可以免费取消我在鸽子谷温德姆豪生酒店的预订并获得全额退款吗？

是的，鸽子谷温德姆豪生酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

鸽子谷温德姆豪生酒店有游泳池吗？

是的，有室内游泳池、季节性开放的室外游泳池和儿童游泳池。住客可以在 10:00 至 23:00 期间使用游泳池。

鸽子谷温德姆豪生酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

鸽子谷温德姆豪生酒店是否有停车场？

是的，自助停车免费。停车位数量有限。提供房车/大巴/卡车停车设施。

何时可在鸽子谷温德姆豪生酒店办理入住和退房？

开始办理入住：16:00；停止办理入住：00:00。退房时间为 11:00。提供无接触办理退房服务。

在鸽子谷温德姆豪生酒店及其附近有什么游览观光项目？

附近的玩乐活动包括附近钓鱼和附近骑马，您可以畅享其中，还可以在附近的高尔夫球场打一场球。不妨到室内泳池游个泳，也可以使用此酒店的其他服务设施，比如季节性开放的室外游泳池和野餐区。

鸽子谷温德姆豪生酒店周边区域环境如何？

从鸽子谷温德姆豪生酒店仅需4 分钟步行可至泰坦尼克号博物馆，7 分钟步行可至哈特菲尔德与麦考伊晚餐秀。

皮格佛格鸽子谷温德姆豪生酒店住宿优惠| Hotels.com 好订网

Q: 鸽子谷温德姆豪生酒店有游泳池吗？

是的，有室内游泳池、季节性开放的室外游泳池和 儿童游泳池。住客可以在 10:00 至 23:00 期间使用游泳池。

8/10 很好

2025 年 11 月 11 日

Chris，3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 10 日

Upon check-in we advised the desk clerk that our daughter was autistic, and can sometimes experience sensory overload and be loud (she wasn't at all our entire stay) but we were advised that if she was heard at all, we would be told to leave. That was not a good first impression. We get to our room, which looked nothing like it was advertised, the floors and door were filthy, you couldn't walk around without shoes on because the floor was gritty and your socks/feet would be black in seconds. There were holes in the wall, roaches, and the door was absolutely filthy. We were only provided 2 towels and 1 wash cloth the whole time we were there, and had to empty our own garbage. When we arrived home, we noticed on our credit card statement that we've been overcharged for the room by over $150.

Quinton，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 9 日

We honestly booked here to see if the reviews were actually that bad. They are not. This is a tourist location and rooms have average wear but NO ROACHES or BUGS as previous reviews show. The so called roaches are what is southern folk know as “stink bugs”. They are annoying but not roaches. They were none there when we stayed and were pleasantly surprised that the room was clean, Everything worked. For the $$ , this is a great option. If you want to throw $200 a night at somewhere to sleep and shower feel free, but we would rather use that money to go sightseeing or shopping. Make this a stop if you value your money. Staff was great as well.

Jared，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 8 日

Stayed here a few years ago seems to have gone downhill since then dead insects in the bathtub and door lock acted funny. Only stayed one night so we just made do.

Tommy，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 5 日

The thing I care the about cleanliness especially at the level of standard health department requirements. In the roughly 2 waking hours I spent in this room I saw 7 roaches. Along with the actual door to the room as well as the walls that were barely standing, held together by painted over, slathered on wood glue or spackle, these conditions were deplorable.

Julie，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 3 日

It was ok , the hair dryer was broken and like 3 light bulbs out and the air conditioning was making noises but overall it was ok , you paid for what you get

Lizardo，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 1 日

Yes

Mark，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 29 日

The bed had bed bugs. Woke up with bites all over my arm.

Tawny，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 27 日

Not continental breakfast, more like snacks

Room and hotel was as to be expected with this price point. Beds were very comfortable. Our main issue was with the “continental breakfast”. Their posted breakfast hours are 8-10am. We went down at 9:17am and there were a few granola bars and one pop tart, not even a toaster. They did have coffee but we aren’t coffee drinkers so I can’t speak on that (it didn’t look like anything special). I understand that breakfast can get picked over but it’s not like we came down 5 minutes before they closed, and if you’re only serving granola bars they aren’t that hard to restock. Not to mention I checked the following two mornings of our stay (earlier than the first day) and there was even less, 3 total granola bars the second day and none on the last! I know all continental breakfasts are different from hotel to hotel. I wasn’t necessarily expecting eggs and bacon but some toast, bagels, yogurt, cereal, or even those prepackaged danishes would have been nice. I picked this hotel partially for the breakfast and unfortunately we had to go out because I require more than a granola bar and coffee for my morning meal.

Erika，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 25 日

It looked and smelled clean but there was roaches in the bathroom. The front desk staff wouldnt stop arguing with the maintenance man over batteries long enough to check me in.

