In the heart of Wroclaw City Center, Hotel Altus Palace - Destigo Hotels is a luxurious haven. Discover international cuisine at the on-site restaurant, WIERZBOWA 15, or rejuvenate with a massage at the spa. Guests rave about the exceptional breakfast and helpful staff.
Hotel Altus Palace - Destigo Hotels offers a great location, putting you within just a 10-minute walk of Wroclaw Market Square. Guests can indulge in massages at the spa, and international cuisine is served at WIERZBOWA 15, which is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
81 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Uncovered onsite self parking (PLN 150 per day)
Onsite valet parking (PLN 150 per day)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children's menu
Working away
3 meeting rooms
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness center
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Individually decorated
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Dining
WIERZBOWA 15 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LOBBY BAR - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 150 per pet, per day
Parking
Uncovered self parking costs PLN 150 per day
Valet parking costs PLN 150 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw
Frequently asked questions
Does Hotel Altus Palace - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Altus Palace - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Altus Palace - Destigo Hotels?
Yes, pets are welcome. There's a charge of PLN 150 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Altus Palace - Destigo Hotels?
Yes. Self parking costs PLN 150 per day. Valet parking costs PLN 150 per day. Parking spots may be limited.
Is airport shuttle service offered by Hotel Altus Palace - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Hotel Altus Palace - Destigo Hotels?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Altus Palace - Destigo Hotels?
No, this hotel doesn't have a casino, but Cristal Casino (13-min walk) is nearby.
What is there to do at Hotel Altus Palace - Destigo Hotels and nearby?
Hotel Altus Palace - Destigo Hotels has a spa and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hotel Altus Palace - Destigo Hotels?
Yes, WIERZBOWA 15 offers international cuisine.
What's the area around Hotel Altus Palace - Destigo Hotels like?
Hotel Altus Palace - Destigo Hotels is in Wroclaw Old Town, a short 9-minute walk from Wroclaw Market Square and 4 minutes' walk from Wroclaw Opera.
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Reviews
Hotel Altus Palace - Destigo Hotels Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.4
Eco-friendliness
9.8
Property conditions & facilities
What guests liked
Breakfast was consistently described as excellent, with a great selection of options and accommodating staff. (21 reviews)
The spa facilities, including sauna, steam room, and jacuzzi, were a lovely addition and a great place to relax. (14 reviews)
The property's restaurant served lovely food with a great selection of wines and continental breakfast options. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Food
Location
Spa
Cities
Parking
Restaurant
Lobby
Reviews
10/10 Exceptional
Sep 22, 2025
Hôtel exceptionnel, très bien sauté au centre-ville, très propre, sans doute meilleur, hôtel de la ville
Bulent
Bulent, 1-night trip
10/10 Exceptional
Aug 27, 2025
Fantastique service fantastique hotel
Meu Numero
Meu Numero, 3-night trip
10/10 Exceptional
Jul 22, 2025
Beautiful hotel
Gillian
Gillian, 7-night trip
10/10 Exceptional
Jul 2, 2025
Amazing hotel!
Robert
Robert, 1-night trip
10/10 Exceptional
Jul 30, 2025
Hervorragender Service durch gut ausgebildetes sehr freundliches Personal
Paul
Paul, 1-night trip
10/10 Exceptional
Aug 10, 2025
Gerne wieder
Mitten im Zentrum von Krakau.
Guido
Guido, 1-night trip
8/10 Very good
May 27, 2025
Good hotel
Noel
Noel, 1-night trip
10/10 Exceptional
Jun 26, 2025
Beautiful Hotel - spotlessly clean. Misses a nice bar area as the only bar is a lobby bar.
SUSAN
SUSAN, 4-night trip
10/10 Exceptional
Apr 25, 2025
Una estancia muy agradable, cómoda, desayunamos rico.
JAIME FABIAN
JAIME FABIAN, 2-night trip
10/10 Exceptional
Jun 2, 2025
Lovely hotel, convenient to all main attractions. Tram stop also near to hotel.
