The service was excellent, but the receptionist need to be trained more and the choice of Resturant and food are not great at all, it's very blend
Sukayna
Sukayna,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Kai
Kai,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Stingy with the wash cloths lol but great experien
Besides the phones in the room wasn’t working and house keeping didn’t want to give extra wash cloths lol it was a beautiful resort, a lot to do.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Norma
Norma,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Luiz E G
Luiz E G,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Jens Bjerre
Jens Bjerre,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Overall the experience was amazing, I would come back. Food is good with a lot of options. The beach is beautiful, calm warm water. Very nice staffs activities.
Yuderka
Yuderka,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Lorianne
Lorianne,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Resort perfecto
Un resort perfecto para ir solo con tu pareja y un grupo de amistades. Los empleados son un amor y bien respetuoso e siempre disponible.
Kassandra
Kassandra,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
This was our first time staying at this resort. Loved the adults only with the option to enjoy wha the family side had to offer. The grounds are gorgeous. Easy to navigate around the resort. Cleanliness of room was amazing with great cleaning service daily plus turndown service if you wanted. Our cleaner left us a gift one day as well which was super thoughtful. Staff were all friendly & engaging. Daily activities that were entertaining and fun. Night time entertainment was great. You can use the app to find out what activities are happening daily. One thing was you have book your suppers. Breakfast and lunch you didn’t have to but we didn’t know this prior to coming and how quickly some of the more popular restaurants fill up. Wish we had booked all of our suppers on day 1. But the restaurants we went to were all outstanding with great options. Wait staff was always friendly and there to offer drinks etc. One night we had a mix up of reservations and they got us in no problem. Concierge was helpful and friendly. The way we were greeted at the resort was amazing. Lots of pool and bar options and well laid out. The only thing for the main pool with the pool bar is people will get up really early to save their loungers. Not the resorts problem but it was a little annoying as people would save a lounger and disappear for hours. We truly enjoyed our time here. Want to come back again so we can experience all the restaurants as there’s so many options with the family side as well.
Leah
Leah,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 7 日
Thing were broken and rusted. The TV didn’t work for the 4 bedrooms
Andrew
Andrew,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Scott
Scott,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 7 日
While a good variety of food options, we found the quality of the food to be lacking - too much salt on one hand (numerous meals) and tasteless on the other. Service was mostly great except one meal, they seemed to rush us through the entire meal.
Dave
Dave,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Katie
Katie,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 6 日
Ryan
Ryan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Everyone was friendly.
Cristina
Cristina,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 4 日
Great place to stay. Food was abundant with great variety.
A shuttle service from hotel to airport would be a nice added feature. The beach is decent aside from the seaweed and rocks in the water. My partner cut her foot as she stepped on one.
Francesco
Francesco,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 4 日
Kasia
Kasia,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 4 日
The property wasn’t what we expected
Gordon V
Gordon V,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Excellent
Mahmoud
Mahmoud,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
I really like my stay the staff there was wonderful. They are the nicest people and always ready to help very pleasant.
Theresa Ann
Theresa Ann,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 4 日
Marshagay
Marshagay,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 3 日
I didn’t like that I notice the staff was overworked. The same individuals attending to me for breakfast were also there at a 8pm reservation for dinner.
Monica
Monica,6 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 3 日
Nicole Simone
Nicole Simone,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 2 日
Property is very large. Water is weedy. Good variety food. Very clean. Staff was not rude but seemingly indifferent. Not lots of smiles. There is a huge difference between excellent customer service and average. The staff was average. Had two reasonable requests and neither was followed up on. Wasn’t a bad stay at all but mostly average