Experience the revitalized UrCove by Hyatt Hangzhou Westlake, located near scenic West Lake. Enjoy a morning workout at the 24-hour gym, then savor self-serve breakfast and explore nearby attractions with tour/ticket assistance from multilingual staff. Guests rave about their helpfulness.
Hangzhou Tower Shopping Mall - 2 min drive - 2.3 km
Hangzhou China Silk Town - 2 min drive - 2.2 km
Zhejiang University Yuquan Campus - 6 min drive - 5.6 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
Hangzhou Station - 8 min drive
Hangzhou Railway Station (HZD) - 8 min drive
East Railway Station (East Square) Station - 18 min drive
Longxiangqiao Station - 10 min walk
Wan’an Bridge Station - 12 min walk
Wan'an Bridge Station - 12 min walk
Restaurants
nana taproom - 5 min walk
37 Barn - 6 min walk
lingo - 3 min walk
Xinzouji Restaurant - 4 min walk
4 Seasons Coffee Shop - 5 min walk
About this property
Hangzhou Westlake
Hangzhou Westlake offers a great location, putting you within a 15-minute walk of West Lake. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Public transportation is just a short walk: Longxiangqiao Station is 10 minutes and Wan’an Bridge Station is 12 minutes.
Property amenities
Food and drink
Self-serve breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
24-hour fitness center
Double-glazed windows
Accessibility
Tile flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Mini-fridge
Free bottled water
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately CNY 99 for adults and CNY 50 for children
Parking
Parking is available nearby and costs CNY 42 per day (984 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
UrCove by Hyatt Hangzhou Westlake Hotel
UrCove by Hyatt Hangzhou Westlake Hangzhou
UrCove by Hyatt Hangzhou Westlake Hotel Hangzhou
Frequently asked questions
Does Hangzhou Westlake offer free cancellation for a full refund?
Yes, Hangzhou Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hangzhou Westlake?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hangzhou Westlake?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hangzhou Westlake and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hangzhou Westlake?
Yes, there's an onsite restaurant.
What's the area around Hangzhou Westlake like?
Hangzhou Westlake is in Shangcheng, a short 10-minute walk from Longxiangqiao Station and 11 minutes' walk from West Lake.
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Hangzhou Westlake Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Nov 30, 2024
Great hotel great service .
Derek Khoi
Derek Khoi, 3-night trip
6/10 Good
Jun 25, 2025
good
SHIGERU
SHIGERU, 2-night trip
10/10 Exceptional
Apr 21, 2025
Great location in Hamgzhou
Room was clean and comfortable.
Great location within easy walking distance to shops, malls and metro.
Short walk to Xiwu Lake as well.
Sean
Sean, 7-night trip
10/10 Exceptional
Feb 13, 2025
Good location
Good value and close to west lake
MING SANG
MING SANG, 3-night trip
10/10 Exceptional
Dec 25, 2024
Great
Ying Xuan
Ying Xuan, 3-night trip
8/10 Very good
Mar 31, 2025
Convenient
Lay Pheng
Lay Pheng, 3-night trip
10/10 Exceptional
Apr 14, 2025
The location is perfect, not too far to walk to the center.
The air conditioning is not strong enough
Phuong Duyen
Phuong Duyen, 4-night trip
10/10 Exceptional
Jun 2, 2024
Good location, next to subway, many food options
QI XIANG
QI XIANG, 2-night trip
10/10 Exceptional
Jul 14, 2024
Great experience
Jie
Jie, 2-night trip
10/10 Exceptional
Jul 22, 2024
門口就是捷運站
交通方便可以再去
chenwei
chenwei, 3-night trip
10/10 Exceptional
May 14, 2024
room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Amanda
Amanda, 3-night trip
10/10 Exceptional
Jan 22, 2025
Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
Jon
Jon, 4-night trip
8/10 Very good
Jul 30, 2024
위치가 정말 좋습니다. 지하철 역 바로 앞이고 여러 관광지로 다니기에도 좋으며 지하철 상가에 상점들도 많습니다. 개인적인 취향일 수 있지만 샤워실과 화장실 구조가 조금 불편했습니다. 그 외에는 청결하고 전반적으로 만족스러운 숙박이었습니다.
Jaejun
Jaejun, 2-night trip
10/10 Exceptional
Jul 5, 2024
Thanks a lot for your great service!!!! Will choose the hotel again ❤️
Alejandra
Alejandra, 1-night trip
10/10 Exceptional
Jun 7, 2024
Great
Steven
Steven, 2-night trip
10/10 Exceptional
Dec 8, 2024
Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.
Adelene
Adelene, 2-night trip
10/10 Exceptional
Jul 21, 2024
Good location and nice property. Not too sure if the price is competitive though
Josiah
Josiah, 3-night trip
10/10 Exceptional
May 11, 2024
Two thumbs up
Very high tech hotel
Harry
Harry, 4-night trip
10/10 Exceptional
Oct 25, 2024
Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .
Mei
Mei, 2-night trip
10/10 Exceptional
Jun 24, 2024
Excellent
SUMITRA
SUMITRA, 3-night trip
10/10 Exceptional
Apr 30, 2024
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Yi
Yi, 5-night trip
10/10 Exceptional
May 21, 2024
Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
ZHI YAN
ZHI YAN, 1-night trip
8/10 Very good
Dec 10, 2024
Very convenient location and high CP hotel!
The room is good, but the coffee machine is not easy to use need staff's help. The room soundproofing is poor, can hear the other room people talking in the night!
Verified traveler
2-night trip
8/10 Very good
Jun 11, 2024
Mostly great! Easy location, nice room, staffs are fine! It is a bit noisy if room is facing the big street. But the most annoying thing is I got waken up several time by the noisy robot room service machine, it talks and make noisy as it going by my room as the room next mine kept ordering thing late in the evening.
Wei
Wei, 2-night trip
8/10 Very good
Mar 15, 2025
The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance.
The hotel is the Hyatts take on a modern, digital nomad friendly hotel.
It is both positive and negative.
The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room.
However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light.
The room also stank from the drain and it was rather off putting.