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Collection O Hotel Del Portal, Puebla

3.5 star property
Hotel with restaurant, near Zócalo de Puebla

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Photo gallery for Collection O Hotel Del Portal, Puebla

Front of property - evening/night
Standard With View | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Lunch and dinner served, Mexican cuisine
Collection O Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 40 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Café & Tocino - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Collection O Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (MXN 120 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1700
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Fees & policies

Parking

  • Parking is available nearby and costs MXN 120 per night (656 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Frequently asked questions

Are pets allowed at Collection O Hotel Del Portal, Puebla?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Collection O Hotel Del Portal, Puebla?

You can check in starting at 3:00 PM. Check-out time is noon.

Are there restaurants at or near Collection O Hotel Del Portal, Puebla?

Yes, LA NOGADA offers Mexican cuisine.

What's the area around Collection O Hotel Del Portal, Puebla like?

Collection O Hotel Del Portal, Puebla is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Collection O Hotel Del Portal, Puebla Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Ambience
Lobby
Service staff
Restaurant
Shower
Shopping center

Reviews

10/10 Exceptional

This is a great hotel in a good location. The staff were friendly and helpful. It was clean and tidy
4-night trip

10/10 Exceptional

Right on the hart off Puebla you can walk everywhere from A lot off places to visit nearby
Omar, 1-night trip

10/10 Exceptional

The customer service was great, i stayed here in the past and it was great that's i choosed it again cause customer service has always been great
Gabriela, 4-night trip

10/10 Exceptional

Very good location
Rafael, 1-night trip

10/10 Exceptional

I love this place is amazingthanks to all the staff very friendly 💕
Alma, 3-night trip

10/10 Exceptional

Ecelente
Jaime, 2-night trip

8/10 Very good

It was close to the places I wanted to visit in the Historic Centre
Margarita, 1-night trip

6/10 Good

Nice &clean the only thing no AC
Patricio, 5-night trip

8/10 Very good

Great location. But the place definitely shows its age, and wear and tear. Staff couldn’t seem to care less.
Yong Nicholas, 3-night trip

10/10 Exceptional

Every thing its very good
Ángel, 1-night trip

10/10 Exceptional

i love the area is really good
Gloria, 2-night trip

8/10 Very good

Love it!
Erika, 1-night trip

8/10 Very good

Location/Price
Gustavo, 1-night trip

8/10 Very good

Good
Rafael, 1-night trip

8/10 Very good

Good
Rafael, 1-night trip

10/10 Exceptional

The property is less than a half block walk from what most everybody goes there to see, the zocalo and the cathedral. With that half block walk, you get a very nich hotel room at half the cost of other hotels directly in front of the zocalo. Most of the hotels in this area are old hotels. This hotel is not exception. Given that, I enjoy staying in a historic area and a historic hotel. Even though old, it still has been updated with modern day conviences.
Douglas, 2-night trip

10/10 Exceptional

Guests should have a slipper for moving around in the room, tiles are very cold. Otherwise it is a pleasant stay.
Rovin, 3-night trip

10/10 Exceptional

😀
Viktoria, 2-night trip

8/10 Very good

It’s beautiful hotel with excellent staff service, but I didn’t like the smell of the sink in the bathroom.
Juana, 2-night trip

10/10 Exceptional

Good
Olga Lidia, 1-night trip

10/10 Exceptional

:)
GUZMÁN HERNÁNDEZ, 1-night trip

10/10 Exceptional

They let me check in a few hours ealy...so 5 stars
gabriel, 2-night trip

8/10 Very good

Unfortunately there was notable differences between the advertising done by Expedia and the equipment available in the room. The staff made sure after offering an other room that we have a mini frigo and a safe.
Yves, 4-night trip

8/10 Very good

Tuve un problema la primera noche, las fotografias nada que ver con el cuarto que me dieron,no servía la caja fuerte, no había agua caliente en el baño, no pudieron resolverlo y el personal nada empático con la situación. cuando me puse seria finalmente lo resolvieron cambiando a un cuarto con agua, mejor ubicado y mejor espacio y lo agradezco. Finalmente resolvieron y tuvimos una buena experiencia, esta muy bien ubicado, el estacionamiento lo cobran aparte, pero son rapidos en traer y llevar el coche. el ama de llaves amable y hace bien su trabajo
flora, 3-night trip

10/10 Exceptional

Todo estaba cerca de la úbicacion del hotel
JULIO CESAR, 7-night trip