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Hotel Del Portal, Puebla

3.5 star property
Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Hotel Del Portal, Puebla offers a fantastic location, putting you just steps from Zócalo de Puebla. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Premium bedding
The current price is CNY407
CNY484 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, soundproofing

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds, Balcony

7.6 out of 10
Good
(10 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

Shower, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior

Premium bedding, in-room safe, desk, soundproofing

Superior

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard

Premium bedding, in-room safe, desk, soundproofing

Standard

8.8 out of 10
Excellent
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

Superior Double Room, Balcony

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is CNY234
CNY278 total
includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • El Parian Market - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Mi Viejo Pueblito - ‬1 min walk

About this property

Hotel Del Portal, Puebla

Hotel Del Portal, Puebla offers a fantastic location, putting you just steps from Zócalo de Puebla. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (MXN 150 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1700
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Fees & policies

Parking

  • Parking is available nearby and costs MXN 150 per night (656 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Hotel del Portal
Hotel del Portal Puebla

Frequently asked questions

Are pets allowed at Hotel Del Portal, Puebla?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Hotel Del Portal, Puebla?

You can check in starting at 3:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel Del Portal, Puebla?

Yes, LA NOGADA offers Mexican cuisine.

What's the area around Hotel Del Portal, Puebla like?

Hotel Del Portal, Puebla is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Del Portal, Puebla Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Location
Ambience
Lobby
Restaurant
Service staff
Shopping center
Shower

Reviews

Verified

10/10 Exceptional

Is the perfect location to main historical buildings and nightlife
Vikki, 1-night trip
Verified

10/10 Exceptional

Location It's great
Marvin, 1-night trip
Verified

10/10 Exceptional

Staff was friendly, room was clean and surprisingly quiet for being next to downtown and having a restaurant downstairs. The bed was comfy.
Axel, 1-night trip
Verified

10/10 Exceptional

Staff very nice and friendly
Eraclio, 1-night trip
Verified

8/10 Very good

Room was clean and staff friendly. Complementary bottled water too! Great location at the corner of the zocalo.
RODNEY, 4-night trip
Verified

10/10 Exceptional

Great location
2-night trip
Verified

8/10 Very good

It was a great service to drop off car and they valet parked it.
Pieter, 1-night trip
Verified

10/10 Exceptional

I have stayed at this hotel previous and it is economical for the location
Ubaldo, 1-night trip
Verified

8/10 Very good

it was a very convenient location to Central
James, 5-night trip
Verified

10/10 Exceptional

This is a great hotel in a good location. The staff were friendly and helpful. It was clean and tidy
4-night trip
Verified

8/10 Very good

Friendly staff, comfortable bed, but noisy with events in the Zócalo. Housekeeping was inconsistent (one day they would leave water and soaps while other days they did not)
Stella, 3-night trip
Verified

10/10 Exceptional

The family room was pretty great for my family and I. The staff was super helpful. It was a great stay. The building itself is old and very nicely kept. What could've made it better was an a/c but we had a fan in the room, it doubles as white noise to sleep 😴 🙂
Alma, 1-night trip
Verified

8/10 Very good

Nice place, a little old and low ceilings Is noisy due to location but gets quieter after 1am
Dan, 1-night trip
Verified

6/10 Good

Nice &clean the only thing no AC
Patricio, 5-night trip
Verified

6/10 Good

Not worth the stay

The place has no parking & there will be additional fee for it. $120 mx pesos. The rooms are small. Beds with concrete base. No ice on premises. No a/c. Towels and sheets are tearing apart. Good deal on hotels.com but you cannot upgrade snd and if you want to extend your stay you will have to check out ( leave the room with all your belongings) and wait for another room to be assigned. Good things: good location, luggage storage free of charge, elevator and bell service are nice.
Silvia, 1-night trip
Verified

6/10 Good

Due to the celebration of Dia De Los Muertos the streets were closed/ blocked and access to the hotel and valet was impossible! The traffic was a nightmare! We drove around 3 times, before I ended up walking to ask a police officer, what we could do about our car and get to the hotel. We ended up walking about a block to the hotel and the valet came to pick up our car. I feel that anyone that has a car or is going to use the parking should be notified in advance of the inconvenience during the holidays and you still get charged daily. The middle age man in the lobby during the DAY HAD NO PERSONALITY. The hotel location is perfect for anyone without a car.
Mary, 3-night trip
Verified

6/10 Good

Unfortunately the room we had was poorly ventilated. There was a fan that did not help. There was a small window that opened to a closed, roofed courtyard. The ceiling was low in the room and kept the heat close. We slept poorly. The location was excellent If I could be assured of a better room I might stay again. The room definitely needed upgrades, ventilation especially.
Dr.Victor, 4-night trip
Verified

10/10 Exceptional

Staff were friendly and super helpful.
Angie, 7-night trip
Verified

10/10 Exceptional

Wonderful staff and pitch perfect location
Benjamin, 2-night trip
Verified

8/10 Very good

Great hotel
Olga, 2-night trip
Verified

10/10 Exceptional

Place was good close to everything
Oscar, 1-night trip
Verified

10/10 Exceptional

Todo excelente!!
Santiago, 1-night trip
Verified

8/10 Very good

It´s a Nice Hotel in the downtown very nice place
Javier, 1-night trip
Verified

2/10 Poor

Very old place, cracks on the wall, old towels Very very dirty poor running water very bad experience never again
Ignacio, 1-night trip
Verified

6/10 Good

Room wasn’t great on the street but very loud
Wendy, 1-night trip