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W Costa Navarino

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Escape to W Costa Navarino - Adults Only, a luxury eco-certified hotel nestled near the bay. Bask in the sun on loungers by the seasonal pool or treat yourself to a rejuvenating spa experience with aromatherapy and deep-tissue massages. Enjoy in-room WiFi, kayaking adventures, and meals at one of two restaurants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach club on site
  • Beach towels
  • Seasonal outdoor pool
  • Beach bar

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY3,563
CNY4,176 total
includes taxes & fees
May 21 - May 22

Why we love this property

Sandy beach getaway
Discover this hotel's prime beachfront location with sandy shores. Beach club, water sports, and a beach bar await for the ultimate coastal adventure.
Work and play perfected
This hotel combines business essentials with coastal luxury. A 24-hour business center aids work, while spa, golf, and beach club offer relaxation.
Dining variety galore
Culinary adventures await at 2 restaurants, 2 cafes, and 2 bars. This hotel offers free buffet breakfast, private picnics, and vegan options.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, Bay View

View from room

Deluxe Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(8 reviews)
  • Partial sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for W Beachfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Beachfront, Private pool)

Minibar, in-room safe, desk, blackout drapes

W Beachfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Beachfront, Private pool)

  • Beach view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for W Bayfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Private pool)

Minibar, in-room safe, desk, blackout drapes

W Bayfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Private pool)

  • Sea view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Bay View

View from room

Deluxe Room, 2 Twin Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Garden View

View from room

Premier Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Garden View

View from room

Premier Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

View from room

Superior Room, 1 King Bed, Balcony, Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Balcony, Sea View

View from room

Superior Room, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Garden View

Villa, 3 Bedrooms, Garden View | Minibar, in-room safe, desk, blackout drapes

Villa, 3 Bedrooms, Garden View

  • Garden view
  • 127 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for W Beachfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Beachfront, Terrace, Private pool)

Minibar, in-room safe, desk, blackout drapes

W Beachfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Beachfront, Terrace, Private pool)

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for W Bayfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Private pool)

Minibar, in-room safe, desk, blackout drapes

W Bayfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Private pool)

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Escape Agora Bayfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Private pool)

Minibar, in-room safe, desk, blackout drapes

Escape Agora Bayfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Private pool)

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Escape Agora Beachfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Beachfront, Private pool)

Beach/ocean view

Escape Agora Beachfront Infinity Suite, 1 Bedroom, Non Smoking, Sea View (Beachfront, Private pool)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Escape Agora Beachfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Terrace, Private pool)

Beach/ocean view

Escape Agora Beachfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Terrace, Private pool)

  • Beach view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Escape Agora Bayfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Private pool)

Minibar, in-room safe, desk, blackout drapes

Escape Agora Bayfront Infinity Suite, 2 Bedrooms, Non Smoking, Sea View (Private pool)

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Terrace, Sea View (Beachfront)

Villa, 3 Bedrooms, Terrace, Sea View (Beachfront) | Minibar, in-room safe, desk, blackout drapes

Villa, 3 Bedrooms, Terrace, Sea View (Beachfront)

  • Sea view
  • 153 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Navarino Waterfront, Costa Navarino, Pylos-Nestoras, Peloponnese, 240 01

What's nearby

  • Gialova Beach - 10 min walk - 0.9 km
  • Pylos Castle - 11 min drive - 6.5 km
  • Costa Navarino Dunes Golf Course - 19 min drive - 12.1 km
  • Voidokilia Beach - 22 min drive - 13.2 km
  • Methoni Castle - 31 min drive - 19.2 km

Getting around

  • Kalamata (KLX-Kalamata Intl.) - 57 min drive

Restaurants

  • ‪Ελιά (Elia) - ‬3 min drive
  • ‪Athanasiou Bakery - ‬9 min drive
  • ‪Η Ακτη - ‬3 min drive
  • ‪Krinos Patisserie - ‬9 min drive
  • ‪Γυρογεύσεις - ‬9 min drive

About this property

W Costa Navarino

  • A great stay at W Costa Navarino can include a round of golf at the 18-hole course. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body scrubs, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 226 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

What to do

  • On the beach
  • Beach club (surcharge)
  • Farming classes
  • Pro golf lessons
  • Hiking/biking trails
  • Kayaking
  • Canoe
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Surf lessons
  • Water skiing
  • Windsurfing
  • Shopping
  • Bicycle tour information
  • Golf lessons nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2022
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • Golf course on site
  • Seasonal outdoor pool
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Braille signage
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The property is closed between October 31 and March 31.

Children & extra beds

  • Rollaway beds are available for EUR 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March 01 to October 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 1242812

Also known as

W Costa Navarino

W Costa Navarino Adults Only

W Costa Navarino- Adults Only Hotel

W Costa Navarino- Adults Only Pylos-Nestoras

W Costa Navarino- Adults Only Hotel Pylos-Nestoras

Frequently asked questions

Is W Costa Navarino currently open?

