By the serene lake, Hacienda Puno offers a tranquil retreat. Enjoy a breakfast buffet at Taypicamana restaurant and explore nearby attractions with the area shuttle's assistance. Guests rave about their stay.
Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive
Puno Station - 7 min walk
Paucarcolla Station - 28 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Mojsa - 2 min walk
Ricos Pan - 1 min walk
Rupha Cafe - 1 min walk
The Positive Bar - 3 min walk
La choza de Oscar - 2 min walk
About this property
Hacienda Puno
Hacienda Puno puts you just a 5-minute drive from Lake Titicaca. For a bite to eat, guests can check out Taypicamana, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
64 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 9:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2005
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Accessible airport shuttle
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Memory foam mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Optional extras
Airport shuttle service is offered for an extra charge of PEN 150 (one-way)
Area shuttle service is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs PEN 150 (one-way)
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Union Pay
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20406464181
Also known as
Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno
Frequently asked questions
Does Hacienda Puno offer free cancellation for a full refund?
Yes, Hacienda Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Puno?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Puno?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hacienda Puno?
Yes, an airport shuttle is available. The charge is PEN 150 one-way.
What are the check-in and check-out times at Hacienda Puno?
Check-in start time: noon; Check-in end time: 5:30 AM. Check-out time is 9:00 AM.
Are there restaurants at or near Hacienda Puno?
Yes, there's an onsite restaurant, Taypicamana.
What's the area around Hacienda Puno like?
Hacienda Puno is in the heart of Puno, a short 7-minute walk from Puno Station and 3 minutes' walk from Puno Plaza de Armas.
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Reviews
Hacienda Puno Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Location
8.2
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was marvellous with lots of options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Dec 12, 2025
Fantastic staff and a great location!
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Dec 17, 2023
Best location
Alla
Verified
8/10 Very good
Apr 17, 2025
Convenient stay in Puno
Perfect location a few blocks from the central square. The rooms are a bit "old" but we appreciated the heating.
Great breakfast at the top floor with view over the Titicaca lake.
Morten
Morten, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Beautiful setting and lovely garden wonderful recharge from endless walks that Arequipa inspires. Short walk from historic center.
Rade
Rade, 2-night trip
Verified
8/10 Very good
Jan 15, 2026
Nothing fancy, but nothing in this town is. Clean, comfortable room. Service was excellent, although very annoying that front desk called us at 9:20 to tell us breakfast was ending at 10, and we were planning to skip it to sleep in! Two-minute walk to main plaza and street with lots of restaurants. Minimal breakfast buffet. No fridge. Would absolutely stay here again.
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
renan
renan, 2-night trip
Verified
10/10 Exceptional
Aug 10, 2024
Lupe and Angelina and the rest of the staff were very nice.
Eduardo
Eduardo, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Incredible Hotel
The staff at this hotel are one of the nicest teams I have ever come across. The daily smiles from them are genuine. They make you feel wanted. The cleanliness is excellent. Breakfast marvellous. Please make this your hotel before any others.
Colin
Colin, 3-night trip
Verified
10/10 Exceptional
May 24, 2024
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff.
All in all, I'll book there next time I'm in Puno for certain...
Zoe
Zoe, 3-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Close to all attractions and shopping
Leonardo
Leonardo, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2023
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.
Alla
Verified
10/10 Exceptional
May 17, 2025
Great hotel. They’re really trying to please.
Jackie
Jackie, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2025
An elegant hotel thats comparable to one in Manhattan, NY, at an affordable price. The interior is just as well maintained and within 7 minutes walk from Puno's bus terminal for those visiting Lake TitiCaca.
John
John, 1-night trip
Verified
8/10 Very good
Mar 31, 2024
Nice Centric Hotel in Puno
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
Sergio
Sergio, 3-night trip
Verified
4/10 Fair
Dec 12, 2024
Central and affordable but had some sewage issues when we stayed there.
christophe
christophe, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Un hotel que te da mucho más de lo que pagas, un servicio excelente…! Muy recomendado
Andrey
Andrey, 1-night trip
Verified
6/10 Good
Apr 28, 2025
Ho apprezzato tanto la gentilezza e la cordialità di Lupe, che ci ha aiutato a trovare la giusta escursione sul lago Titicaca appena prenotata la stanza.
Inoltre il ristorante all'ultimo piano offre una vista su Puno ed il lago davvero suggestiva.
La stanza era un po' fredda, perché non era presente il riscaldamento, ma c'erano le coperte di rinforzo con cui non abbiamo patito il freddo.
Stefano
Stefano, 2-night trip
Verified
8/10 Very good
Jul 24, 2024
Boa surpresa em Puno
Vamos muito bem recebidos nesse hotel, em Puno. Os quartos são grandes e comportam bem uma familia de 4 pessoas. O hotel é bem localizado no centro da cidade, sendo necessário andar algumas quadras até o porto no lago Titicaca
Franklin
Franklin, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2022
Agradável e limpo. Bom café da manhã.
Ambiente agradável e limpo. Café da manhã gostoso. Atendimento atencioso. A localização é muito boa. Tem um pouco de barulho, apesar das janelas anti-ruído. As fotos condizem com o que você vai encontrar.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2021
excelente todo, muy buena atencion, calidad precio muy bueno
zarella
zarella, 2-night trip
Verified
2/10 Poor
Feb 24, 2020
arnaque sur tour 1/2 journée lac Titicaca
L’hotel nous a vendu un tour pour le lac Titicaca. Durant le tour une croisière optionnelle en embarcation traditionnelle était proposé (nous avons décliné l’offre), en punition nous avons dû attendre 1h00 dans le bateau enfermés (sur un tour de 1h45) !!!!!! Un scandale !!! Quand nous l’avons dit à la réception il nous ont dit « you have to pay »... service client 0 !!!nul une arnaque
Caroline
Caroline, 2-night trip
Verified
8/10 Very good
Jan 16, 2020
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Solomon
Solomon, 1-night trip
Verified
8/10 Very good
Sep 24, 2019
Está dentro de lo esperado
El hotel en si está muy bien a 200 mts de la Plaza de Armas. El desayuno muy bien aunque el huevo revuelto es incomible. No tomen sus tours porque son muy caros en otras agencias lo consiguen a mitad de precio.
Tord
Tord, 3-night trip
Verified
8/10 Very good
Jun 16, 2019
Good location, nice staff
Iris wai ping
Iris wai ping, 2-night trip
Verified
8/10 Very good
May 9, 2019
A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.