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Stayinn Gateway Hotel Apartment

3.0 star property
City-center hotel, steps from Hills Shopping Mall

Choose dates to view prices

Overlooking the Kuching Waterfront, Stayinn Gateway Hotel Apartment offers a comfortable retreat with rooftop views and lush gardens. Connect to WiFi, unwind at the business center or explore nearby Hills Shopping Mall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Business center
  • Air conditioning
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Twin Room

Highlights

Balcony
Air conditioning
Mini-fridge
LCD TV
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds

Executive Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
2 bedrooms
Rainfall showerhead
Private bathroom
Bidet
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds

Premier Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
  • 101 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room

Highlights

Balcony
Air conditioning
Mini-fridge
LCD TV
Rainfall showerhead
Private bathroom
Bidet
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Executive

In-room safe, desk, iron/ironing board, rollaway beds

3 Bedroom Executive

  • Sleeps 6

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

Living area | 32-inch LCD TV with satellite channels, TV, DVD player

Standard King Room

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

Bathroom | Rainfall showerhead, free toiletries, hair dryer, bidet

2 Bedroom Executive Apartment

  • Sleeps 4

Large Two-Bedroom Apartment

  • Sleeps 4

View all photos for 2 Bedroom Premier

In-room safe, desk, iron/ironing board, rollaway beds

2 Bedroom Premier

  • Sleeps 4

Similar properties

Front of property
D'Green Hotel Kuching
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.4 out of 10, Very Good, 17 reviews
The price is CNY173
CNY221 total
includes taxes & fees
Jan 20 - Jan 21
D'Green Hotel Kuching
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About the neighborhood

Map
No 9 Jalan Bukit Mata, Kuching, Sarawak, 93100

What's nearby

  • Hills Shopping Mall - 1 min walk - 0.1 km
  • Tun Jugah Shopping Center - 2 min walk - 0.2 km
  • Jalan Padungan - 5 min walk - 0.5 km
  • Kuching Waterfront - 11 min walk - 1.0 km
  • Plaza Merdeka - 13 min walk - 1.1 km

Getting around

  • Kuching Intl. Airport (KCH) - 17 min drive

Restaurants

  • ‪Topspot Food Court - ‬1 min walk
  • ‪K11 Box Karaoke & Entertainment - ‬2 min walk
  • ‪Nu Er Hong - ‬2 min walk
  • ‪The Cottage - ‬1 min walk
  • ‪Café Ch@t - ‬2 min walk

About this property

Stayinn Gateway Hotel Apartment

Take in the views from the rooftop terrace when you stay at Stayinn Gateway Hotel Apartment. For a bite to eat, guests can check out Residents Lounge, which serves breakfast.

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 1:30 AM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 1:30 AM
    • Front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Security help desk at back entrance on the ground floor]
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Limited onsite parking (max 1 space per unit)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Handrails in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Residents Lounge - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 15 for adults and MYR 10 for children

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Ariva Gateway
Ariva Gateway Hotel
Ariva Gateway Hotel Kuching
Ariva Gateway Kuching
Ariva Kuching
Gateway Kuching
Ariva Gateway Kuching Hotel Kuching
Ariva Gateway Kuching Sarawak
Somerset Gateway Hotel Kuching
Somerset Gateway Kuching
Ariva Gateway Kuching Serviced Residences Hotel
Ariva Gateway Serviced Residences Hotel
Ariva Gateway Serviced Residences
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Serviced Residences Sarawak
Ariva Gateway Serviced Resinc
Stayinn Gateway Kuching
Stayinn Gateway Hotel Apartment Hotel
Stayinn Gateway Hotel Apartment Kuching
Ariva Gateway Kuching Serviced Residences
Stayinn Gateway Hotel Apartment Hotel Kuching

Frequently asked questions

Does Stayinn Gateway Hotel Apartment offer free cancellation for a full refund?

Yes, Stayinn Gateway Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Stayinn Gateway Hotel Apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Stayinn Gateway Hotel Apartment?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Stayinn Gateway Hotel Apartment?

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM. Check-out time is noon. Express check-in is available.

What is there to do at Stayinn Gateway Hotel Apartment and nearby?

Stayinn Gateway Hotel Apartment has a garden.

What's the area around Stayinn Gateway Hotel Apartment like?

Stayinn Gateway Hotel Apartment is in the heart of Kuching, a short 2-minute walk from Hills Shopping Mall and 7 minutes' walk from Jalan Padungan.

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Reviews

Stayinn Gateway Hotel Apartment Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.6

Staff & service

6.6

Property conditions & facilities

Reviews

2/10 Poor

Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job.
Siew Nyat, 7-night trip

8/10 Very good

Siisti. Hyvä sijainti
Jari Pekka, 2-night trip

8/10 Very good

Tempat yang strategik,selesa dan selamat. Harga bilik sesuai dgn promosi untuk menarik lebih pelanggan datang untuk menginap di tempat ini lagi.
HABSAH, 1-night trip

8/10 Very good

Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
IvanOh, 4-night trip

6/10 Good

unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
Christine, 3-night trip

4/10 Fair

The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
Eric, 2-night trip

8/10 Very good

Staff was friendly but room carpet wasnt very clean
Azhar, 3-night trip

6/10 Good

Mediocre

Hotel in una posizione un po' defilata e scomodo per raggiungere i principali punti di attrazione. Il check in è stato veloce, ma la camera è molto piccola e male arredata (il letto matrimoniale è accessibile solo da un lato. Dall'altro è contro il nuro). La colazione è varia ed abbondante la pulizia un po' da rivedere.
Cristiano, 4-night trip

10/10 Exceptional

Super hotel..

