In the heart of Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality offers a haven with helpful staff. With free in-room WiFi and a restaurant, guests can unwind while enjoying dry cleaning/laundry services and tour/ticket assistance for added convenience.
King Edwards Parade, Eastbourne, England, BN21 4EB
What's nearby
Eastbourne Beach - 3 min walk - 0.3 km
Congress Theatre - 3 min walk - 0.3 km
Eastbourne Bandstand - 6 min walk - 0.5 km
Devonshire Park Lawn Tennis Club - 6 min walk - 0.6 km
Eastbourne Pier - 12 min walk - 1.0 km
Getting around
Gatwick Airport (LGW) - 78 min drive
Pevensey Bay Station - 10 min drive
Polegate Station - 10 min drive
Eastbourne Station - 13 min walk
Restaurants
Bistrot Pierre - 2 min walk
Garden Restaurant - 3 min walk
Sabaidee Thai Restaurant - 2 min walk
The Bohemian - 2 min walk
Dew Drop Inn - 9 min walk
About this property
Citrus Hotel Eastbourne by Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality puts you just a 5-minute drive from South Downs National Park. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
50 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 2 per day)
Offsite parking within 328 ft (GBP 2 per day)
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee shop
Room service
What to do
On the beach
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
1-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 9 for adults and GBP 5 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 2 per day
Parking is available nearby and costs GBP 2 per day (328 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality
Frequently asked questions
Are pets allowed at Citrus Hotel Eastbourne by Compass Hospitality?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citrus Hotel Eastbourne by Compass Hospitality?
Yes. Self parking costs GBP 2 per day.
What are the check-in and check-out times at Citrus Hotel Eastbourne by Compass Hospitality?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
What is there to do at Citrus Hotel Eastbourne by Compass Hospitality and nearby?
Recommended spots to visit include Congress Theatre (2-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (3-min walk).
Are there restaurants at or near Citrus Hotel Eastbourne by Compass Hospitality?
Yes, there's an onsite restaurant.
What's the area around Citrus Hotel Eastbourne by Compass Hospitality like?
Citrus Hotel Eastbourne by Compass Hospitality is located on the waterfront, a short 2-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach.
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Reviews
Citrus Hotel Eastbourne by Compass Hospitality Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
8.8
Location
8.2
Staff & service
6.8
Eco-friendliness
7.0
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bathroom
Restaurant
Ocean view
Location
View
Parking
Bed
Reviews
10/10 Exceptional
Jun 2, 2025
Très bon accueil , hôtel propre et bon petit déjeuner.
DIDIER
DIDIER, 1-night trip
6/10 Good
May 26, 2025
Stunning location, beautiful beach.
Elena
Elena, 2-night trip
10/10 Exceptional
Jun 11, 2025
Great location, right near the sea. staff were so welcoming
Nikki
Nikki, 1-night trip
10/10 Exceptional
Jun 5, 2025
Staff welcoming. Great location for the beach
Nikki
Nikki, 1-night trip
8/10 Very good
Jun 15, 2025
Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station.
Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.
Nadeem
Nadeem, 2-night trip
10/10 Exceptional
Jun 10, 2025
Great team! Really friendly. hotel rooms are big. highly recommend for business or leisure.
Nikki
Nikki, 1-night trip
10/10 Exceptional
Feb 27, 2025
Enjoyed the stay, staff were excellent
Stephen
Stephen, 2-night trip
10/10 Exceptional
May 12, 2025
Lovely place to stay
It was a very clean and tidy place, the staff were very friendly and obliging
Nicholas
Nicholas, 3-night trip
6/10 Good
Sep 20, 2025
Nice rooms but poor response to problems
Room was nice but got woke at 5.30am on sunday morning by a sort of loud mechanical sound aporoc every 20 srconds. It was too loud to get back to sleep. Had to dress and go to reception as no-one answering phone. The noise was only on our corridor and i met another couple siffering from it. I had to go to reception 3 times before i was taken seriously, and eventually the manager moved me to a new room, where i caught up with a bit of sleep. Sadly i missed half a day of a 2 day weekend as a result. The manager told me to email.him about it, which i did. No reply so emailed again no reply again. Rude!!!
Sandra
Sandra, 3-night trip
10/10 Exceptional
May 23, 2025
The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend
Nikki
Nikki, 1-night trip
8/10 Very good
Jun 1, 2025
Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.
Subashini
Subashini, 1-night trip
6/10 Good
May 20, 2025
Breakfast options poor although lady who done breakfast was fantastic ( always singing)
Hotel in general is needing a good renovation all areas looked tired
Scott
Scott, 3-night trip
8/10 Very good
May 7, 2025
Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Hilary
Hilary, 3-night trip
8/10 Very good
May 23, 2025
property tired, but clean and staff very good. very noisy outside with beer festival and very loud music
david
david, 2-night trip
10/10 Exceptional
Apr 19, 2025
Ideal for a short stay
The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff.
A pool table provided entertainment.
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Jan 11, 2025
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Sue
Sue, 1-night trip
8/10 Very good
Dec 23, 2024
Lovely staff, hotel clean and simple
Alex
Alex, 1-night trip
10/10 Exceptional
Apr 10, 2025
It is refreshing to be greeted by a cheerful helpful receptionist and entertained by an even more cheerful and helpful breakfast person
Many thanks to both of you
Richard
Richard, 1-night trip
10/10 Exceptional
Mar 5, 2025
Good views
We have a very big room with great views, king size bed. The breakfast suite is.
David
David, 1-night trip
6/10 Good
Jun 17, 2025
Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.
Angela
Angela, 1-night trip
10/10 Exceptional
Jan 26, 2025
Very nice !!!
Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Andrzej
Andrzej, 1-night trip
10/10 Exceptional
Apr 14, 2025
Comfy room in a great location. Games room too!
We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.
Debbie
Debbie, 2-night trip
10/10 Exceptional
Feb 16, 2025
Excellent service
Toni
Toni, 1-night trip
4/10 Fair
Jun 20, 2025
Das Hotel ist leider sehr in die Jahre gekommen und hat seine beste Zeit hinter sich. Auch wir hatten in der "Suite" Wasserschäden an Decke und Wänden. Ein Lift der so alt und klein ist, das man beim Betreten Angst bekommt, ob der Tansport überhaupt funktioniert. Personal war nett, aber das Preis-Leistungsverhältnis hat überhaupt nicht gespasst :-)
Gereon
Gereon, 1-night trip
10/10 Exceptional
Apr 6, 2025
This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.