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Aparthotel

Residence - Palais Hörtenberg

Luxury aparthotel with spa, near Museo Archeologico dell'Alto Adige

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Surrounded by the charm of Bolzano, Palais Hörtenberg offers a warm welcome. Unwind in the sauna or steam room, indulge in spa treatments at the full-service spa, and enjoy convenient amenities like laundry facilities and free in-room WiFi. Previous guests rave about the helpful staff and ideal location.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry facilities
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Spa

Main amenities (9)

  • 34 apartments
  • Housekeeping (on request)
  • Full-service spa
  • Self parking
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY984
CNY1,121 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for City Studio

City Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Elite Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Apartment

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Elite Loft

Elite Loft | Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Loft

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Free University of Bozen-Bolzano - 2 min walk - 0.2 km
  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.2 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Cathedral of Bolzano - 6 min walk - 0.6 km

Getting around

  • Bolzano Airport (BZO) - 18 min drive
  • Kaiserau Station - 7 min drive
  • Bolzano/Bozen Station - 10 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk

Restaurants

  • ‪Hopfen & Co. - ‬2 min walk
  • ‪Nadamas - ‬3 min walk
  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Café Bar Dany - ‬1 min walk
  • ‪Forneria38 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

  • When you stay at Residence - Palais Hörtenberg, you'll be in a great location, within just a 10-minute walk of Museo Archeologico dell'Alto Adige and Bolzano Christmas Market. Guests can be pampered with spa services at the spa. Nice touches like rainfall showerheads, espresso makers, and pillowtop beds with down comforters are offered up in all apartments. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Property size

    • 34 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 25 per day; includes in/out privileges)
    • Limited onsite parking (max 10 spaces per unit)
    • Height restrictions apply for onsite parking
    • Onsite carport
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Refrigerator (full size)
  • Microwave
  • Espresso maker
  • Cleaning supplies
  • Freezer
  • Coffee grinder
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall showerhead
  • Shampoo
  • Toilet paper
  • Soap
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Shower grab bar height (inches): 22
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 39
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout drapes/curtains
  • Front desk (limited hours)
  • Vending machine
  • Mobile key entry

Location highlights

  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in DCA ESG Sustainable, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Spa access is available for an extra charge of EUR 55
  • Housekeeping is offered for an extra charge of EUR 25 per day
  • Towels are available for an extra charge of EUR 6 per person, per night (or guests may bring their own)

Children & extra beds

  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 24 per pet (may vary based on length of stay)

Parking

  • Covered self parking costs EUR 25 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number IT021008B44N7PCCP9

Also known as

Hörtenberg Homes

Palais Hörtenberg

Palais Hortenberg Bolzano

Residence - Palais Hörtenberg Bolzano

Residence - Palais Hörtenberg Aparthotel

Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Are pets allowed at Residence - Palais Hörtenberg?

Yes, cats and dogs are welcome. There's a charge of EUR 24 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Residence - Palais Hörtenberg?

Yes. Self parking costs EUR 25 per day. Onsite parking options include a carport (max 10 spaces per unit).

What are the check-in and check-out times at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Residence - Palais Hörtenberg and nearby?

Residence - Palais Hörtenberg has a spa.

What's the area around Residence - Palais Hörtenberg like?

Residence - Palais Hörtenberg is in Old Town Bolzano, a short 10-minute walk from Bolzano/Bozen Station and 6 minutes' walk from Bolzano Christmas Market. Travelers give top marks for the aparthotel's prime location.

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Reviews

Residence - Palais Hörtenberg Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities

Popular mentions

Location
Room
Apartment
Service staff
Parking
Amenities
Value
Shopping
Bed

Reviews

Verified

10/10 Exceptional

The room was clean, very spacious and more than exceeded our expectations.
Rodney, 3-night trip
Verified

8/10 Very good

Clean and spacious room. Good location and quiet neighborhood.
Caroline, 1-night trip
Verified

10/10 Exceptional

The location was fabulous, the staff was super friendly and the room was beautiful!
Shonda, 2-night trip
Verified

10/10 Exceptional

Great stay, very nice modern rooms. Great location, nice staff.
Renee, 2-night trip
Verified

10/10 Exceptional

It was a very nice place with a beautiful view and great location.
James, 2-night trip
Verified

10/10 Exceptional

Great location and super modern rooms
Diego, 1-night trip
Verified

10/10 Exceptional

We absolutely loved it here. The location is perfect right in the heart of the old part of the city and walkable. The train station is only a 10 min walk to the hotel. The hotel itself is so clean and the staff was awesome, helping us with every thing from laundry, to what to do and helping us navigate trains. The room was beyond my expectations. So beautiful, spacious and clean. We loved the terrace connected to our room and spent mornings there. If I ever come back I will definitely stay here again! Thank you for an unforgettable trip!
Mary, 6-night trip
Verified

10/10 Exceptional

Great rooms, friendly staff, awesome location
Cam, 1-night trip
Verified

10/10 Exceptional

The room was comfortable, clean & close to the train station & Christmas Markets.
Adrianne, 1-night trip
Verified

8/10 Very good

Central location.
Igor, 2-night trip
Verified

10/10 Exceptional

Clean and hassle free. Staff was kind. Could have been better with a few more amenities like a few sanitary pads and tooth paste. Overall great little spot. Best part was the view of the mountains.
Thamarasi Vithana, 2-night trip
Verified

10/10 Exceptional

Beautiful property with great views and located in historical area.
Giuseppe, 3-night trip
Verified

10/10 Exceptional

Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.
Marlene, 2-night trip
Verified

10/10 Exceptional

Accomodations were clean, modern,comfortable. Location was central with easy access to public transportation, shops and restaurants.
john, 5-night trip
Verified

10/10 Exceptional

Great for a family stopover.

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.
David, 1-night trip
Verified

10/10 Exceptional

Simple, friendly welcome. Helpful receptionist. Everything was as described: great.
Stella, 2-night trip
Verified

10/10 Exceptional

Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car.
Bret, 3-night trip
Verified

10/10 Exceptional

The room was very spacious. Had a refrigerator and a table so that we could buy a few groceries such as cold cuts, bread, wine and cheese to enjoy if we didn’t want to dine out. Plenty of great places to eat nearby. We would stay there again.
Gregory, 3-night trip
Verified

8/10 Very good

The location is very central, could walk everywhere. Good Restaurants nearby. My only complaint is that the sofa I slept on was a little hard.
Monika, 3-night trip
Verified

10/10 Exceptional

Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.
Joanna, 1-night trip
Verified

6/10 Good

Perfect place to stay for holiday
Faisal, 3-night trip
Verified

10/10 Exceptional

Great staff, awesome rooms and close to everything you need!
Matt, 2-night trip
Verified

10/10 Exceptional

Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Very nice!!
Veronica von, 1-night trip
Verified

10/10 Exceptional

Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend
Laura, 1-night trip