Sue
Sue, 3-night trip
10/10 Exceptional
Aug 28, 2025
Old world luxury in convenient central location
Fantastic room [the larger suites], solid breakfast and service at restaurant. Jacuzzi and Saunas is a great place to relax - very clean.
What could be improved is to provide body wash small bottles n rooms with bathtub. Gym, while good use of space, is tiny and could have heavier dumbbells to get a workout
Also, has dog friendly rooms in case travling with family/friends that have small dogs.
Location next to park and creek ideal for walking, jogging, and biking.
Overall 9/10
peter
peter, 4-night trip
10/10 Exceptional
Apr 12, 2025
Great location
lung kwong
lung kwong, 2-night trip
10/10 Exceptional
May 5, 2025
Lyxig polsk pärla
Mycket bra hotell, lyxigt mottagande och utmärkt service. Rummet var stilfullt och bekvämt, frukosten överdådig.
Bengt
Bengt, 2-night trip
10/10 Exceptional
May 8, 2025
Muy agradable, excelente decoración y mobiliario. Muy bien ubicado
juan carlos illescas
juan carlos illescas, 1-night trip
10/10 Exceptional
Aug 1, 2025
Loistava hotelli Wroclawissa
Hotelli oli oikein hyvä; sijainti oli hyvä (lähellä rautatieasemaa ja vanhaa kaupunkia) ja aamiainen erinomainen. Saimme huoneen ylimmästä kerroksesta, missä oli söpöt kattoikkunat. Perushuone on isohko ja sänky hyvä nukkua.
Spa oli hieman heikko. Saunan lämpötila vaihteli 50 ja 100 C-asteen välillä. Loungessa ei toiminut vesiautomaatti minään päivänä.
Verified traveler
2-night trip
10/10 Exceptional
Apr 13, 2025
1st class accommodation, and excellent service
Kevin
Kevin, 5-night trip
6/10 Good
Jul 30, 2025
Beautiful place but communistic service
Beautiful place. Nice and ambitious staff in the restaurant. However, the place is not a five star hotel. Staff in the reception should be replaced or educated in service, clearly they have not been picked from hotelier schools, more likely straight from the streets. Honestly, feels like the “old Poland” under communism. We will not be coming back nor will we recommend to anyone.
Alex
Alex, 3-night trip
10/10 Exceptional
Apr 16, 2025
The perfect stay
Hotel was beautiful,friendly quick check in,room was everything we wanted and more,water restocked everyday and tidied, took advantage of the sauna and hot tub facilities which were perfect after a long day exploring, breakfast was good with plenty options, absolutely no complaints about anything, location excellent too, highly recommend
Michael
Michael, 4-night trip
10/10 Exceptional
Jan 14, 2025
Excelente servicio, ubicacion y muy bonito hotel.
Jose Luis
Jose Luis, 2-night trip
10/10 Exceptional
Apr 13, 2025
A superb hotel
It is one of the best hotels I have stayed in, and there is nothing to complain about.
Juho
Juho, 1-night trip
10/10 Exceptional
Mar 23, 2025
Top Hotel
Ich würde sagen, das ist mit Abstand das beste Hotel in der Stadt.
David
David, 1-night trip
10/10 Exceptional
Jun 3, 2025
Beautiful hotel. Room was amazing and spa was lovely after a day of walking. Downside was the room that we stayed in ran adjacent to the tram line and it sounded and felt like it was running through the room. Also the bar was small and lacked any atmosphere but was okay for a quick drink before hitting the city.
James
James, 3-night trip
10/10 Exceptional
Jan 21, 2025
Lovely hotel, nice SPA
Lovely hotel, nice SPA
Alessandro
Alessandro, 1-night trip
8/10 Very good
Jun 6, 2025
Beautiful, historical property in immaculate condition throughout. The location is good and the service fine. Unfortunately, between the slightly hard bed and the nearby tram, it was not possible to get a restful night’s sleep. As long as you can get a room off the main street, highly recommended.
Patrick
Patrick, 1-night trip
8/10 Very good
May 22, 2025
Nice hotel but quite expensive. Restaurant was particularly pricey, so did not eat there. Location ok, about 15 minutes walk from the old market square.