Köln de hava soğuktu ve ısınmak için girdiğimiz otel odası buz gibiydi klima arızalı dediler, ısıtıcı verdiler ısınmaya çalıştık, sıcak su yoktu duş alamadık, bunlar dışında otelin manzarası çok güzel yeri cok güzeldi
Gizem
Gizem,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 15 日
Das Hotel liegt sehr zentral zum Dom, Hauptbahnhof, Shoppingmeile, Öffis..
Direkt an der Rheinpromenade.
Es gibt gratis Kaffee und Croissants zum Frühstück.
Das Zimmer war o.k., Kapselmaschine und Mineralwasser war vorhanden.
Das Personal war freundlich, besonders der Herr an der Rezeption ist sehr kompetent.
Für uns war es ein schöner Aufenthalt und wir empfehlen das Rheinhotel gerne weiter.
Gerlinde
Gerlinde,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 9 日
Hotelli sijaitsee mainiolla paikalla joen rannassa. Huone oli siisti ja viihtyisä.
Turo
Turo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 24 日
Excellent location and comfortable room.
Debra
Debra,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 14 日
Kaja Hench
Kaja Hench,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 10 日
The room was nice and clean and the staff was ok to me. But my friend that had room facing the back alley could not sleep because of all the noise upp until 3 at night. She asked for a new room the following day, but the staff said that she had to pay for a hole day at a new room extra for this.
I work my self as a resepsjonist at Best Western and have never herd of this or would never treat any of our guests like this. As long as there is rooms available as it was in this case, you just charge the room, no charge.
We will not be going back to this hotel, and we are not recommending it.
Ida Christine
Ida Christine,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 7 日
Bo
Bo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 4 日
Good experience. Staff at the reception was courteous and helpful!
Alay
Alay,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 4 日
Staff and room were great! Strange smell to the bathroom otherwise no complaints.
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 4 日
All was very nice and good. I will be back
Daniel
Daniel,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 24 日
Bad
Asilkan
Asilkan,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 15 日
Otelin konumu çok güzel. Oda temizdi. Personel iyiydi. Ancak oda çok dardı. Valizi açtıktan sonra adım atacak yer bile kalmıyor. Hayatımda gördüğüm en küçük otel odası diyebilirim.
Mehmet
Mehmet,1 晚行程
Hotels.com真实住客点评
2/10 很 差
2026 年 1 月 10 日
Jens
Jens,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Our family if 5 arrived in Cologne after a 20 hour nightmare travel situation on 3 planes and a train in which the airline lost our bags. Hassan at the front desk was a light in a storm, making us feel welcome. His colleague ( I am so sorry I forgot her name! She’s great! Red-ish hair, glasses, super helpful!) immediately got a map and helped us find a place to buy clothes and toiletries. We were able to get clothing and pjs and had a wonderful stay at the Rhein Hotel St. Martin. The beds were super comfortable, the room was spotless, the attention to detail was wonderful and we had a great stay! And the Christmas markets are fantastic!!
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 20 日
Staff were friendly
Elaine
Elaine,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 20 日
Staff were excellent and very helpful.
Room 106 was clean but very cold. The termostat for the heating/ air conditioner did next to nothing. The other room we booked (107) was warm.
All windows were left open by the cleaners one day, likely due to condensation from the room being cold.
There was a "bee boop" sound going off somewhere, no idea if it was from outside the hotel or not.
The towels provided were quite small but were replaced each day at least.
There was one incident of our keycard for 106 not working causing mild panic after a long day.
Overall we enjoyed our stay very much.
Ross
Ross,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Good location.
Jiaxing
Jiaxing,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 20 日
AKIKO
AKIKO,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 19 日
This hotel was awesome and convenient for visiting the Christmas markets there. Many restaurants and tons of sites to see. It was a bit difficult to find parking due to the time of year, so be prepared if you go during the Christmas season. Overall just great!
Shawn
Shawn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 19 日
There are nearby bars ranging from jazz to techno and have multiple dinner options in the area. Parking is accessible and at a convenient walking distance.