excellent service ,awesome family suite w gd price
We have booked for a 2-bedroom family suite,about US180/per night. It's just highly exceeds our expectation. There were two spacious bedroom equipped with own shower and toilet located at two levels and the dining room was well-decorated. Every staff was real nice and freindly. The restaurant was not as bad as the other comments. It was a nice one after our first night arrival. Free drink are offered to hotel guest too. Only one minute walk to tourist agency for day tours and the price is ok. The only concern is, when i asked for a taxi to the airport, they called for their own hotel car instead. It costs US15 more. It's not about the price but I feel being cheated in this way. All in all, it's still a stunning hotel with good price. Highly recommended for family travel.
So
Hotels.com真实住客点评
8/10 很好
2013 年 5 月 17 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 12 日
Servizio impeccabile
Colazione buona e varia
Camera moderna e pulita
Andrea
Andrea,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Stéphane
Stéphane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Sandi
Sandi,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Staff was exceptionally friendly and helpful
Meghan
Meghan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Beth J
Beth J,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 9 日
Elarna
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Saul
Saul,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 9 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Clean, vut noisy
Soundouss
Soundouss,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
All the staff was amazing, including George the bartender!
peter
peter,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
VANDANA
VANDANA,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Nice hotel in good central location
Nils
Nils,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Scott
Scott,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Marie
Marie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
SUGA
SUGA,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Andrea
Andrea,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 5 日
Staff highly incompetent
Their systems were off-line upon check-in. Despite showing the receipt and booking confirmation they made my employee pay before allowing checking, despite knowing the fault is on their end and trouble shooting or just re-check in the following morning, which would be normal practise. When the system was online the following day, the refund took 3-4 days.
Furthermore, laundry service was requested. After following up numerous times and being assured it will be ready on time, when the time actually came for the laundry to be required back, they said it was never sent in.
Meyer
Meyer,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 2 日
Meyer
Meyer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 1 日
Incompetent staff
Not only were their systems pff line to check and validate the booking and payment upon arrival, despite showing the receipt and booking confirmation, but then they also compelled my employee to pay for the first night stay, before they would book him in. The system was back the following and they processed the refund only 3 days later. Then he booked in washing, which not only forgot to send into the cleaners, but kept on saying it will be ready on time. But then it was later the following day as well, not meeting deadlines they provided, multiple times this causing crisis management for clothes.
Meyer
Meyer,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Wonderful
Our rooms & sheets were clean. Would stay there whenever we visit cape town again. From the front desk staff to the cleaning staff, everyone was excellent. We enjoyed our stay.