Dejligt hotel, i centrum af byen tæt ved park floden.. super service. Lækkert mad i restauranten. Som flere gange har vundet for malaysisk bedste restaurant. Glade og venlige personale hele vejen rundt.
Morten, 7-night trip

8/10 Very good

Nice location but old and tired

The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.

6/10 Good

Normal

Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed.
Sp, 3-night trip

8/10 Very good

Overall ok

Strategic place but difficult to park car and not safety to park car at parking place for whole night. No Internet in room, I requested when I booked the room, but arrived there with disappointment , only can online at lobby. Swimming pool n bedroom I give 4stars.
3-night trip

8/10 Very good

tempat yg strategik

tempat yg baik dan selesa.perlu pertingkatkan lagi sistem register masuk hotel supaya lebih mudah
Kamal, 1-night trip

10/10 Exceptional

Nice hotel with brilliant view and po

Checkin was smooth and friendly. We got a very nice sized room and decent bed, but with a brilliant view. Hotel also has pool with a great view. Gym is very worn out and almost useless. They don't open this area until 9am, very late. We told them this. Breakfast was nice and cheap, family is there and they are very friendly and helpful.
Kate, 2-night trip

6/10 Good

poor lift service
2-night trip

6/10 Good

Room need refurbishment

Room with musty smell... No designated parking service ... Not a most malaysian friendly toilet with a spray hose
Rachid, 2-night trip

10/10 Exceptional

room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking
satiah, 1-night trip

6/10 Good

Reasonable

The building, corridor and room were all in desperate need for removation, especially the bathroom. I only got two bath towels and I had to ask to have them changed after a couple of days. The hotel is not environmentally friendly. The aircon was always on even if I turned it off on my way out, it got turned back on when I was away. The bathroom was moudy. It was not a four stars. For the price I guest one should not ask for too mcuh. It is very close to Pullman and Hilton and is walking distance to a few good local restuarants and the river front. The staff were friendly and very helpful otherwise. Wifi was very slow
3-night trip

8/10 Very good

A nice stay.

The hotel was in a good location only 10 minutes walk to the river where you will find all the action. The rooms and bathroom was clean and the beds and linens comfortable though the pillows were a bit thick and hard which made sleeping difficult but when I asked for a softer pillow they managed to find a couple. Alround the hotel was a good stay and we came away from Kuching feeling relaxed.
5-night trip

8/10 Very good

Spacious place to stay for a family

Close to everything. Easy place to stay for a family. Good pool.
mel, 6-night trip

10/10 Exceptional

Good Location

市街地にあるレジデンスタイプのホテル。部屋も広く、設備も新しい。屋上にはプールもある。希望すれば朝食も有料で取れる。ただし周辺には飲食店も多いので、朝昼晩とも手軽に外食できる。難点は夜遅く到着した時。入り口閉まってしまい、裏口から出入りするのだが、初めてだとその場所がなかなか分からない点だ。深夜の到着に対する配慮をもう少し考えて欲しい。（JO)
JO, 4-night trip

8/10 Very good

Difficult to locate hotel reception.

I booked 2 rooms for my stay from 8 to 10 September. As our flight arrived late in the night, upon arrival at the building we could not locate the reception of the hotel as the hotel's reception is located on the 4th level and also that as the building also include offices, the main lift lobby area was locked and we could get in. We went round the building and located another lift lobby area. There were no signs indicating the hotel reception. At checking in, we were surprised that the 2 rooms we booked had king size bed when at the time of booking some 1.5 months ago, I requested for 1 room with a king bed and the other room to have 2 single beds. The receptionist explained that the change was instructed by management. I would have preferred that the hotel sent me an earlier notification of being unable to fulfill our bed preferences. Otherwise stay at hotel was good but the hotel looks dated and the corrider leading to the rooms smelt of stale dampness. It is centrally located and within 3 minutes of walking to Jln Padungan.
Gim Hong, 2-night trip

8/10 Very good

Ok

suitable for short stay. Don't get fool by the photos.
Lee, 1-night trip

2/10 Poor

Accurate rating 2star

We have travelled extensively. Massive let down. Room and hotel smelt terrible of mould and smoke. Facilities were dirty with excessive mould in wet areas, stench in rooms. Bins in lobbys were overflowing the whole stay, evrywhere was grubby. Breakfast was very basic. We left after 2 nights and moved to the Pullman.
Gabrielle, 5-night trip

8/10 Very good

有待装修的酒店

房間大，設備齊，近超市和食店，員工態度好，但比較残舊，有些東西已缺維修，不能使用，電梯壞了一星期，無熱水冲涼，涑厕水不停。