In the heart of Madrid, Hotel Mercader offers an upscale retreat. Enjoy breakfast and dinner at the on-site restaurant or relax with a coffee in the cafe. With free in-room WiFi, laundry facilities, car rentals on site and helpful multilingual staff.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
Madrid El Pozo Station - 6 min drive
Madrid Vallecas Station - 7 min drive
Restaurants
VIP Lounge - 8 min drive
Restaurante Narcea II - 7 min walk
Restaurante Oriental Victoria - 6 min drive
Sheng Sushi Bar - 7 min drive
Telepizza - 6 min drive
About this property
Hotel Mercader
At Hotel Mercader, you'll be within a 15-minute drive of El Retiro Park and Prado Museum. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Royal Palace of Madrid and Plaza Mayor are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
124 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Free offsite parking within 16 ft
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference center (775 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid
Frequently asked questions
Are pets allowed at Hotel Mercader?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mercader?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Mercader?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hotel Mercader?
No, this hotel doesn't have a casino, but Casino de Madrid (12-min drive) and Casino Gran Via (12-min drive) are both nearby.
What is there to do at Hotel Mercader and nearby?
Recommended spots to visit include The Magic Box (3.5 mi) and Prado Museum (5.4 mi), along with El Retiro Park (5.5 mi) and Almudena Cathedral (6.1 mi).
Are there restaurants at or near Hotel Mercader?
Yes, there's an onsite restaurant.
Does Hotel Mercader have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Reviews
Hotel Mercader Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
6.2
Location
8.4
Staff & service
8.0
Eco-friendliness
8.2
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Car
Location
Restaurant
Breakfast
Bus
Bed
Taxi
Reviews
10/10 Exceptional
May 31, 2025
Excelente hotel. Muy limpio, seguro, amplio, en excelente condición.
Gilberto
Gilberto, 1-night trip
10/10 Exceptional
Jun 1, 2025
Para descansar y cerca del aeropuerto ✈️🛫🛩️. Un lugar perfecto pata descansar una noche y seguir de viaje 🥰
Candelario
Candelario, 1-night trip
8/10 Very good
Apr 15, 2025
Un buen hotel con un buen servicio y excelente restaurante.
No Limits
No Limits, 2-night trip
10/10 Exceptional
Jun 12, 2025
Odalar temiz kahvaltısı İspanya şartlarında epey yeterli sadece konumu biraz uzak memnun kaldım
FIRAT
FIRAT, 2-night trip
10/10 Exceptional
Apr 21, 2025
Hotel correcto para viajes en solitario de negocios, zona industrial, poca oferta de restauracion.
Joan
Joan, 1-night trip
10/10 Exceptional
Jun 8, 2025
Todo bien, acorde a lo que se promociona en la web.
Irene
Irene, 1-night trip
4/10 Fair
Jun 8, 2025
Not a four star hotel
N
N, 4-night trip
10/10 Exceptional
Mar 28, 2025
Miy buen servicio
Walter david
Walter david, 1-night trip
8/10 Very good
Mar 12, 2025
Cómodo para visitas de negocios
El hotel es cómodo e ideal para negocios en Mercamadrid. El personal intenta adaptarse a las necesidades de check-in.
RAQUEL
RAQUEL, 1-night trip
10/10 Exceptional
Apr 7, 2025
Excelente hotel al lado de la Fira de Barcelona
Fantástica habitación, amplia, cómoda, bien iluminada. Únicamente dormí unas horas pero excelente.
ivan
ivan, 1-night trip
10/10 Exceptional
Dec 9, 2024
Buenas instalaciones y buen dessyuno
JOSE
JOSE, 3-night trip
8/10 Very good
May 14, 2025
Good for the price. Far from the center. Good breafast.
Maria
Maria, 4-night trip
10/10 Exceptional
Jun 25, 2025
Práctico
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Mar 24, 2025
The staff was very friendly and helpful. The downside is that the place is far away from
the center of Madrid, transportation is limited, other than that, a good place to stay.
Tania
Tania, 3-night trip
10/10 Exceptional
Feb 16, 2025
Excelente servicio
Agustin Armando
Agustin Armando, 1-night trip
10/10 Exceptional
Apr 18, 2025
Totes Gewerbe Gebiet
Orhan Deniz
Orhan Deniz, 2-night trip
8/10 Very good
Apr 30, 2025
Gracias
Angelica
Angelica, 2-night trip
10/10 Exceptional
Jan 1, 2025
Hotel en polígono industrial, pero perfecto.
Personal con mu ha amabilidad.
Sheila
Sheila, 1-night trip
6/10 Good
Apr 9, 2025
Clean and comfortable.
Kind of remote location, Staff not so friendly.
Overall happy with our choice.
Mashhoud
Mashhoud, 2-night trip
10/10 Exceptional
Oct 17, 2024
Every time I go there is amazing
Rhonner
Rhonner, 1-night trip
8/10 Very good
May 25, 2025
en medio de ninguna parte. diseño moderno pero algunas cosas mejorables. el acceso al wc era complicado para pasar entre puerta y lavabo.
He tenido una estancia muy agradable . La zona muy tranquila , la habitación impecable y la persona que me atendió muy amable .
Laura
Laura, 1-night trip
8/10 Very good
Jun 1, 2025
On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm
Still good VFM
Barry
Barry, 1-night trip
6/10 Good
May 10, 2025
Ok Nothing Great !
Good hotel for an overnight stay. Employees at reception need people and customer service training and skills. A smile goes a long way.. Hotel service 101.
Very stringent on check out time .. even 15-30 min over . Very inflexible and not geared towards finding a solution..