All I can say is the location and the grounds was stunning. Our room was well equipped for our stay, all the staff me meet and had dealing with was all so helpful full and nothing was any trouble
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Clive
Clive,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 23 日
Not a great stay
Wasn’t a great stay at all. Mentioned to the hotel to expect arrival around 10pm.
Arrived at the hotel and the junior member of staff was very pleasant and friendly and efficient.
Unfortunately the hotel was not organised at all - totally inadequate support was in place for the junior member of staff. The junior staff were not at fault with any of this.
My expectations of hotel stays is not high basic clean bedding and bathroom and a comfortable night sleep which isn’t rocket science.
The issues that had raised:
Room 83 - No lock on the door at all not great and equally when I arrived it was left open so back to reception.
Was given room 24 that hadn’t been serviced from the previous guest (dirty bedding and towels) or bungled up so obviously used.
Back to reception - was then given the keys for room 83 again walked in pile of dirty towels and dirty bedding not been serviced at all again from previous guests.
Back to reception again I mentioned I didn’t want to be having to go in anymore rooms that haven’t been cleaned.
Was eventually upgraded to room 90 which was clean but the whole fiasco went on until the early hours of the morning.
Spoke to reception on departure and the mangeress who blamed everything on the junior staff instead of taking ownership..
Complete with the reception staff rolling their eyes at me..
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
Very poor first impression very unhelpful and not very welcoming and unfriendly girl at check in.now telephone in the room, told
some rooms do not have them,I asked why and tole she did not known, so I did not receive my wake up call ,girl on check out very nice and wondered why I did not answer,as I had no telephone it was not possible .Breakfast very poor.
Terence
Terence,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Greeting was great, very friendly and helpful staff
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Rajkumar
Rajkumar,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Dom
Dom,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
caroline
caroline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Family Stay Very Good
After an initial issue with the booking, which was quickly resolved, the stay was very good.
Breakfast -very good
Clifford R
Clifford R,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Charles
Charles,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Dino
Dino,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Over all the hotel was good towels left in corridor outside room overnight cobwebs in room doors to bathroom needed a clean
Sandra
Sandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Short stay
Really beautiful place, steeped in history! Fabulous food and excellent service!
Diana
Diana,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Richard
Richard,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 2 日
Anne
Anne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Christine
Christine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Room was comfortable. Spa needs some refurbishment. Bar food good but they had no decent wine options! Breakfast good