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PuroGrand Hotel

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Experience the luxury vibe at PuroGrand Hotel, located near Cathedral of Santa Maria of Palma and Plaza Espana. Unwind in style with a rooftop terrace, garden, spa treatments, gym access and 24-hour front desk. Stay connected with high-speed WiFi and enjoy concierge services plus newspapers in the lobby - all thanks to its top-notch staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Steam room
  • Business center
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Concierge services

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Premium bedding
  • Snack bar/deli

Why we love this property

Work and wellness blend
This hotel combines business efficiency with spa indulgence. A business center awaits productive days, while massages and steam rooms promise relaxing evenings.
Foodie paradise
Explore flavors at the hotel's restaurant and bar. A continental breakfast fuels adventures, while nearby winery tours await gourmands.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for The Grand Flow-Double Deluxe

The Grand Flow-Double Deluxe | Premium bedding, in-room safe, soundproofing, free WiFi

The Grand Flow-Double Deluxe

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Mediterranean - Double Deluxe

The Grand Mediterranean - Double Deluxe | Premium bedding, in-room safe, soundproofing, free WiFi

The Grand Mediterranean - Double Deluxe

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Oasis -Suite Superior

Premium bedding, in-room safe, soundproofing, free WiFi

The Grand Oasis -Suite Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Essence - Suite Signature

The Grand Essence - Suite Signature | Premium bedding, in-room safe, soundproofing, free WiFi

The Grand Essence - Suite Signature

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Flow- Double Standard

Flow- Double Standard | Premium bedding, in-room safe, soundproofing, free WiFi

Flow- Double Standard

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Flow- Single Use

Flow- Single Use | Premium bedding, in-room safe, soundproofing, free WiFi

Flow- Single Use

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Mediterranean- Double Superior

Mediterranean- Double Superior | Premium bedding, in-room safe, soundproofing, free WiFi

Mediterranean- Double Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Oasis - Suite

Oasis - Suite | Premium bedding, in-room safe, soundproofing, free WiFi

Oasis - Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Joy - Junior Suite Duplex

Joy - Junior Suite Duplex | Living area | LED TV

Joy - Junior Suite Duplex

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nomad - Suite Deluxe

Nomad - Suite Deluxe | Premium bedding, in-room safe, soundproofing, free WiFi

Nomad - Suite Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Flow

Premium bedding, in-room safe, soundproofing, free WiFi

Grand Flow

  • Sleeps 2
  • Free WiFi

View all photos for Grand Mediterranean

Premium bedding, in-room safe, soundproofing, free WiFi

Grand Mediterranean

  • Sleeps 2
  • Free WiFi

View all photos for Grand Suite Oasis

Premium bedding, in-room safe, soundproofing, free WiFi

Grand Suite Oasis

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Carrer de Montenegro, 10, Palma de Mallorca, Mallorca, 07012

What's nearby

  • Passeig del Born - 2 min walk - 0.2 km
  • Lonja de Palma de Mallorca - 2 min walk - 0.2 km
  • Paseo Maritimo - 3 min walk - 0.3 km
  • Parc de la Mar - 3 min walk - 0.3 km
  • Cathedral of Santa Maria of Palma - 5 min walk - 0.4 km

Getting around

  • Palma de Mallorca Airport (PMI) - 24 min drive
  • Marratxi Poligon Station - 12 min drive
  • Marratxi Station - 13 min drive
  • Es Caülls Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk

Restaurants

  • ‪Cafe Maura - ‬2 min walk
  • ‪Coto - ‬2 min walk
  • ‪Ombu - ‬2 min walk
  • ‪The Merchants - ‬1 min walk
  • ‪Bar Dia - ‬1 min walk

About this property

PuroGrand Hotel

  • PuroGrand Hotel features a rooftop terrace and puts you within a 10-minute walk of Cathedral of Santa Maria of Palma. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 2022
  • Rooftop terrace
  • Garden
  • Fitness center
  • Full-service spa
  • Steam room
  • Reception hall
  • Traditional architecture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 65.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

Does PuroGrand Hotel offer free cancellation for a full refund?

Yes, PuroGrand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at PuroGrand Hotel?

Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at PuroGrand Hotel?

Sorry, there's no onsite parking at PuroGrand Hotel.

What are the check-in and check-out times at PuroGrand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at PuroGrand Hotel?

No, this hotel doesn't have a casino, but Mallorca Casino (6-min drive) is nearby.

What is there to do at PuroGrand Hotel and nearby?

PuroGrand Hotel has a spa and a steam room, as well as a garden.

Are there restaurants at or near PuroGrand Hotel?

Yes, there's an onsite restaurant.

What's the area around PuroGrand Hotel like?

PuroGrand Hotel is a short 6-minute walk from Cathedral of Santa Maria of Palma and 15 minutes' walk from Plaza Espana.

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Reviews

PuroGrand Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.2

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent, offering a wide range of choices and high-quality options. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food

Reviews

Verified

10/10 Exceptional

Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10
Michael, 5-night trip
Verified

10/10 Exceptional

Lovely place with excellent service.
Susanne, 3-night trip
Verified

10/10 Exceptional

Staff were extremely friendly and helpful.
andrew, 2-night trip
Verified

10/10 Exceptional

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Isabelle, 4-night trip
Verified

10/10 Exceptional

Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Julie, 3-night trip
Verified

10/10 Exceptional

5 star experience

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
Chris, 1-night trip
Verified

10/10 Exceptional

5-star Boutique

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Robert, 2-night trip
Verified

10/10 Exceptional

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Gianna, 3-night trip
Verified

10/10 Exceptional

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.
Thomas, 2-night trip
Verified

10/10 Exceptional

💪
Johann, 4-night trip
Verified

10/10 Exceptional

Excellent hotel in the middle of the old city
Pavel, 2-night trip
Verified

10/10 Exceptional

very relaxing hotel to stay in with great staff
michael, 7-night trip
Verified

10/10 Exceptional

One of the best hotels we have ever stayed at.
Victoria, 3-night trip
Verified

10/10 Exceptional

Gorgeous hotel in old Palma town.
ATHINA, 1-night trip
Verified

10/10 Exceptional

amazing staff and location! the room was amazing and spacious, would recommend 10/10
Jana, 3-night trip
Verified

10/10 Exceptional

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Iain Stephen, 5-night trip
Verified

10/10 Exceptional

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Clodagh, 5-night trip
Verified

10/10 Exceptional

Thank you!
Oksana, 3-night trip
Verified

10/10 Exceptional

Best holiday ever!
Verified

10/10 Exceptional

Really intimate hotel with staff that couldn’t do enough during our stay
Simon, 3-night trip
Verified

10/10 Exceptional

Elegant privacy in the heart of Palma

One of the most elegant hotels in Palma with a touch of privacy. Perfect service with a beautiful breakfast. The location gives you a wonderful experience of the oldtown of Palma. Just outstanding.
Peter, 3-night trip
Verified

10/10 Exceptional

Super Lage.
Corina, 1-night trip
Verified

10/10 Exceptional

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Robert, 4-night trip
Verified

6/10 Good

Barulho a noite que incomodou para dormir
Janine, 2-night trip
Verified

8/10 Very good

위치가 너무 좋고 방은 작아도 청결합니다. 근데 방에 없을때 직원들이 하우스키핑 완료 후에도 침구 정리 한다고 들어오는게 좀 불편했고 리셉션 직원이 자기말만하고 친절을 가장한 과도한 액션이 불편했습니다. 5성급인지는 잘 모르겠어요. 비용대비 아쉽네요
yurim, 2-night trip