1 elevator was out of service which caused long lines. Working elevator had no a/c or ventilation. The entire main level, lobby, and buffet restaurant were extremely hot and uncomfortable.
therese
therese,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 14 日
ALAN RENE
ALAN RENE,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 13 日
Muy mala experiencia!!
Fue una muy mala experiencia. Nos movieron de habitación 2 veces porque los aires acondicionados no sirven. Reportamos más de una vez que no nos habían puesto nada en el frigobar y nos ignoraron. No sirven los elevadores y los pocos que funcionan no tienen aire acondicionado y es un tormento, sientes que te asfixias.
Vimos varias áreas del hotel deterioradas por falta de mantenimiento y eso que pagamos por un upgrade de habitación! definitivamente no lo recomiendo y no volvería.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Amazing
We had an amazing time at Seadust! Our children absolutely loved it!
paola
paola,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
The property was clean and beautiful, but the elevators had no air which was awful. The water pressure was extremely low in the showers and at peak times (7-9 PM) the water was lukewarm. That was very disappointing and unpleasant after a long day at the beach and in the hot sun . You could barely rinse the sand off you. The food was ok at the buffet. But at their “premiere “ restaurants the food was TRASH!! The ribeye at Big Ben’s was a joke, the cut was paper thin like Sizzlelean. The sides were toddler size portions and the food came out cold after waiting for almost 2 hours. Now if you can get past the food the overall stay was nice. The staff very friendly and they make a great effort to celebrate your special occasions at all the restaurants. My husband and I even received a bottle of champagne and a heart shaped cake in our room for our anniversary. It was a pleasant surprise.
Dax Omar
Dax Omar,7 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 1 日
Great view for the ocean view suite. If you don’t make a reservation at one of the restaurants before 8 you have to eat at the saddest buffet I’ve ever eaten at. Also I felt like your seen different if you decide not to buy timeshare with them and are really restricted to many things.
CARLOS
CARLOS,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jessica Cruz
Jessica Cruz,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Emily
Emily,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 1 日
This property needs to update the rooms. The pictures on Expedia show only 12 floors for their elite members. Our restrooms leaked, and they only patched them. The next day, the leak came back. Family activities are not good at all. The water park is on the other side of the resort.
The food at the buffet was not good, leaving us wanting authentic Mexican food. We will not be back.
Orlyn A
Orlyn A,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 1 日
Service is bad food is bad .. elevator is bad everything from these hotel is bad
Aaron
Aaron,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
We loved this resort! Very clean, good food with great hours, friendly and helpful staff! Highly recommend for family travel!
Leslie
Leslie,4 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 6 月 30 日
The room was very cleam but it did smell a llittle funky, lik l
Allendy
Allendy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Abebe
Abebe,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 30 日
I didnt like the fact that the resturants were always fully booked with waiting times of over an hr. The only other option for fiod was the buffet, which i got tired of eating after a few days
Sandra
Sandra,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 30 日
Unfortunately, we went for my parents anniversary with my whole family en it was TERRIBLE. All of yhr nad reviews are TRUE. 2 hour wait time for restaurants, no AC in restaurants and buffet (it was HELL inside the hotel), bedrooms AC DONT WORK, buffet food flavorless, terrible coffee. First and last time there. We regret it SO BAD! The ONLY good thing were the amazing servers de had (shout out to Yadira and Joaquin!). Other than that, the whole experience was HORRIBLE. The pool was always crowded, no chairs available and the water was disgusting all the time. There are only around 10 chair in the beach for ALL THE HOTEL. -100000000/10 hotel.
Angel
Angel,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 29 日
Lijin
Lijin,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 29 日
No air conditioner, only in the room
Ivana
Ivana,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 29 日
In my 1 week stay, we did not enjoy our holiday because of the food. Buffet was the worst part. You have 2 options either salty or bland food. If you know the food hasnt been touch by the guest that means its not good at all and its time to change the menu. There’s not much asian nor western food options. All you can see is a a full trays of onion, tomatoes, peppers just to make it look a lot of food options and for presentation. The quality of food was bad even desserts you cant enjoy it. Please do a quality and product test and observe what are the non fast moving products that means guest does not like it. Also dont bother going to their italian restaurant. I had to show to the server that their pasta and chicken was rubbery and uncooked!
Showers definitely need an update. Its old and not working properly.
We went to the beach at 8am to sit and relax but theres so many garbage beside the chairs and cabanas. I hope they realize the guest would like to unwind and enjoy the view in the morning but you cant because their area was dirty. We compared to other beach beside them and they cleaned the area early morning before the guests shows up.
Kudos to Ivan and the staff. They were friendly and I like their safety and security. The lifeguard is alert and checking the guest all the time. The inside of the hotel was cleaned. These stands out to me. Very good and consistent!
If you are looking for a good food while on holiday unfortunately this is NOT the one for you.
Amy Doruelo
Amy Doruelo,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
We really enjoyed our stay!!! Our room stayed a little warm but it was definitely so hot outside I can’t say it was anyone fault but Mother Nature! The pools are so fun, the activities at the pool are great as well! I learned to salsa, aqua aerobics, the kids played volleyball and so much more! Would 100% stay again!!!