Samantha，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 23 日

The hotel itself is very run down on the outside and has uneven walk ways to the rooms, however the room was really the issue there was what appeared to be mold in the bathroom on the wall, the lights had no housing so they're are exposed wires in the bathroom, the tub overall was not appealing, caulk was missing and again what appeared to be more mold around the tub. The mattress was dirty with dark spots all over. When checking in it took 20 mins with one person ahead of me, the guy checking me in initally said that they would need to charge me for the whole stay again because hotels.com didn't pay them, when asked to check again, he said he'd checked everywhere but after saying that I would allow the additional charge as it was 1am and then call hotels.com when I got to the room to sort it out he magically found it had been paid. There were multiple charges for the deposit that went through and had to be credited. We stayed as it was a weekend trip and had funds wrapped up in the stay. Kicker was when going down for the breakfast that's advertised it was stale pop tarts and cereal bars. My husband went down with our daughter to be greeted by other unhappy clients and staff saying that's all there was. Overall unhappy with the property and disappointed as this is a reputable name and why I chose it.

what appears to be mold in the bathroom section outside of the door by the sink area

Lighting above the shower, missing the housing and exposing wires and insulation

what appears to be mold in the bathroom with the toilet and tub

Jessica，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 23 日

the whole thing was a nightmare

Linda，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 21 日

Juan，1 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 19 日

Arrived to check in on Friday the lady that checked us in was okay, she charged my bank card twice for the 75 dollar damage fee. Saturday went to Dollywood came back and the hotel cleaners didn’t come in to clean or even bring new towels or wash cloth. I had to go down to the desk and ask for towels for me and my family. Sunday went to check out and waited about 5/10 mins for someone to check me out. Me and my family wasn’t to happy about our stay at this hotel. We visit pigeon forge twice a year.

Kayla，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 18 日

No tub

Kevin，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 18 日

When me and my son checked in, we stood at the desk for several minutes before the two people at the desk even acknowledged us. One of the desk people was eating what I would call "fruit by the foot" and talking to the other attendant. They could have cared less about us. There was no indication on the booking that didn't take cash. This is a very cheap hotel. I didn't expect much. My wife passed away two months ago. I have been to many resort hotel's, that have taken $500 in cash deposits.

Mark，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 17 日

Need to make hotel.com and book it aware deposit

When I came in it was for my fathers celebration of life so I was struggling and then they hit me with owing 75.00 deposit and I had spent everything I had to get there and having a place to stay . I was so upset because when I made the reservation they said I would be paying at the hotel when I got there no deposit or anything then they tried to pull money out of my locked card a few days before so I called the night before and spoke with the lady at the office after they hadn’t answered the phone all day for me or hotels .com who was also trying to find out what was happening. The lady didn’t say anything to me about a deposit. When I got there she said I called the wrong number didn’t talk to her which was a lie she gave me a card with the number on it to show I didn’t talk to her but when I called the number that I had spoke to her on the night before she answered and I told Her she was a lier she was very rude and at that time she had taken off the money for the room so I didn’t have any other money and she told me I could just go somewhere else that wasn’t possible because she has just taken all my money then told me I couldn’t stay because I didn’t have the other 75 so I did get very upset with her and tell her she was a lier other women working there who were also rude told her to ignore me so I sat there trying to get someone to barrow the money from for 10 days till It was returned which took for ever . Me Crying in the lobby another woman telling they went thing

Susan，4 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 16 日

Jacob，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 14 日

clean room... indoor pool was cold

Angela，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 9 日

Breanna，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 6 日

Tajuanna，6 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 27 日

Dirty unchanged bedsheets

Dave，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 22 日

Nasty floors in the rooms…our feet were black on the bottom. We never had clean towels. When we asked the lady was rude and said bring me the dirty ones. There was no breakfast. The pool was nasty. The housekeeper never came. There were roaches in the bathroom. I’m probably forgetting more. Oh cigarette burns in the blankets of our beds. I think that is all.

Derek，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 12 日

Not the best but not the worst

The room for the price we paid wasn’t to bad. But it could have been cleaner and it smelled bad. There was no coffee maker in the room like advertised online. But if you looking for a decent hotel that’s cheap it’s not that bad of a place, there was just a lot of loitering around outside and you will want to keep your car doors locked

Tyler，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 9 日

Jason，1 晚行程

Hotels.com真实住客点评

鸽子谷温德姆豪生酒店

Howard Johnson by Wyndham Pigeon Forge

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常见问题

可以免费取消我在鸽子谷温德姆豪生酒店的预订并获得全额退款吗？

鸽子谷温德姆豪生酒店有游泳池吗？

鸽子谷温德姆豪生酒店是否允许携带宠物入住？

鸽子谷温德姆豪生酒店是否有停车场？

何时可在鸽子谷温德姆豪生酒店办理入住和退房？

在鸽子谷温德姆豪生酒店及其附近有什么游览观光项目？

鸽子谷温德姆豪生酒店周边区域环境如何？

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