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Motto by Hilton Tulum

4.5 star property
Luxury hotel with 2 outdoor pools, connected to a shopping center, near Hunab Lifestyle Center

Choose dates to view prices

Photo gallery for Motto by Hilton Tulum

Aerial view
Bathroom shower
Reception
2 outdoor pools, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
Motto by Hilton Tulum features a rooftop terrace and puts you just steps from Tulum National Park. You can indulge in deep-tissue massages, body treatments, or mani/pedis, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Pool bar
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY374
CNY641 total
includes taxes & fees
Jul 4 - Jul 5

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

1 bedroom, premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | 1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Flex Room with 1 Queen Wall Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Garden view

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

1 bedroom, premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 30 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

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Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 262 reviews
The price is CNY651
CNY945 total
includes taxes & fees
Jul 7 - Jul 8
Kimpton Aluna Tulum by IHG
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About the neighborhood

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Gran Cenote - 5 min drive - 5.7 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Motto by Hilton Tulum

Motto by Hilton Tulum features a rooftop terrace and puts you just steps from Tulum National Park. You can indulge in deep-tissue massages, body treatments, or mani/pedis, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 5 and younger eat free breakfast

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Vegetarian dining options
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, body treatments, and manicures and pedicures.

Dining

Bistro Coba - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Hunab Rooftop - This poolside rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Alma Verde - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jungle Bar - Onsite bar. Happy hour is offered. Open daily.
Campanella - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 23.20 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 20 to 30 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 55 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum
HELP_OUTLINE

Frequently asked questions

Does Motto by Hilton Tulum offer free cancellation for a full refund?

Yes, Motto by Hilton Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Motto by Hilton Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Motto by Hilton Tulum?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 55 per pet, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Motto by Hilton Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Motto by Hilton Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a fitness center. Motto by Hilton Tulum also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Motto by Hilton Tulum?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Motto by Hilton Tulum like?

Motto by Hilton Tulum is in Zama, a short 1-minute walk from Tulum National Park.

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Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Beach
Rooftops
Bed
Biking
Location
Taxi

What guests liked

  • The pool area was very nice, with great service and tasty snacks available. (9 reviews)
  • The property's gym was well-equipped and a great amenity for guests. (5 reviews)
  • The property is close to many restaurants and offers delicious food options with a great selection of dining choices nearby. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
Alexandra, 4-night trip

10/10 Exceptional

Great place to stay

Amazing stay. Perfectly relaxing which is what we wanted
Jennifer, 8-night trip

10/10 Exceptional

Perfect stay!
Heaven, 3-night trip

10/10 Exceptional

Excelente hotel
RICARDO JOSE, 1-night trip

8/10 Very good

Nice place
Jeremy, 4-night trip

10/10 Exceptional

Great staff, great location
Isabelle, 4-night trip

10/10 Exceptional

Great area amazing staff
Scott Andrew, 5-night trip

10/10 Exceptional

Stay was pleasing
Justin Michael Anthony, 2-night trip

10/10 Exceptional

Staff were amazingly helpful. Property and restaurants were great! Great location to walk through the city! Pools were beautifully looking over the rainforest
Freeda, 6-night trip

8/10 Very good

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
MANUEL DE LA, 1-night trip

10/10 Exceptional

todo excelente
Susana, 1-night trip

10/10 Exceptional

Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Gregory, 7-night trip

10/10 Exceptional

Beautiful and nice hotel 💙
Michael, 3-night trip

8/10 Very good

Clean and gym was nice
Stashan, 2-night trip

10/10 Exceptional

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
Kevin, 4-night trip

10/10 Exceptional

People were helpful and nice.
Mario, 6-night trip

8/10 Very good

The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.

10/10 Exceptional

Everything was great. Except maybe the room bed was against the wall and only queen size
rose, 3-night trip

8/10 Very good

Nice hotel
Julio, 1-night trip

10/10 Exceptional

AMAZING EXPERIENCE

The hotel is amazing and only 20 minutes bike ride from beautiful beach club . The rooftop with the pool is amazing.The staff is welcoming , helped me for everything , even bike renting (which is free).
dario, 3-night trip

4/10 Fair

Very noisy place with music at midnight, food with extreme poor quality
Adham, 1-night trip

10/10 Exceptional

I love the food , the smell of the hotel , the people is just amazing
Jessica, 2-night trip

10/10 Exceptional

Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.
Mai, 2-night trip

10/10 Exceptional

I love this property- every one was super nice and friendly
Jorge, 4-night trip

10/10 Exceptional

Great Hotel
Shawnte Latrice, 4-night trip