Pleased with the staff, genuinely friendly, helpful, respectful and courteous. The hotel could use some upgrades and repairs. But it was generally clean and comfortable. The area was convenient and worked well for our stay. Our disappointment was in the pool, which in my opinion, needed a good shock treatment to clear the water. It was cloudy, with a green tint and we chose not to use it. The hot tub, which is one of the main reasons I chose this hotel, was not in working order and there was no notice of this when we booked.