In the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a modern oasis. Fuel up at the restaurant or snack bar/deli, stay active with 24-hour gym access, and take advantage of luggage storage for a seamless trip. Helpful staff has left lasting impressions on previous guests.
Hilton Garden Inn Kyoto Shijo Karasuma puts you in a great location, within a 15-minute walk of Shijo Street and Kawaramachi Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Together & Co., which serves breakfast, lunch, and dinner. Also, Nishiki Market and Kyoto Tower are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gojo Station is just 3 minutes by foot.
At a glance
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Hotel size
250 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
49-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Electronic bidet
Shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Together & Co. - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto
Frequently asked questions
Does Hilton Garden Inn Kyoto Shijo Karasuma offer free cancellation for a full refund?
Yes, Hilton Garden Inn Kyoto Shijo Karasuma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Kyoto Shijo Karasuma?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hilton Garden Inn Kyoto Shijo Karasuma?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hilton Garden Inn Kyoto Shijo Karasuma and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Kyoto Shijo Karasuma?
Yes, there's an onsite restaurant, Together & Co..
What's the area around Hilton Garden Inn Kyoto Shijo Karasuma like?
Hilton Garden Inn Kyoto Shijo Karasuma is a short 3-minute walk from Gojo Station and 7 minutes' walk from Shijo Street.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a great value with excellent selection and service. (27 reviews)
The gym was well-equipped and spacious with a variety of equipment and minimal crowds. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Amenities
Taxi
Gyms (public)
Reviews
Verified
10/10 Exceptional
Mar 6, 2026
Great hotel
Convenient location
Great breakfast and wonderful gym
I’d stay again
Staff were very helpful
Marie
Marie, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Very clean hotel, staff was very helpful and nice.
sharlene
sharlene, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Friendly staff, good location, good breakfast
Mohammad
Mohammad, 3-night trip
Verified
8/10 Very good
Jan 29, 2026
Comfortable, clean, kind staff, great mattress and pillows. Convenient location.
Anastasia
Anastasia, 3-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Great room
mahmoud
mahmoud, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
We enjoyed staying at this hotel plus it had a nice location.
Sheryl
Sheryl, 4-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Room was clean , the staff fantastic and breakfast with a very very good selection
Evette
Evette, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Perfect location. Great service and price
alexandre
alexandre, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Amazing stay! The staff were lovely, the room was so clean and cozy, and the location was perfect for exploring the area. We’re already planning to come back soon!
Jesse
Jesse, 4-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Great location transition not too far and shopping on the main strip with food also very convenient.
Shivanie
Shivanie, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Well furnished. Very comfortable stay.
Aaron
Aaron, 4-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Amazing staff and stay
Daisy
Daisy, 4-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Exceptional staff - very pleasant and helpful. Excellent dining service, menu variety, & quality of food. Excellent room service - cleaning & working around our activities
Wayne
Wayne, 5-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Clean and comfy hotel.
Olga
Olga, 4-night trip
Verified
10/10 Exceptional
Apr 14, 2025
Excellent customer service
Great room and perfect location
galit
galit, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Very nice hotel, friendly staff, super clean and organized. We enjoyed our stay it was a very calm place to be after a long flight. They made everything so easy in our vacation
Priscila
Priscila, 4-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Room, staff and location. Top drawer
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2024
We loved our stay! Everyone was so friendly and the modern decor is beautiful!
Christina
Christina, 3-night trip
Verified
10/10 Exceptional
May 31, 2025
Fantastic location. The hotel is clean, well maintained with helpful stuff. I would stay again, if visiting Kyoto.
Jovica
Jovica, 7-night trip
Verified
10/10 Exceptional
Mar 15, 2024
Great hotel! Amazing service, great breakfast and coffees and the rooms were immaculate.
Jack
Jack, 2-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Good location, very clean
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Hilton garden inn Kyoto was super clean and comfortable hotel
Easy commute and connection
Staff were friendly, hotel was sparkly clean
Dhanya
Dhanya, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2024
This hotel has very comfortable beds, large room and great location. Staff were really helpful and hotel was very clean.
Felipe
Felipe, 4-night trip
Verified
10/10 Exceptional
Apr 9, 2024
This hotel is clean and comfortable
Jiaqing
Jiaqing, 4-night trip
Verified
10/10 Exceptional
Oct 21, 2023
Great hotel close to the subway, restaurants, and everything we wanted to do in Kyoto!