The property is closed between October 31 and March 31.

Does W Costa Navarino offer free cancellation for a full refund?

Yes, W Costa Navarino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Costa Navarino?

Yes, there's a seasonal outdoor pool.

Are pets allowed at W Costa Navarino?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at W Costa Navarino?

Yes, there's free self, valet, and extended parking. Electric vehicle charging is available.

What are the check-in and check-out times at W Costa Navarino?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-in and check-out are available.

What is there to do at W Costa Navarino and nearby?

Have fun with onsite activities like kayaking, water skiing, and windsurfing, and practice your swing at the golf course. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. W Costa Navarino also has a 24-hour fitness center and a garden.

Are there restaurants at or near W Costa Navarino?

Yes, there are 2 onsite restaurants.

Does W Costa Navarino have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around W Costa Navarino like?

W Costa Navarino is located a short 7-minute walk from Ionian Sea.

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Reviews

W Costa Navarino Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.2

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was lovely, calm, and spacious with a beautiful view and a variety of activities. (10 reviews)
  • The pool area is beautiful, with great vibes, and excellent pools. (5 reviews)
  • Breakfast was delicious and of high quality with a good variety. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Breakfast
View
Luxury
Sunsets
Bed
Amenities

Reviews

Verified

10/10 Exceptional

Excellent resort with a beautiful pool and beach front.
Jimmy, 1-night trip
Verified

10/10 Exceptional

Amazing hotel - excellent pools and water sports . Lovely & chilled relaxing time away
Nicola, 6-night trip
Verified

10/10 Exceptional

Loved our stay

Incredible hotel with fantastic staff
David, 3-night trip
Verified

10/10 Exceptional

Excellent beach and pool!
Angela, 2-night trip
Verified

10/10 Exceptional

One of the most fabulous resorts we've ever been to. Over the top service with great views and cuisine. An absolute gem!!
Constantine, 7-night trip
Verified

10/10 Exceptional

This was a spectacular location for a holiday in Greece.
Harriet, 3-night trip
Verified

10/10 Exceptional

Amazing place to relax!!

The place was simply amazing!! Peaceful and relaxing. A variety of restaurants and the staff always willing to help. The breakfast was without doubt the best. However I do recommend that staff take better care and clean the dried coffee spill from the mug before serving it to the guests.
Dimitrios, 5-night trip
Verified

10/10 Exceptional

Quiet oasis, perfect customer service. Engaging staff members. Premier resort in region without question. Will return for yearly visit. Don't miss the Amounda beach club boat shuttle for guests from the Agora. Golden beach is #1 rated beach on the coastline.
George, 4-night trip
Verified

10/10 Exceptional

Beautiful area, quiet, excellent service
Nikolaos, 3-night trip
Verified

10/10 Exceptional

An amazing luxurious property in the Peloponnese with all amenities. Pure bliss and the breakfast is unreal.
Verified

10/10 Exceptional

just amazing place. the stuff so friendly and kind.. sooo nice..
Bia, 4-night trip
Verified

10/10 Exceptional

Lovely hotel. Well designed rooms. Comfortable.
Steven, 4-night trip
Verified

10/10 Exceptional

Our stay at the W was amazing. It started with a ride from Athens to Kalamata and then to Costa Navarino. We were picked up by Kosta from Peloponnese Transfers and everything went so smooth from there. He got us to our destination with no incidents and we were able to relax in an inviting and peaceful environment. Our room was clean, comfortable and welcoming. The breakfast was amazing and the sunsets unbelievable. The shuttle service to the other properties was convenient and practical. The Agora areas were so clean and modern. An overall amazing stay!!
Katherine, 5-night trip
Verified

10/10 Exceptional

Altogether, it was a nice short, vacation facilities restaurant in the nearby agora are amazing. One tiny thing to change is at breakfast morning hours, they shouldn't clean the nearby bar one it makes a lot of noise and too, all of the chemicals smells of the cleaning materials are rising up to the air and coming to the breakfast area.
Sammy, 2-night trip
Verified

10/10 Exceptional

Altogether, it was a nice short, vacation facilities restaurant in the nearby agora are amazing. One tiny thing to change is at breakfast morning hours, they shouldn't clean the nearby bar one it makes a lot of noise and too, all of the chemicals smells of the cleaning materials are rising up to the air and coming to the breakfast area
Sammy, 2-night trip
Verified

10/10 Exceptional

Excellent service and phenomenal location ,with an exceptional set up. Can’t ask for more. WOW wow wow. Congratulations to the team and ownership.
nikolaos, 4-night trip
Verified

