In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 3 min walk - 0.3 km
Buckingham Palace - 9 min walk - 0.8 km
Hyde Park - 17 min walk - 1.5 km
Big Ben - 17 min walk - 1.5 km
Piccadilly Circus - 4 min drive - 2.0 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
At a glance
DONE
Hotel size
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Amenities
What guests liked
Breakfast was excellent, offering a wide variety of options and good value for money. (80 reviews)
The property offers a good selection of restaurants and dining options nearby, with many within walking distance. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Modern hotel in a great location. Check in and out was smooth and online app giving late checkout option was ideal! Room was well designed.
Deborah
2-night trip
10/10
Room was clean and available at promised time. We didn't have cleaning service, but I was able to get new towels when requested. 2 minute walk from Victoria Station, easy to get around London from there!
Ilene
4-night trip
10/10
Nice hotel. Clean and comfortable.
Umejei
1-night trip
10/10
This hotel was perfectly located and hi-tech to the max.
If you are looking for a place close to transportation and all that is happening. Look no further.
LINDSAY
4-night trip
10/10
Great place lovely staff
Jose
1-night trip
8/10
Great location, Italian rest and souvenirs just next door. Great proximity to Victoria Station and your pick ups. Lots of homeless in area but no issues with them. Hotel high tech, must know how to use computer
has food and coffee shop avail. Room small but comfortable
Samantha
2-night trip
10/10
Stayed twice while in London, a good value close to the train station.
Amanda
2-night trip
10/10
Staff very friendly, room clean and comfortable, great location for access around London.
Sharon
2-night trip
10/10
Really good location in the Center of London.
Miguel
4-night trip
10/10
Amazing and friendly staff. Cool hotel and close to so many wonderful restaurant and shopping options.
Brent
5-night trip
10/10
I liked that evehthibg was easily accessible, walking distance, plenty of dining options, and within city center.
Stephanie
3-night trip
10/10
Spent several days here. The bed was high and I’m short so it was difficult to get into but once in it was very, very comfortable.
Loved the blackout shade. And love the ability to control the lights from bed.
Deborah
3-night trip
10/10
Great accommodations for having a place where to crash after a lot of walking around London.
Their wifi is the best of all hotels I've stayed in.
Arian
5-night trip
10/10
really enjoyed my stay, room was very clean and in great condition and quiet as well. staff was very helpful and friendly. Breakfast buffet looked great although I did not have anything. My only complaint is that there was no kettle in the room. For a short stay, highly recommended. For a longer stay the room might be a little small.
Andrea
1-night trip
10/10
One of the best hotels I’ve stayed in
Amanda
2-night trip
10/10
Fun, clean, well arranged, friendly, convenient location
Jeremy
5-night trip
10/10
Love this hotel. Easy walking distance to Victoria Station and good restaurants. Hamilton and Wicked plays are within a block of the hotel. Easy to navigate around the area. Good location.
Cynthia
5-night trip
10/10
Loved the location price and technology.
Laurie
2-night trip
6/10
Too many homeless people next to the hotel felt very unsecured. Also priced a lot for a small room
polyna
3-night trip
10/10
Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.
Lisa
1-night trip
10/10
The walkability is what made this place standout. We flew in from Gatwick, took the Express to Victoria Station, and then walked a couple of minutes to our hotel. We were able to walk to Big Ben, Westminster Abbey, the London Eye, and Buckingham Palace. And we were also able to walk to a bunch of affordable and not so affordable restaurants. Then to come back to a confortable room? The best stay! Highly recommend, especially as a tourist.
Renee
3-night trip
10/10
Really easy check in. Room was awesome, staff was awesome! Would recommend to anyone
Aaron
1-night trip
10/10
Loved the overall feel of the place. The staff was super friendly, and helpful
Kelly
2-night trip
10/10
The staff was stellar! And my room was clean, comfortable, and quiet!
Christopher
2-night trip
10/10
Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.