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Sandos Playacar All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Xaman Ha Aviary

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Photo gallery for Sandos Playacar All Inclusive

Aerial view
Water park
Reception
Restaurant
Exterior
Located near Xaman Ha Aviary, Sandos Playacar All Inclusive is a haven for sun-seekers. Enjoy the white sand beach, unwind with a Thai massage at Spa Sandos or soak up the fun at one of 8 outdoor pools and water park access. With shopping on site and free in-room WiFi, this upscale all-inclusive property offers something for everyone.
VIP Access

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 poolside bars
  • 6 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Platinum King Junior Suite Ocean Front

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum King Master Suite

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 42-inch flat-screen TV with satellite channels

Jr Suite Hacienda

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

1 bedroom, free minibar, in-room safe, desk

Hacienda One Bedroom Suite

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Platinum King Junior Suite

Platinum King Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Platinum King Junior Suite

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Select Superior Adults Only

1 bedroom, free minibar, in-room safe, desk

Select Superior Adults Only

7.0 out of 10
Good
(35 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | 1 bedroom, free minibar, in-room safe, desk

Select Ocean Front Adults only

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite Ocean Front

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Riviera Family King Junior Suite

7.8 out of 10
Good
(49 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

1 bedroom, free minibar, in-room safe, desk

Riviera Family Queen Junior

8.2 out of 10
Very good
(90 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Aerial view

Sandos Caracol Nature Resort & Water Park All Inclusive

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6.8 out of 10, 1,444 reviews
Sandos Caracol Nature Resort & Water Park All Inclusive
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About the neighborhood

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 3 min walk - 0.3 km
  • Playacar Golf Club - 18 min walk - 1.5 km
  • Quinta Avenida - 4 min drive - 3.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
  • Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪Rosa Roja - ‬10 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

At Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Playacar Beach. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 819 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 85 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive
HELP_OUTLINE

Frequently asked questions

Is there a pool at Sandos Playacar All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Sandos Playacar All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sandos Playacar All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sandos Playacar All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.

What are the check-in and check-out times at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sandos Playacar All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Sandos Playacar All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Sandos Playacar All Inclusive?

Yes, there are 9 onsite restaurants.

Does Sandos Playacar All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sandos Playacar All Inclusive like?

Sandos Playacar All Inclusive is a short 4-minute walk from Playacar Beach and 10 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.

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Sandos Playacar All Inclusive Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Food
Beach
Room
Service staff
Restaurant
Buffets
Children
Booking
Family friendly
Drinks

Reviews

10/10 Excellent

My family and I love the place , it had nice things to do,good entertainment, and good options for food
Cindy, 3-night trip

8/10 Good

Beautiful location & good service
Ashley, 3-night trip

6/10 Okay

The hotel is nice
Eloy, 4-night trip

10/10 Excellent

great amount of shade at the beach. great buffet.
Sharon, 3-night trip

10/10 Excellent

Beautiful and amazing place!
Alma, 3-night trip

10/10 Excellent

The resort has everything you need. Great family place with something to do for everyone. Nice place to walk through too. Natural wildlife roams freely!
Raul, 5-night trip

6/10 Okay

Food options
Kiem Ba, 5-night trip

8/10 Good

Property, food and amenities were good, service could have been better.
Reinaldo, 4-night trip

6/10 Okay

We stay here for 5 nights, the hotel is locate near ocean so easy to access, room is okay not clean as I expected, restaurant is hard to get reservation most time we only able to eat at buffet,
Tim, 5-night trip

8/10 Good

Excellent property and nice staff. Food is average
Barron, 3-night trip

8/10 Good

Nice
Joven P, 3-night trip

4/10 Poor

Hotel is outdated. The train to take you around was only one and you wait long time to move around.
Luca, 5-night trip

10/10 Excellent

Awesome family hotel with a great beach
Angelo Marco, 7-night trip

2/10 Terrible

Mold everywhere, dirty, old
Ricardo, 4-night trip

8/10 Good

While property is on older side, its kept clean. The down side is the patio door was bolted shut. Still like it overall.
ramdai, 3-night trip

8/10 Good

We had an amazing time at Sandos Playacar. Despite the amount of sargassum that time, we still managed to have a great time. The food is one of the best, the grounds are beautiful, the beach - one of a kind. We definitely would come back again.
Nadejda, 9-night trip

10/10 Excellent

It was ok
Abraham, 4-night trip

8/10 Good

Nice experience
Paul, 5-night trip

8/10 Good

.
Ingrid Vanessa, 5-night trip

2/10 Terrible

Don’t recommend.
Rosalva, 3-night trip

4/10 Poor

Only the buffet was good . The restaurants that you needed to make reservation were terrible and definitely not worth it. The transport was a rip off because the butler will say one price and by the time you enter the taxi they were adding you another 100 pesos extra . In the final days of the stay was NO HOT WATER and no PRESSURE / we had to shower in cold water
Roxana, 5-night trip

4/10 Poor

No hot water in a week, drainage problems in public restrooms, bad building maintenance... a shame..
Gustavo Sebastian, 6-night trip

10/10 Excellent

Great property very big so have your walking shoes awesome beach access and allot of activity without leaving. Food best to have a reservation but there is allot of variety and would not say it was bad at all! We will travel to sandos again
ryon, 3-night trip

10/10 Excellent

The staff was excellent and did everything possible to make our stay enjoyable.
Marcie, 7-night trip

10/10 Excellent

Amazing place to relax and have a great time.
Kimberly, 4-night trip