In the heart of Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality offers a haven with helpful staff. With free in-room WiFi and a restaurant, guests can unwind while enjoying dry cleaning/laundry services and tour/ticket assistance for added convenience.
Reviews
7.67.6 out of 10
Good
Popular amenities
Laundry facilities
Parking available
Pet friendly
24/7 front desk
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
On the beach
Restaurant
Breakfast available
Self parking
Room service
Coffee shop/cafe
Business center
Meeting rooms
24-hour front desk
Vending machine
Laundry service
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Elevator
Bathtub or shower
The current price is CNY1,385
CNY1,385
CNY1,662 total
includes taxes & fees
Jun 27 - Jun 28
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 1 Twin Bed, Non Smoking
Standard Room, 1 Twin Bed, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
10 sq m
Sleeps 1
1 Twin Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
10 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 2 Twin Beds, Non Smoking
Standard Room, 2 Twin Beds, Non Smoking
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
13 sq m
Sleeps 2
2 Twin Beds
View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
40 sq m
Sleeps 5
2 King Beds and 1 Twin Bed
View all photos for Standard Room, Non Smoking (Walk-in Shower)
Standard Room, Non Smoking (Walk-in Shower)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
23 sq m
Sleeps 3
3 Twin Beds
View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View
Family Room, Multiple Beds, Non Smoking, Partial Sea View
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
23 sq m
Sea view
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View
Standard Room, 1 King Bed, Non Smoking, Sea View
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
28 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Sea View
Suite, Multiple Beds, Non Smoking, Sea View
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
20 sq m
Sea view
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View
Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View
King Edward's Parade, Eastbourne, England, BN21 4EB
What's nearby
Devonshire Park Theatre - 3 min walk - 0.3 km
Congress Theatre - 3 min walk - 0.3 km
Eastbourne Bandstand - 6 min walk - 0.5 km
Devonshire Park Lawn Tennis Club - 6 min walk - 0.6 km
Eastbourne Pier - 12 min walk - 1.0 km
Getting around
Gatwick Airport (LGW) - 73 min drive
Eastbourne Station - 13 min walk
Hampden Park Station - 14 min drive
Pevensey and Westham Station - 15 min drive
Restaurants
To the Rise Bakery - 10 min walk
Dem Shish - 9 min walk
Bistrot Pierre - 2 min walk
PizzaExpress - 9 min walk
Pomodoro E Mozzarella - 8 min walk
About this property
Best Western Plus Citrus Hotel Eastbourne
Best Western Plus Citrus Hotel Eastbourne puts you just a 5-minute drive from Eastbourne Beach and South Downs National Park. Fellow travelers love the helpful staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 2 per day)
Offsite parking within 328 ft (GBP 2 per day)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee shop
Room service
What to do
On the beach
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
1-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 9 for adults and GBP 5 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 2 per day
Parking is available nearby and costs GBP 2 per day (328 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne
Frequently asked questions
Are pets allowed at Best Western Plus Citrus Hotel Eastbourne?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Citrus Hotel Eastbourne?
Yes. Self parking costs GBP 2 per day.
What are the check-in and check-out times at Best Western Plus Citrus Hotel Eastbourne?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
What is there to do at Best Western Plus Citrus Hotel Eastbourne and nearby?
Recommended spots to visit include Congress Theatre (3-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (4-min walk).
Are there restaurants at or near Best Western Plus Citrus Hotel Eastbourne?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Citrus Hotel Eastbourne like?
Best Western Plus Citrus Hotel Eastbourne is located on the waterfront, a short 3-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach.
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Best Western Plus Citrus Hotel Eastbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bed
Ocean view
Shower
Restaurant
Parking
View
Reviews
10/10 Exceptional
May 12, 2025
Lovely place to stay
It was a very clean and tidy place, the staff were very friendly and obliging
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
Feb 27, 2025
Enjoyed the stay, staff were excellent
Stephen
Stephen, 2-night trip
8/10 Very good
Jun 1, 2025
Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.
Subashini
Subashini, 1-night trip
10/10 Exceptional
Apr 19, 2025
Ideal for a short stay
The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff.
A pool table provided entertainment.
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Jan 11, 2025
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Sue
Sue, 1-night trip
8/10 Very good
Dec 23, 2024
Lovely staff, hotel clean and simple
Alex
Alex, 1-night trip
10/10 Exceptional
Apr 14, 2025
Comfy room in a great location. Games room too!
We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.
Debbie
Debbie, 2-night trip
10/10 Exceptional
Mar 5, 2025
Good views
We have a very big room with great views, king size bed. The breakfast suite is.
David
David, 1-night trip
10/10 Exceptional
Feb 16, 2025
Excellent service
Toni
Toni, 1-night trip
6/10 Good
Apr 21, 2025
Tired public areas
Tired public rooms -slightly scruffy. Bedroom Ok. Bathroom dated.
When we arrived the key system was broken and receptionists had to let you into rooms.
Amanda
Amanda, 1-night trip
10/10 Exceptional
Jan 26, 2025
Very nice !!!
Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Andrzej
Andrzej, 1-night trip
8/10 Very good
Oct 6, 2024
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Philip
Philip, 1-night trip
8/10 Very good
Oct 1, 2024
Nice location great price
Georgina
Georgina, 1-night trip
10/10 Exceptional
Mar 4, 2025
We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Jane
Jane, 3-night trip
10/10 Exceptional
Sep 30, 2024
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stephen
Stephen, 1-night trip
2/10 Poor
Apr 27, 2025
Poor cleanliness
Bathroom toilet had old urine and hair all over it, hand basin dirty. One of the beds had no sheet only duvet on top of yellow stained mattress protector.
Kevin
Kevin, 1-night trip
10/10 Exceptional
Sep 1, 2024
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
John
John, 1-night trip
10/10 Exceptional
May 21, 2024
Comfortable beds, spacious room, very friendly staff, good value for money
Elena
Elena, 1-night trip
8/10 Very good
Sep 26, 2024
The staff was very clear in booking check in and outs
Mike
Mike, 1-night trip
8/10 Very good
Apr 7, 2024
The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Katharine
Katharine, 1-night trip
8/10 Very good
Mar 31, 2024
Lovely stay
Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Michele
Michele, 1-night trip
2/10 Poor
Feb 3, 2025
Fourth world at best
Colin
Colin, 1-night trip
10/10 Exceptional
Sep 25, 2024
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental,
It was Very close to 🌊 Front...was Great to walk 🚶♀️ I'd definitely go back again !!!!
Anna
Anna, 2-night trip
6/10 Good
Jan 19, 2025
It was ok.
It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.
Paul
Paul, 1-night trip
4/10 Fair
Apr 29, 2025
Disappointed
The Citrus is in need of updating especially the bedroom. We had a seaview but could hardly see the sea because of the net curtains which were dirty and the bad condensation. There was no bedside lights, an old bed, very bad plastering and peeling and even a cobweb and spider in the window ! Old bath panel. Old spotlight hanging from the celing. What was good though that it was spacious, a new carpet and a walk in shower. Continental breakfast ok...