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Hotel Mercure Graz City

4.0 star property
City-center Graz hotel with bar/lounge

Choose dates to view prices

Located near a train station, Hotel Mercure Graz City is a great choice for a stay in Graz. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is CNY631
CNY734 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds

  • 46 sq m
  • 4 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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The price is CNY627
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includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
Lendplatz 36-37, Graz, Styria, 8020

What's nearby

  • Farmer's Market on Lendplatz - 2 min walk - 0.2 km
  • Graz Old Town - 5 min walk - 0.4 km
  • Graz Art Museum - 8 min walk - 0.7 km
  • Graz Main Square - 11 min walk - 1.0 km
  • Graz Town Hall - 12 min walk - 1.1 km

Getting around

  • Graz (GRZ) - 27 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz Central Station - 14 min walk
  • Graz Don Bosco Station - 28 min walk
  • Reininghausstraße Tram Stop - 27 min walk

Restaurants

  • ‪Die Scherbe - ‬3 min walk
  • ‪Mohrenwirt Graz - ‬6 min walk
  • ‪Kaoo Riverside - ‬9 min walk
  • ‪Mi Casa - ‬4 min walk
  • ‪Insel Cafe - ‬8 min walk

About this property

Hotel Mercure Graz City

  • Located near a train station, Hotel Mercure Graz City is a great choice for a stay in Graz. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge.

All inclusive details

  • In-room minibar (non-alcoholic beverages included)

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 19 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Pool table
  • Table tennis

Working away

  • Meeting room
  • Conference space (807 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Stairway handrail height (inches): 45
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 22 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Parking

  • Covered self parking costs EUR 19 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Hotel Mercure Graz City

Mercure Graz City

Accor Graz City

Hotel Mercure Graz City Graz

Hotel Mercure Graz City Hotel

Hotel Mercure Graz City Hotel Graz

Frequently asked questions

Does Hotel Mercure Graz City offer free cancellation for a full refund?

Yes, Hotel Mercure Graz City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Graz City?

Yes, cats and dogs are welcome. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Mercure Graz City?

Yes. Self parking costs EUR 19 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Mercure Graz City?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Mercure Graz City?

No, this hotel doesn't have a casino, but Casino Graz (13-min walk) is nearby.

What is there to do at Hotel Mercure Graz City and nearby?

Hotel Mercure Graz City has a sauna and a fitness center.

What's the area around Hotel Mercure Graz City like?

Hotel Mercure Graz City is in Lend, a short 1-minute walk from Farmer's Market on Lendplatz and 6 minutes' walk from Graz Old Town.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast selection was great and the service was friendly. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast

Reviews

Verified

10/10 Exceptional

Great location, friendly staff, big clean rooms
Cheryl Ann, 2-night trip
Verified

10/10 Exceptional

Staff were friendly and hotel was very clean.
Stuart, 1-night trip
Verified

10/10 Exceptional

Short break in Graz

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Marlene, 2-night trip
Verified

10/10 Exceptional

Amazing service, great breakfast, recommend
Adeleh, 1-night trip
Verified

10/10 Exceptional

It was very clean
Kevin, 2-night trip
Verified

8/10 Very good

Stay was very good, comfortable rooms only downside no iron available
Muhammed, 3-night trip
Verified

6/10 Good

The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Gabriela, 3-night trip
Verified

8/10 Very good

Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Joanne, 1-night trip
Verified

10/10 Exceptional

AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
Verified

10/10 Exceptional

Lovely room, really friendly and helpful staff. Hotel was in a great location too.
Miranda, 3-night trip
Verified

6/10 Good

Average Mercure hotel.
Matthew, 1-night trip
Verified

10/10 Exceptional

Fantastic staff & clean rooms
Sand, 2-night trip
Verified

8/10 Very good

GREAT breakfast
Christopher, 1-night trip
Verified

10/10 Exceptional

Easy access from the train station, town centre in walking distance
Verified

10/10 Exceptional

Nice hotel, good location

Nice hotel, upgraded to a superior room. Staff are very friendly and breakfast is good
Alexander, 2-night trip
Verified

6/10 Good

After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Jarad, 1-night trip
Verified

6/10 Good

hearth of the city
Eugenio, 14-night trip
Verified

8/10 Very good

Good location, nice and clean

Hotel was really comfortable, nice and clean. Perfect location for my needs. Room was available before check-in time which is always a great thing. Did not have breakfast as I had to leave early.
Ana, 1-night trip
Verified

10/10 Exceptional

We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
yannick, 1-night trip
Verified

6/10 Good

The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.
Mohammed, 1-night trip
Verified

8/10 Very good

Was good but i dont know they charge me €5 extra for
Mahmut, 1-night trip
Verified

8/10 Very good

Nice
Robert, 4-night trip
Verified

6/10 Good

Not the best area of town and the hotel needs an upgrade.
Jason, 1-night trip
Verified

8/10 Very good

We had two reservations for consecutive three nights those which have with breakfast for first two days and have without breakfast for last day but separately because we didn't need it last morning for our early departure. Before we booked the above, we asked by email if available with same room for three nights. But no response. As the result, we stayed same room for three days. We had been very grateful if you could have replied before we booked the above that you have such flexibility.
Masaki, 2-night trip
Verified

8/10 Very good

Good
Babatunde, 1-night trip