Kapok Bacalar – Plant Based Hotel

Property class: 3
Hotel with restaurant, near Lake Bacalar

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Kapok Bacalar – Plant Based Hotel offers a fantastic location, putting you just steps from Lake Bacalar. Guests can indulge in massages, and Kapok Restaurant serves vegan cuisine.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Spa services
  • Garden
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Hiking/biking trails

Feel at home (5)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking
  • Free toiletries

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About the neighborhood

Map
44 Oso Hormiguero, Carretera Chetumal-Cancun 4-5km, Bacalar, Pedro A. Santos, QROO, 77923

What's nearby

  • Lake Bacalar - 5 min walk - 0.4 km
  • Laguna Bacalar Ecological Park - 44 min drive - 51.4 km
  • Fort of San Felipe - 44 min drive - 52.1 km
  • Cenote Azul - 48 min drive - 56.1 km
  • Cenote Cocalitos - 48 min drive - 55.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 72 min drive

Restaurants

  • ‪Elvira Natura Lagune Lounge - ‬22 min drive
  • ‪Laguna Azul - ‬16 min walk
  • ‪Jugo De Piña - ‬11 min drive

About this property

Kapok Bacalar – Plant Based Hotel

  • Kapok Bacalar – Plant Based Hotel offers a fantastic location, putting you just steps from Lake Bacalar. Guests can indulge in massages, and Kapok Restaurant serves vegan cuisine.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Spa services
  • Dock
  • Firepit
  • Walkway to water

Accessibility

  • Stair-free path to entrance
  • 9 stairs to reach property

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Kapok Restaurant - This restaurant specializes in vegan cuisine. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Kapok Bacalar
Kapok Bacalar – Plant Based
Kapok Bacalar – Plant Based Hotel Hotel
Kapok Bacalar – Plant Based Hotel Pedro A. Santos
Kapok Bacalar – Plant Based Hotel Hotel Pedro A. Santos

Frequently asked questions

Are pets allowed at Kapok Bacalar – Plant Based Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Kapok Bacalar – Plant Based Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Kapok Bacalar – Plant Based Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Kapok Bacalar – Plant Based Hotel and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Enjoy amenities like spa services and a garden.

Are there restaurants at or near Kapok Bacalar – Plant Based Hotel?

Yes, Kapok Restaurant offers vegan cuisine.

What's the area around Kapok Bacalar – Plant Based Hotel like?

Kapok Bacalar – Plant Based Hotel is located a short 1-minute walk from Lake Bacalar.

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Reviews

Kapok Bacalar – Plant Based Hotel Reviews

7.6

Good

8.2

Cleanliness

8.4

Amenities

8.4

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staff
Crowded
Room
Jungle

Reviews

Verified review

10/10 Exceptional

This hotel has been built with great care & attention. The cabin structures are solid, beautifully enclosed and finished and still somehow they fit in with the environment. The staff were excellent and wow, the chef's vegan meals were superb. The location is quite deep off the main highway which is definitely a positive, as the location is silent apart from the sounds of nature and soft music in the dining area.
Verified review

10/10 Exceptional

This was much more remote than anticipated, but in a lovely way. Off the beaten path and far from the crowds and tourists is this gorgeous wonderland built into the jungle. If you want quiet, unique, and delicious plant based meals this place has it. Our only regrets are not firing up the tezmascal and spending more nights here.
Verified review

10/10 Exceptional

Pros- This place has beautiful rooms and shared spaces on an entirely unique property. It is far away from the crowds in the middle of the jungle on Laguna Bacalar. There was excellent vegan food served up to 3 times per day. The staff were friendly and quick to help set up tours or other wellness activities. They made a special meal for my son who was not feeling well. There are multiple ocean kayaks available to take out on the lagoon. It was an absolutely unforgettable stay. Cons/things to note- It is hard to get into the water at this site. Like much of Laguna Bacalar, it isn't really safe for kids or people with any mobility issues to safely access the water from the shore. Also this place is a 40 minute drive from Bacalar. I don't think you could get here without a rental car. I would highly recommend staying here.
Verified review

2/10 Poor

great concept, disappointing stay

We wanted to find an opportunity to escape the hustle and bustle while we were in Mexico so we opted for Kapok based on its reviews. Unfortunately, I walked away ~50 bites. We noticed substantial amount of orange stain on the bottom of the curtain and bed sheet- the part that’s tucked under while the bed is made. I really wish we googled it right then to realize it’s pest stain. We expected some discomfort while being there, but pests weren’t a part of it. Bites on our body kept popping all over days after we left as though we were still getting fresh bites. We reached out to Kapok to rectify this issue and they insisted at they don’t have bed bugs. They said the stain was caused by termites and our bites are chaquiste mosquito bites. I don’t know of mosquito bites that would continue to pop up days after exposure. And even if the stain were from termites- why would that be okay to offer to guests? Overall extremely disappointed and would caution others to reconsider their booking or at last examine their room once they get there. Don’t go barefoot since it is in the woods and you could get stung by scorpions. Pros: tucked away, friendly staff, quiet Cons: tons of bites (whatever the culprit it should be a no), expensive vegan meals (USD150 for 2 for 1 day), room smelled like sewage, room filled with smoke when kitchen is cooking, scorpion in shower, no AC, shower not private enough for women, rough road - wouldn’t recommend taking a small car
Verified review

2/10 Poor

El lugar es de ensuño sin embargo la reserva fue de hospedaje con desayuno. Y llegando a la propiedad la propiedad, no contaba con agua caliente, se me propuso me cambiaran a una de menor tamaño en camas, lo cual no era viable para mi familia y yo. Ademas de la noticia que ya no funcionaba como restaurante desde hace meses. Y me ofrecian hospedarme con reduccion de 300 en tarifa. Aun que es muy bonito. Esta en medio de la selva. Llegar sin alimentos por saberlos en reserva impidio la estancia. No te dan opciones. Creo que ayudaria mucho anunciaran los servicios que realmente ofrece
Verified review

2/10 Poor

l'etablissement etait fermé...personne pour nous recevoir.Nous avons du trouver une autre chambre a Baccalar
Verified review

10/10 Exceptional

Una experiencia única, en la mitad de la jungla, totalmente natural, con árboles dentro de la habitación. El personal superrrrrr atentos y amigables. El desayuno muy saludable y con ingredientes orgánicos. Mi única anotación es que al ser en la mitad de la jungla y ecologista, pues no hay fumigación y se encuentran todo tipo de insectos dentro de la habitación y en las instalaciones.
Verified review

8/10 Very good

Esta muy bien wl concepto. Dificil acceso
Verified review

10/10 Exceptional

Merveilleux endroit.

L'accès es difficile mais c'est le prix a payer pour arrivé dans cet ecrin de verdure , au beau milieu de la jungle bordée par la lagune .les cabanes faites et décorés avec goût entre authenticité ,modernité et respect de la nature un site hors du temps ou on est tres bien accueilli.
Verified review

10/10 Exceptional

Excelente lugar, en medio de la selva y con una vista impresionante a la laguna. La atención es de primera, Lucas y Lety siempre están al pendiente de cualquier necesidad y atienden de una manera excepcional. Lugar muy tranquilo, exquisito, para relajarse y encontrarse, lleno de naturaleza, misticismo y 3 lindos gatos.
Verified review

6/10 Good

Verified review

10/10 Exceptional