Pésima experiencia! Lejos de ser un hotel boutique. Demasiado ruido, sin elevador, sin ac en las áreas generales, el menú y room service muy pobre.
No es recomendable irte por recomendaciones pésima opción .
Laura
4 晚家庭旅行
10/10
We loved the Piedra de Agua Hotel!! LOCATION LOCATION!!! Located 1/2 block from Plaza de Armas/Catedral, shopping and great restaurants.
Staff at hotel was awesome, they went beyond to make us feel comfortable, provide us with lots of area details, they even accompany us to the church were we had a wedding. Food was great!!! People cooking and serving us were incredible!!! LOVED EVERYTHING ABOUT IT!!
Carmen
3 晚家庭旅行
10/10
A wonderful historic boutique hotel beautifully situated just a block from the main square. The staff were fantastic and very helpful. We were very comfortable and happy with our stay.
Siobhain
3 晚浪漫旅行
10/10
Lovely stay. Would definitely recommend!
Alyushka
7 晚行程
8/10
Very good experience - nice city hotel with friendly team. You get a nice view of the cathedral from the outside bar. The hotel were very responsive to our restaurant recommendation requests and organised us a private driver for a tour who we loved and was very affordable. The room and bathroom was small but fine if you’re out and about and everything was clean and comfy. Great location!
Lettice
3 晚浪漫旅行
6/10
The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.
Tonia
2 晚家庭旅行
10/10
Great staff, no upgrade, very beautiful hotel in great location
Francois
4 晚浪漫旅行
10/10
The staff was amazing and friendly & the location was perfect!
Paola
3 晚浪漫旅行
10/10
Super friendly, love it
Reynaldo
3 晚行程
10/10
Beautiful property and wonderful staff. Will definitely go back.
Kelly
3 晚浪漫旅行
8/10
Lovely hotel, not terribly attentive staff
convenient location
Gabrielle
4 晚浪漫旅行
6/10
L’hotel è pulito il personale è gentile, ma il wi-fi non funzionava e per me questo è un problema visto che devo rispondere a messaggi ed e-mail di lavoro, la colazione era diversa ogni mattina, un po’ scarsa ma buona, la camera ha una porta che da su di un piccolo balcone che però non ha vetri, quindi o si lascia aperta per vedere il sole o chiusa con la luce accesa, diciamo che la base è buona ma bisogna lavorare per migliorare
Claudio
4 晚行程
8/10
Esperanza
3 晚行程
8/10
Bonito lugar pero no está en las mejores condiciones restaurante mal limpieza y otros servicios mal mucho ruido
ramon ayala
6 晚家庭旅行
10/10
Alejandra
10/10
Teresa
1 晚行程
8/10
Daniel and Hansel were incredible and I truly recommend you get to know them as they will ensure you have all that you need.
Adam
4 晚家庭旅行
10/10
Hotel limpio y bonito, tipico representativo de la región. No llevar maletas oesadas porque no tiene elevador y son dos pisos.
Marycarmen
3 晚家庭旅行
4/10
Leandro
1 晚行程
10/10
Beautiful building in a very good location in central Merida. The staff is fantastic.
Neil
1 晚行程
8/10
Patricia Ivone
2 晚行程
4/10
Nice central patio and rear garden,
bathroom is very small and unsafe,
they provide only 2 bottles of water,
they don't provide coffee for the coffee machine,
burned iron machine,
noisy and light intrusion.
No parking, you pay $160 pesos per night.
Servers are not trained nor supervised.
Room service is good.
Juan
2 晚家庭旅行
8/10
No windows in room, noisy
Teresa
2 晚浪漫旅行
8/10
Hotel situato in pieno centro di Merida. Palazzo non di recente ristrutturazione con quale scelta di design azzeccata. Avrebbe bisogno di un restauro intelligente con un occhio che guardi alla sostenibilità e insonorizzazione. Le camere sulla strada sono molto rumorose. Le camere interne non hanno finestre.
Le cucine dell’hotel non hanno un impianto di filtraggio dell’aria efficiente, potreste avere i fumi della cucina in camera.
Maurizio
1 晚行程
8/10
The hotel location is next to the colonial buildings and plazas. It's a very walkable location. There are wedding receptions in the hotel during the weekend so the noise is loud.