz hayal kırıklığı oldu ancak otelin diğer özellikleri gayet güzeldi.
Verified review

6/10 Good

Çalışanlar iyi niyetli ve her an yardıma hazırlar. Otel çok güzel bir yerde. Sessiz. Şehir ve dağ manzaralı. Kahvaltı güzel, çeşit çok. Bunlar harika. Ancak otel Hilton kalitesinin epey altında. 5 yıldızlı bir otel kalitesinde kesinlikle değil. Otelde kullanılan mobilya malzemesi kötü. Ortak alanda bozuk koltuk bile var. Bahçedeki tenteler coca-cola reklamlı, otelin gri-siyah renk tasarımının yanımda irite edici ve ucuz duruyor. Bir akşam restoranda yemek yedik pahalı ama kalite ciddi kötüydü. Temizlik sorunlu. Havuz buz gibi vs. vs.
Verified review

8/10 Very good

Odalar temizdi kahvaltısı çok iyi ama oda olarak çalışanlar çok yardımcı olmadı aynı fiyata arkadaşlarımız farklı bir odada kaldı aynı hizmeti almadık o hoş olmadı
Verified review

8/10 Very good

Otelin kahvaltısı çok zayıf. Odalar sigara kokuyor
Verified review

6/10 Good

Resepsiyon görevlileri kaynaklı sorunlar yaşadık
Verified review

2/10 Poor

Verdikleri odada banyodan kötü kokular geliyordu. Odanın dışarıyı gören camı yoktu buzdolabı soğutmuyordu.
Verified review

4/10 Fair

In die Jahre gekommen, Ideen wie Wasser im Fitness und Wellness Bereich waren mal angedacht aber nicht mehr realisiert, Hälfte der Badbeleuchtung war defekt. Für 4* noch ok, für 5* Gesamteindruck nicht tragbar
Verified review

8/10 Very good

Genel olarak doğuda en sevdiğim hotel oldu pahalı biraz diğerlerine göre ama beni rahatsız eden hotelin kokusu her yer sanki ıslak mendil ile silinmiş farklı bir rahatsızlık veren koku vardı ..
Verified review

8/10 Very good

Kalmış olduğumuz oda temiz ve yeterli ölçüde genişti. Yataklar rahat ve temizdi. Ancak banyoda bulundurulması gereken sarf malzemeleri eksikti. Otel konum olarak merkezi bir konumdaydı. Çalışanlar ilgili ve güler yüzlüydü. Genel olarak her zamanki Hilton otel grubunun kalitesi hissediliyordu. Teşekkürler..
Verified review

2/10 Poor

Kapıya gittim Oda yok dendi İnternetten yer var dememe rağmen oda yok dendi Hava çok kötüydü yolda kalmıştı Daha sonra yarın saat internette yer almaya çalıştım
Verified review

6/10 Good

Personel Nazikti. Oda temizliği vasattı. Halifleks üzerinde tozlar pamukçuklar vardı. Temizlik ışığını yakmama rağmen oda temizlenmedi. Duş çok su sızdırdı banyo her duşta sirilsiklam oldu.
Verified review

8/10 Very good

Personek son derece yardimseverdi.
Verified review

10/10 Exceptional

Herseyi ile çok iyi bir otel
Verified review

8/10 Very good

Personel
Verified review

8/10 Very good

Kahvaltı çok iyiydi, personel çok güler yüzlüydü. Spa olması çok güzeldi ama biraz bakımsız kalmıştı. Kayak merkezine shuttle olması çok güzeldi. Oda temizliğimiz zayıftı sadece onun dışında çalışan personel çok güler yüzlü ve iyiydi
Verified review

10/10 Exceptional

Oda temizdi personel çok nazikti
Verified review

8/10 Very good

Otel gayet iyiydi temizlik iyiydi çalışanlar güler yüzlü tatlı insanlar birinci katta odalarda camdakiler gibi bir yere bakıyordu onu beğenmedim sadece onun dışında imkanları var
Verified review

10/10 Exceptional

Herşey çok güzel ve muntazamdı.