Hotel ARENA am Zoo offers a great location, putting you within just a 10-minute walk of Frankfurt Zoo and European Central Bank. Also, Alte Oper and Frankfurt Cathedral are just a 5-minute drive away. Public transportation is just a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.
Hotel ARENA am Zoo offers a great location, putting you within just a 10-minute walk of Frankfurt Zoo and European Central Bank. Also, Alte Oper and Frankfurt Cathedral are just a 5-minute drive away. Public transportation is just a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße Tram Stop is 2 minutes.
At a glance
DONE
Hotel size
46 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (EUR 15 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
Services
Multilingual staff
Virtual front desk
Facilities
Built in 2017
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Parking
Self parking costs EUR 15 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Also known as
Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt
Frequently asked questions
Does Hotel ARENA am Zoo offer free cancellation for a full refund?
Yes, Hotel ARENA am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ARENA am Zoo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel ARENA am Zoo?
Yes. Self parking costs EUR 15 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel ARENA am Zoo?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel ARENA am Zoo and nearby?
Recommended spots to visit include Frankfurt Zoo (3-min walk) and European Central Bank (7-min walk), along with Frankfurt Cathedral (14-min walk) and MyZeil (0.8 mi).
What's the area around Hotel ARENA am Zoo like?
Hotel ARENA am Zoo is in Ostend, a short 2-minute walk from Zoo U-Bahn and 16 minutes' walk from Römerberg.
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Reviews
Hotel ARENA am Zoo Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.4
Location
7.6
Staff & service
7.8
Property conditions & facilities
Popular mentions
Room
Breakfast
Lobby
Service staff
Reviews
Verified
6/10 Good
Dec 22, 2024
Cleanliness could be better, however very well located
Fabian
Verified
8/10 Very good
Mar 26, 2024
the room was modern, clean and quiet. very small but functional.
marcus
marcus, 3-night trip
Verified
6/10 Good
Sep 4, 2023
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
Walid
Verified
8/10 Very good
Sep 20, 2024
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Santiago
Santiago, 6-night trip
Verified
8/10 Very good
Jul 25, 2025
Good location and worth for money.
Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Andy
Andy, 5-night trip
Verified
8/10 Very good
Jan 24, 2026
Clean rooms
Jesper
Jesper, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2023
Quiet hotel close to the tram. The staff is friendly and accommodating.
Kenneth
Kenneth, 1-night trip
Verified
6/10 Good
Jul 6, 2025
It's perfect if you're just passing through, there's no air conditioning
omar efren betancourt
omar efren betancourt, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2025
👍
Sirak
Sirak, 2-night trip
Verified
8/10 Very good
May 13, 2024
Nice
Dordije
Dordije, 1-night trip
Verified
6/10 Good
Oct 13, 2025
.
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Very good
HUSSEIN SALMAN
HUSSEIN SALMAN, 2-night trip
Verified
6/10 Good
Aug 14, 2025
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking.
Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Barry
Barry, 1-night trip
Verified
8/10 Very good
Jun 11, 2023
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Verified traveler
20-night trip
Verified
6/10 Good
Aug 6, 2023
Average
Baboucarr
Baboucarr, 4-night trip
Verified
8/10 Very good
Sep 13, 2024
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Austin
Austin, 6-night trip
Verified
2/10 Poor
Dec 27, 2024
-
Vanesa
Vanesa, 1-night trip
Verified
8/10 Very good
Apr 26, 2024
Nothing
Mazen
Mazen, 2-night trip
Verified
8/10 Very good
Jul 27, 2022
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Farhad
Farhad, 1-night trip
Verified
2/10 Poor
Dec 31, 2023
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Verified traveler
4-night trip
Verified
6/10 Good
Apr 17, 2023
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Robert
Robert, 2-night trip
Verified
8/10 Very good
Mar 13, 2023
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds.
Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible.
Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on).
There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Tobias
Tobias, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
ΟΛΑ ΗΤΑΝ ΚΑΛΑ
fotios
fotios, 3-night trip
Verified
10/10 Exceptional
Jan 22, 2026
tren ile geldim park yeri önemli değildi
Yalçin
Yalçin, 3-night trip
Verified
6/10 Good
Nov 20, 2025
Check inn Automat und TiefGarage etwas kompliziert. Preislich bei mir günstig, sauber war es auch... leider kein Fernsehprogramm zu empfangen...