Tucked away near Grand City Hall, Grand Mercure Medan Angkasa is a luxurious haven with an outdoor pool, children's pool, and a serene garden. Unwind at the spa or enjoy Indonesian cuisine at one of two on-site restaurants; take advantage of yoga classes and dry cleaning/laundry services for added convenience.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Fitness center
Children's pool
Pool bar
24-hour room service
Coffee shop/cafe
Meeting rooms
Airport shuttle
Feel at home (6)
Free cribs/infant beds
Children's pool
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
The current price is CNY274
CNY274
CNY331 total
includes taxes & fees
May 23 - May 24
Why we love this property
Work meets relaxation
Tackle projects in the business center, then recharge with spa services. This hotel offers meeting rooms, 24-hour room service, and a poolside bar.
Flavorful dining options
The hotel offers 2 restaurants with Indonesian and Chinese cuisine, a cafe, and a bar. A 24-hour spot and buffet breakfast include vegetarian and vegan options.
Spa escape paradise
A full-service spa offers in-room massages while a sauna, hot tub, and steam room await. Yoga classes and a fitness room complement the peaceful garden.
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235
What's nearby
DeliPark Mall Medan - 14 min walk - 1.2 km
Grand City Hall - 17 min walk - 1.5 km
Medan Mall - 17 min walk - 1.5 km
Tjong A Fie's Mansion - 5 min drive - 1.6 km
Sun Plaza - 7 min drive - 2.3 km
Getting around
Medan (KNO-Kuala Namu Intl.) - 45 min drive
Medan Station - 14 min walk
Pulu Brayan Station - 19 min drive
Bandara Kualanamu Station - 24 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Crystal Jade Restaurant - 1 min walk
Dae Bak Korean BBQ Restaurant - 5 min walk
Kantin Sena 88 - 3 min walk
Executive Lounge Grand Angkasa Int'l Hotel - 1 min walk
Orchid Restaurant - 1 min walk
About this property
Grand Mercure Medan Angkasa
Grand Mercure Medan Angkasa puts you just a 5-minute drive from Vihara Borobudur and Sun Plaza. Guests can be pampered with massages at the spa, and Orchid Restaurant, one of 2 restaurants, serves Indonesian cuisine. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.
At a glance
DONE
Hotel size
266 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Traveling with children
Children's pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Wheelchairs available on site
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Fireplace
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Edelweiss. Services include massages. The spa is open daily.
Dining
Orchid Restaurant - This restaurant specializes in Indonesian cuisine.
Kisah Kafe - This restaurant specializes in Indonesian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 178000 for adults and IDR 178000 for children
Airport shuttle service is offered for an extra charge of IDR 1000000 per vehicle (one-way, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 400000.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 8120103990071
Also known as
Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan
Frequently asked questions
Does Grand Mercure Medan Angkasa offer free cancellation for a full refund?
Yes, Grand Mercure Medan Angkasa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Medan Angkasa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Medan Angkasa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Mercure Medan Angkasa?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Mercure Medan Angkasa?
Yes, an airport shuttle is available. The charge is IDR 1000000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Medan Angkasa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Grand Mercure Medan Angkasa and nearby?
Grand Mercure Medan Angkasa has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Grand Mercure Medan Angkasa?
Yes, there are 2 onsite restaurants, featuring Indonesian cuisine.
What's the area around Grand Mercure Medan Angkasa like?
Grand Mercure Medan Angkasa is a short 16-minute walk from Medan Mall and 16 minutes' walk from Grand City Hall.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a good variety and separate options for vegetarians and vegans. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Service staff
Room
Reviews
Verified
10/10 Exceptional
Jan 1, 2026
Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.
Setiawan
Setiawan, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.
Setiawan
Setiawan, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Great hotel.
My second time staying here. Good value, wonderful service.
John
John, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Staff were very courteous and always smiling. Clean rooms.
However the gym needs maintenance and was rather run down. Needs attention.
Doris
Doris, 5-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Friendly staff and nice room ❤️
Hudson
Hudson, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Efficient and friendly service. Great value for the price, and good central location.
John
John, 3-night trip
Verified
10/10 Exceptional
May 21, 2025
Very good
Very comfortable, room is renewed, and I really enjoyed staying there
Yuen Teh
Yuen Teh, 2-night trip
Verified
8/10 Very good
Feb 25, 2024
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Leonard
Leonard, 8-night trip
Verified
8/10 Very good
Dec 30, 2024
First stay after 6 yrs.
Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
william
william, 7-night trip
Verified
10/10 Exceptional
Sep 17, 2023
The deluxe room was wonderful. It was large and had a very comfortable king bed.
Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet.
Check in and out were very smooth.
johanna
johanna, 1-night trip
Verified
8/10 Very good
Sep 9, 2024
Overall, the stay was good. Reception staff were great, breakfast service was lacking.
This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 27, 2023
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up.
I loved the lounge and coffee shop in the ground floor with live piano music.
johanna
johanna, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.
Jari-Pekka
Jari-Pekka, 1-night trip
Verified
8/10 Very good
Oct 6, 2024
Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night.
The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
IRENE
IRENE, 3-night trip
Verified
8/10 Very good
Mar 4, 2025
Little problems.
The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.
Tom
Tom, 3-night trip
Verified
8/10 Very good
Jul 5, 2025
Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅
Peter
Peter, 4-night trip
Verified
6/10 Good
Apr 20, 2026
Old hotel that needs maintenance. The plus is we have big room but the bathroom, TV are old. The room has a little bit of humid smell. The wall is thin we could hear the kids running around the hallway and the road noise. The receptionist was nice and accomodating.
Linawati
Linawati, 2-night trip
Verified
8/10 Very good
Oct 14, 2023
Inexpensive price, good accommodation
MyungChul
MyungChul, 5-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!
Aqiludeen Nurul Aqilah
Aqiludeen Nurul Aqilah, 2-night trip
Verified
8/10 Very good
Jul 28, 2023
Everything went smooth hotel is great breakfast awesome
Santo
Santo, 2-night trip
Verified
10/10 Exceptional
May 19, 2024
We really enjoyed everything at this hotel. Was truly amazing.
The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.
Kadjairi Rudy
Kadjairi Rudy, 2-night trip
Verified
8/10 Very good
Dec 13, 2024
Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.