10/10 Exceptional

Maybe the best resort in Greece

The most amazing resort in Greece. Newer, endless facilities and amenities, the breakfast buffet was the best i have ever been to. Lots of pools, they provide the greatest plush beach towels. Very nice loungers. The beach is beautiful to relax on (sand seems like it was trucked in, as its different at the water line, not as nice in the water. The small village of Gialova is so perfect, it seems like it was made for a movie and every detail was thought out. The Agora is also amazing, wonderful restaurants and shops. Absolutely amazing, nothing bad you can say about this resort. Large, beautiful, clean, best service, attentive friendly staff, lots to do, great location close to some amazing things to do.
Demetrios, 5-night trip
Verified

10/10 Exceptional

A Sophisticated Stay

A beautiful hotel in its second year of operation. Very attentive service with generous and tasty breakfast and good restaurant. Only comment would be the gym felt small for the size of hotel with no dedicated 'floor area' inside for mat based workouts but plenty of weights machines on offer. Part of the Navarino coast development, guests can access restaurants, golf courses, activities etc. also in associated hotels. The beach was lovely and the space did not feel crowded. Calm waters, as in a fairly protected bay. The towns of Gialova and Pylos offer more traditional Greek dining and plenty of upmarket and international cuisine restaurants in the nearby area through the Navarino network.
5-night trip
Verified

10/10 Exceptional

A great week at a great new(ish) resort! We loved popping into Gialova for dinner most nights and the hotel concierge happily arranged reservations and a taxi. Just 10 euros each way if you don’t want to walk. Highly recommend Anama, Elia and Kochili Fish in particular. Overall very good service and lovely friendly staff with a few very minor exceptions. A few small teaks could make this even better. More wait staff able to take orders at breakfast and pool, more local affordable shops including a pharmacy, slightly lower price point for pool side drinks and food and watersports. Spa massages were excellent!
Louise, 7-night trip
Verified

10/10 Exceptional

An amazing resort

This is a truly amazing resort. I loved the amazing views, mind-bending sunsets, enormously huge beachfront, endless pools and all surrounded by sort of quiet luxury. I’d give a piece of constructive feedback though. In my opinion the food at the restaurants is a bit overpriced. I mean I do get it’s a 5 star resort and that comes at a certain price-tag, but one would expect a more gourmet taste, and some of it did have it, but things like a Greek or Caesar salad that’s no different than any other tavern, but 3x more expensive, was just a bit disappointing to me. I’d just expect more gourmet taste, presentation and ingredients. Despite that, overall experience was 5/5, service, attitude and care were truly outstanding.
Nikolay, 5-night trip
Verified

8/10 Very good

Somewhat surprised

The room was comfortable and cool as it was very hot during the summer. Sea shuttle to Ammouda beach was good. Need more staff at the beach bar at the beach as they looked very hot and tired Otherwise they were accommodating. Had a drink at the “mushroom bar” one night but had to send the drink back as glass was full of lipstick Breakfast is amazing but once again had dirty water glasses on the table and one had a little spider in it with a web. Needed to send those back to be replaced with clean glasses I feel I expected more from a 5 star hotel Staff all pleasant but some lacked a bit of experience
Maria, 2-night trip
Verified

8/10 Very good

Beautifully designed property with courteous and service oriented staff. Room was nicely appointed but the shower kept flooding every time the overhead shower head was used. Had to use all our towels to mop up floor. Housekeeping informed and they stopped by but issue was never fixed. Dinner at Parelia restaurant was a complete disaster. Tough, fatty short ribs and rooster that tasted like cinnamon balls. I found the W and all the Costa Navarino properties lack the authentic Greek experience. If you are looking for fancy pools, overpriced everything and a pretentious feel, you’ve found the place.
Pamela T., 3-night trip
Verified

8/10 Very good

W Costa Navarino is a unique and stylish retreat nestled in an amazing environment. The hotel's sleek design and stunning location make it a perfect spot for relaxation and rejuvenation. While the overall experience was positive, there are several areas where the hotel could improve to truly excel: - Check-in process: The long waiting time before check-in was frustrating. A more streamlined process would greatly enhance the arrival experience. - Welcome drink: Offering orange juice as a welcome drink felt underwhelming for a luxury property. A more creative or local option would be appreciated. - Pool area: The presence of dogs at the pool was unexpected and not to everyone's liking. Clearer policies or designated areas might be beneficial. - Dining experience: Breakfast was basic and fell short of expectations for a hotel of this caliber. The dinner also failed to wow. More diverse and high-quality dining options would be a significant improvement. - Service: Long wait times for waiters were a consistent issue. Additionally, the lack of information about the egg menu and perceived different treatment of guests was disappointing. - Music and entertainment: The pool area suffered from poor sound quality and low volume. Conversely, the cocktail festival had excessively loud music that was uncomfortable for guests. A balance needs to be struck. - Guest transportation: The use of golf carts to transport certain guests through crowded areas during events felt unsafe.
David, 7-night trip
Verified

10/10 Exceptional

Perfect Vacation

One of the best experiences we have had - accommodations, location, restaurants, and most importantly people were all amazing. Would highly recommend.
Riaz, 3-night trip
Verified

10/10 Exceptional

Excellent all around!!
Georgia, 3-night trip