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Hotel Del Portal, Puebla

3.5 star property
Hotel with restaurant, near Zócalo de Puebla

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Photo gallery for Hotel Del Portal, Puebla

Front of property - evening/night
Lunch and dinner served, Mexican cuisine
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Standard With View | 1 bedroom, premium bedding, in-room safe, desk
Collection O Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Premium bedding
The current price is CNY262
CNY312 total
includes taxes & fees
Sep 8 - Sep 9

Room options

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 40 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • La Porfiriana
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Café & Tocino - ‬1 min walk

About this property

Hotel Del Portal, Puebla

Collection O Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (MXN 120 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1700
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Fees & policies

Parking

  • Parking is available nearby and costs MXN 120 per night (656 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Hotel del Portal
Hotel del Portal Puebla

Frequently asked questions

Are pets allowed at Collection O Hotel Del Portal, Puebla?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Collection O Hotel Del Portal, Puebla?

You can check in starting at 3:00 PM. Check-out time is noon.

Are there restaurants at or near Collection O Hotel Del Portal, Puebla?

Yes, LA NOGADA offers Mexican cuisine.

What's the area around Collection O Hotel Del Portal, Puebla like?

Collection O Hotel Del Portal, Puebla is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Hotel Del Portal, Puebla Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Ambience
Shopping center
Service staff
Shower
Restaurant
Lobby

Reviews

10/10 Excellent

Great location
Karina, 2-night trip

10/10 Excellent

I have stayed at this hotel previous and it is economical for the location
Ubaldo, 1-night trip

10/10 Excellent

This is a great hotel in a good location. The staff were friendly and helpful. It was clean and tidy
4-night trip

10/10 Excellent

Will definitely be back
Ernesto, 4-night trip

8/10 Good

it was a very convenient location to Central
James, 5-night trip

10/10 Excellent

Right on the hart off Puebla you can walk everywhere from A lot off places to visit nearby
Omar, 1-night trip

10/10 Excellent

The customer service was great, i stayed here in the past and it was great that's i choosed it again cause customer service has always been great
Gabriela, 4-night trip

10/10 Excellent

Ecelente
Jaime, 2-night trip

10/10 Excellent

The family room was pretty great for my family and I. The staff was super helpful. It was a great stay. The building itself is old and very nicely kept. What could've made it better was an a/c but we had a fan in the room, it doubles as white noise to sleep 😴 🙂
Alma, 1-night trip

8/10 Good

Nice place, a little old and low ceilings Is noisy due to location but gets quieter after 1am
Dan, 1-night trip

8/10 Good

Great location. But the place definitely shows its age, and wear and tear. Staff couldn’t seem to care less.
Yong Nicholas, 3-night trip

2/10 Terrible

Stay away from this place. They did not return my passport.
Diana, 1-night trip

10/10 Excellent

.
Irela, 6-night trip

10/10 Excellent

Every thing its very good
Ángel, 1-night trip

10/10 Excellent

Very well
Jose, 1-night trip

4/10 Poor

Two nights there was no hot water. The rooms without view are very small and have no ventilation. The housekeeping staff were very friendly, but not the front desk staff.
Alejandro, 4-night trip

10/10 Excellent

😍
Alondra, 1-night trip

8/10 Good

Good
Rafael, 1-night trip

8/10 Good

Good
Rafael, 1-night trip

8/10 Good

Love it!
Erika, 1-night trip

10/10 Excellent

The property is less than a half block walk from what most everybody goes there to see, the zocalo and the cathedral. With that half block walk, you get a very nich hotel room at half the cost of other hotels directly in front of the zocalo. Most of the hotels in this area are old hotels. This hotel is not exception. Given that, I enjoy staying in a historic area and a historic hotel. Even though old, it still has been updated with modern day conviences.
Douglas, 2-night trip

8/10 Good

Location/Price
Gustavo, 1-night trip

10/10 Excellent

.
mascraft, 1-night trip

6/10 Okay

Unfortunately the room we had was poorly ventilated. There was a fan that did not help. There was a small window that opened to a closed, roofed courtyard. The ceiling was low in the room and kept the heat close. We slept poorly. The location was excellent If I could be assured of a better room I might stay again. The room definitely needed upgrades, ventilation especially.
Dr.Victor, 4-night trip

10/10 Excellent

😀
Viktoria, 2-night trip