The room had a musty smell to it, which at first I chalked up to maybe not being used in a while , and the a/c not running. However, when I woke up in the morning I stepped out on the side where the a/c was and the floor was soaked around the a/c. So, now thinking there may be mold under the carpet due to water from the a/c. Additionally, the tub is in slight disrepair. Furthermore, we have never had a hotel try and charge us before we got to the hotel. Normally, they do not charge us until we get there. The hotel tried to charge us three times before our arrival. Lastly, the next morning when we spoke to the front desk agent about the a/c and that we were going to check out early, he was playing a game on his phone as my husband was trying to speak with him.