In the heart of Historic Center - Downtown, Hotel Hermitage is a family-friendly retreat. Take in breathtaking views from the rooftop terrace, sip on a drink at the bar, or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
What's nearby
Uffizi Gallery - 2 min walk - 0.2 km
Ponte Vecchio - 2 min walk - 0.2 km
Piazza della Signoria - 2 min walk - 0.2 km
Palazzo Vecchio - 2 min walk - 0.2 km
Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
Getting around
Florence Airport, Peretola (FLR) - 40 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
Florence Santa Maria Novella Station - 15 min walk
Porta al Prato Station - 21 min walk
Unità Tram Stop - 11 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 13 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 15 min walk
Restaurants
Caffé Maioli - 2 min walk
Caffe delle Carrozze | Gelateria Artigianale - 1 min walk
Caffè dell'Oro - 1 min walk
Signorvino Firenze - 3 min walk
Vinaino - 3 min walk
About this property
Hotel Hermitage
Hotel Hermitage features a rooftop terrace and puts you just steps from Ponte Vecchio and Uffizi Gallery. Other highlights at this Colonial hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Unità Tram Stop is 11 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.
At a glance
DONE
Hotel size
26 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets stay free (1 total, up to 22 lbs per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
Offsite parking within 656 ft (EUR 40 per day), from 6:00 AM to midnight; reservations required
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Limo or town car service
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Colonial architecture
Accessibility
Elevator
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Down comforter
Premium bedding
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 15.0 per night
Rollaway beds are available for EUR 50.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 40 per day (656 ft away; open 6:00 AM to midnight)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1QZNSX6OB
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence
Frequently asked questions
Does Hotel Hermitage offer free cancellation for a full refund?
Yes, Hotel Hermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hermitage?
Yes, pets stay free, with a limit of 1 total and maximum weight of 22 lbs per pet. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Hermitage?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Hermitage and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Hermitage like?
Hotel Hermitage is in Historic Centre of Florence, a short 1-minute walk from Ponte Vecchio and 3 minutes' walk from Uffizi Gallery. Travelers say that the hotel is in a great location.
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Reviews
Hotel Hermitage Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.8
Location
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was abundant, tasty, and served in a beautiful dining room with great views. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Restaurant
Bathroom
View
Bed
Cities
Attraction
Reviews
Verified
10/10 Exceptional
Sep 5, 2025
Excellent location, good breakfast and everyone was very nice to us.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Great location to all local sites.
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Karen
Karen, 1-night trip
Verified
8/10 Very good
Oct 12, 2025
Great location for real Florence experience
Armen
Armen, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Oscar
Oscar, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Oct 10, 2025
Conveniently located
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
Michael
Michael, 3-night trip
Verified
8/10 Very good
Sep 11, 2025
An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Larry
Larry, 4-night trip
Verified
10/10 Exceptional
Jun 3, 2025
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2025
Wonderful staff and great location!
Richard
Richard, 2-night trip
Verified
8/10 Very good
Nov 11, 2025
Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Paul
Paul, 4-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Amy
Amy, 4-night trip
Verified
10/10 Exceptional
Oct 17, 2025
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Louis
Louis, 4-night trip
Verified
10/10 Exceptional
Sep 7, 2025
The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence.
Highly recommend,
William
William, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2024
It was a lovely stay and hope we can return some day
The staff was very helpful and breakfast was abundant and tasty
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2024
Great location
Great hotel in a great location and service was amazing.
Brian
Brian, 3-night trip
Verified
10/10 Exceptional
May 28, 2025
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Cynthia Fearn
Cynthia Fearn, 3-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Marie Jean
Marie Jean, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Location was great.
John
John, 3-night trip
Verified
10/10 Exceptional
Aug 18, 2023
Lovely hotel. Can’t beat the location and the friendly staff.
Laura
Laura, 2-night trip
Verified
8/10 Very good
Nov 18, 2025
The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Makena
Makena, 3-night trip
Verified
10/10 Exceptional
Jul 10, 2024
Centrally located and comfortable
Elmer
Elmer, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2024
The design is incredible, it was clean and all the staff was very gentle