iStay by NH Berlin City Ost Hotel, near the East Side Gallery, offers a refined retreat. Enjoy Italian specialties at Rossini Quattro, relax in the garden, and benefit from on-site shopping, bike rentals, dry cleaning, and multilingual staff assistance.
When you stay at iStay by NH Berlin City Ost Hotel, you'll be in a great location, within just a 10-minute walk of Stasi Museum Berlin and Ring-Center. Guests looking for a bite to eat can check out Rossini Quattro, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Magdalenenstrasse U-Bahn is 4 minutes and Rathaus Lichtenberg Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
99 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 19 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Shopping
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Some profits reinvested in community and sustainability
Rossini Quattro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 27.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Self parking costs EUR 19 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Frankfurter Allee
Frankfurter Allee Hotel
NH Berlin Frankfurter Allee
NH Berlin Frankfurter Allee Hotel
Nh Berlin Frankfurter Allee Hotel Berlin
NH Berlin City Ost Hotel
Ost Hotel
NH Berlin City Ost
NH Berlin City Ost Hotel
NH Berlin City Ost Berlin
NH Berlin City Ost Hotel Berlin
Frequently asked questions
Does iStay by NH Berlin City Ost Hotel offer free cancellation for a full refund?
Yes, iStay by NH Berlin City Ost Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at iStay by NH Berlin City Ost Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at iStay by NH Berlin City Ost Hotel?
Yes. Self parking costs EUR 19 per day. Electric vehicle charging is available.
What are the check-in and check-out times at iStay by NH Berlin City Ost Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at iStay by NH Berlin City Ost Hotel and nearby?
Have fun during the warmer months with activities such as cycling. IStay by NH Berlin City Ost Hotel also has a garden.
Are there restaurants at or near iStay by NH Berlin City Ost Hotel?
Yes, Rossini Quattro offers Italian cuisine.
What's the area around iStay by NH Berlin City Ost Hotel like?
IStay by NH Berlin City Ost Hotel is a short 4-minute walk from Magdalenenstrasse U-Bahn and 6 minutes' walk from Stasi Museum Berlin.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful and very tasty with a wide variety of options. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Location
Reviews
Verified
10/10 Exceptional
Jun 20, 2025
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Rachel
Rachel, 3-night trip
Verified
10/10 Exceptional
Apr 4, 2025
Good location. Good value.
Amazing service and very cordial.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Aug 13, 2024
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Courtney
Courtney, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2025
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Adam
Adam, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2025
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Joan
Joan, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Nice hotel with all you need
A very nice room with everything you need, fridge, safe, AC
Lars
Lars, 3-night trip
Verified
10/10 Exceptional
Sep 17, 2024
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Mariam
Mariam, 3-night trip
Verified
10/10 Exceptional
Nov 23, 2024
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Adam
Adam, 3-night trip
Verified
8/10 Very good
Jan 2, 2025
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Anna
Anna, 4-night trip
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 3-night trip
Verified
8/10 Very good
May 11, 2024
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
dahlia
dahlia, 4-night trip
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 1-night trip
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 2-night trip
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 3-night trip
Verified
8/10 Very good
Sep 20, 2023
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 4-night trip
Verified
8/10 Very good
May 16, 2026
Great spot to get in and out of central Berlin (£12 Uber) and really nice staff on reception.
Rob
Rob, 1-night trip
Verified
8/10 Very good
Dec 21, 2024
Value for money, 4th time we have stayed to visit family, never been disappointed.
Ross
Ross, 2-night trip
Verified
10/10 Exceptional
Aug 14, 2025
Three days in Berlin
Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Yevhen
Yevhen, 3-night trip
Verified
8/10 Very good
Aug 10, 2025
All ok, good location
Govert
Govert, 3-night trip
Verified
10/10 Exceptional
Aug 16, 2025
Completely satisfied
I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Dayoun
Dayoun, 3-night trip
Verified
8/10 Very good
Jun 8, 2024
Everything was good!
Ulla Raija
Ulla Raija, 3-night trip
Verified
4/10 Fair
May 20, 2024
The hotel had its good days a long time ago… no NH hotel standard at all