We arrived at the hotel and the gate was closed. A worker told us, we cant stay since they are doing some renovations. We booked the hotel 6 months ago and paid the full amount before. It was getting dark and the person gave us a dirty room, with bugs on the floor, used dirty shower with hairs and a used rug. No chef was there in the kitchen to prepare dinner. The person made some fish for us. We decided to not stay one night longer after this experience even though we booked and paid 2 nights. Of course we got no refund. We found out that nobody was aware of our coming. We got no apologies at all. We would never recommend staying there!
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 2 日
The location of the property is excellent if your desire is to be in nature. I was memerised by the skyline which would change rapidlyfrom sunshine, cloudy fog, where all you saw was grey, the charcoal, followed by torrential rain...amazing to just observe.
Valerie
Valerie,3 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 24 日
Neba and Donovan were awesome hosts! This place is definitely not for tourists tho 😭 the drive was crazy
Punit
Punit,1 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 4 月 30 日
The chef was excellent, he needs to be in a five star hotel.
Juliette
Juliette,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2023 年 4 月 3 日
If you are looking for luxury and sophistication Starlight Chalet is not for you; however if you want lay-back, quietness and nature walks with very helpful staff, I will recommend. High-five for Peter the chef.