In the heart of Chengdu City Centre, Shangri-La Chengdu offers a luxurious retreat. Rejuvenate at the onsite spa, enjoy lunch and dinner at one of two restaurants, or take a fitness class at the 24-hour health club. With shopping on site and dry cleaning/laundry services available.
Sichuan University (Wangjiang Campus) - 12 min walk - 1.1 km
Taikoo Li Shopping Center - 14 min walk - 1.2 km
Chengdu IFS - 2 min drive - 1.8 km
Tianfu Square - 3 min drive - 3.5 km
People's Park - 3 min drive - 3.5 km
Getting around
Shuangliu Intl. Airport (CTU) - 25 min drive
South Railway Station - 16 min drive
Hongpailou Railway Station - 18 min drive
Chengdu Railway Station - 20 min drive
Niuwangmiao Station - 13 min walk
Dongmen Bridge Station - 17 min walk
Xinnanmen Station - 19 min walk
Restaurants
舒氏老妈蹄花 - 17 min walk
808音乐现场 - 1 min walk
廊桥酒吧 - 3 min walk
铜马车 - 13 min walk
安顺廊桥 - 2 min walk
About this property
Shangri-La Chengdu
Shangri-La Chengdu puts you just a 5-minute drive from Taikoo Li Shopping Center. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Shang Palace, one of 2 restaurants, serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Public transportation is close by: Niuwangmiao Station is just 13 minutes by foot.
At a glance
DONE
Hotel size
593 rooms
Arranged over 36 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
What to do
Fitness classes
Yoga classes
Shopping
Golfing nearby
Working away
Business center
Meeting rooms
Conference space (32292 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour health club
An indoor pool
Full-service spa
Hot tub
24-hour pool access
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible concierge desk
Accessible bathtub
Doorbell and phone notification
Room amenities
Be entertained
DVD player
42-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Shang Palace - This restaurant serves lunch and dinner.
Cafe Z - Overlooking the garden, this seafood restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: CNY 999
Christmas Eve (December 24) Gala Dinner per child: CNY 299 (from 3 to 5 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 145.75 per person
Children & extra beds
Rollaway beds are available for CNY 408.0 per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool open 24-hours
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu
Frequently asked questions
Does Shangri-La Chengdu offer free cancellation for a full refund?
Yes, Shangri-La Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Chengdu?
Yes, there's an indoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Shangri-La Chengdu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Chengdu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Shangri-La Chengdu?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Shangri-La Chengdu and nearby?
Onsite recreation at Shangri-La Chengdu includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Chengdu also has an indoor pool and a 24-hour health club, as well as a sauna.
Are there restaurants at or near Shangri-La Chengdu?
Yes, there are 2 onsite restaurants, featuring garden views.
What's the area around Shangri-La Chengdu like?
Shangri-La Chengdu is in Chengdu City Centre, a short 18-minute walk from Taikoo Li Shopping Center and 10 minutes' walk from Sichuan University (Wangjiang Campus).
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Shangri-La Chengdu Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 21, 2025
Excellent hotel. Even staying an extra day due to how great the city is. All staff and people in the city are amazing.
Wai Hing
Wai Hing, 3-night trip
10/10 Exceptional
May 27, 2025
Et fantastisk hotel som virkelig sætter gæsterne i centrum
Jeppe
Jeppe, 4-night trip
10/10 Exceptional
Dec 13, 2024
Excellent hotel
Qiang
Qiang, 1-night trip
10/10 Exceptional
Jun 23, 2025
フロントの皆さんが英語対応できたので快適にチェックイン。部屋も綺麗で景色も良かったです
Katsuhiro
Katsuhiro, 1-night trip
10/10 Exceptional
Jun 24, 2025
The best part of this hotel was its friendly and professional staff. The facilities like the Gym and the Spa were our personal favorite. Excellent location. The breakfast was also really amazing. Would highly, highly recommend.
Shelly
Shelly, 2-night trip
10/10 Exceptional
Sep 6, 2024
너무 좋았어요~~ 잠도잘오는 침대에 조식도 만족해요
Eunkyo
Eunkyo, 2-night trip
10/10 Exceptional
Apr 18, 2024
Great location and friendly staff.
Ramkartik
Ramkartik, 2-night trip
10/10 Exceptional
Jun 13, 2024
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
James
James, 6-night trip
10/10 Exceptional
Jun 20, 2025
Um excelente hotel
Muito tranquila. Excelente atendimento do Star. O único senão foi o serviço de quarto com uma comida muito ruim….
Jose Gonçalves
Jose Gonçalves, 4-night trip
10/10 Exceptional
Apr 26, 2025
Good
Bo
Bo, 1-night trip
10/10 Exceptional
Jul 18, 2024
Good location and service; water pressure is excellent for shower
Hanze
Hanze, 1-night trip
10/10 Exceptional
Jan 28, 2025
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Frank
10/10 Exceptional
Jan 28, 2025
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Frank
10/10 Exceptional
Oct 7, 2024
Amazing Stay at Shang!
Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Bing Ee Eric
Bing Ee Eric, 1-night trip
10/10 Exceptional
Aug 23, 2024
Good
Chuntaek
Chuntaek, 4-night trip
8/10 Very good
May 18, 2024
this is a very large hotel. Not very exciting and the rooms were dated
Margarethe
Margarethe, 1-night trip
8/10 Very good
May 29, 2023
Good overall
Choi
Choi, 1-night trip
10/10 Exceptional
Jul 16, 2024
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Yun Ling
Yun Ling, 1-night trip
8/10 Very good
Jul 16, 2024
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Yun Ling
Yun Ling, 1-night trip
8/10 Very good
Sep 18, 2023
冰箱里的饮料竟然是收费的呢,其他酒店都是免费自取噢。房间其他地方倒没什么值得吐槽的,还可以吧。
YERELAER
YERELAER, 1-night trip
10/10 Exceptional
Apr 7, 2023
Due to some exhibitions whole lobby area disturbed
Sharvan
Sharvan, 2-night trip
10/10 Exceptional
Sep 22, 2025
LUI
LUI, 2-night trip
10/10 Exceptional
Sep 7, 2025
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
Jun 26, 2025
Fantastic stay
Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind.