The owner/manager is the absolute worst type of person to be in his position. Hangs up on customers and refuses to take phone calls. He will not help solve issues or even attempt to have a conversation about issues. Absolutely the worst hotel i have ever come across in my life!!! Choice hotel brand should be ashamed to be associated with this gentleman!!
Alison
1 晚行程
2/10
Lilia
2 晚商务旅行
2/10
Disgusting. Stains on bed, cracks on wall, stained everything. Breakfast was gross and old. Only good thing was the staff as they were friendly. Avoid if you can.
Brian
1 晚家庭旅行
8/10
Sean
1 晚行程
4/10
I do not recommend this hotel, poor services, there where no iron, nor the table where to iron cloth. I had to ask at the front door before the get me an iron, with no table, so I ironed my clothes on the bed. There were bugs in the room.
Reine
2 晚家庭旅行
4/10
Staff barely speaks English and had to call some
One to figure out my reservation. Breakfast area and food was sub par. Other freinds staying this weekend had leaky toilet and a bed sunken in the middle and stained towels. I’ve stayed here for 5 years and it only gets worse every stay. I’m booked for next weekend and it’s my last time here……
James
3 晚行程
10/10
Son and I came to town for an event downtown. Room was nice and staff was ver friendly! I would recommend this hotel to anyone visiting or staying Des Moines.
William
1 晚家庭旅行
4/10
Tyler
1 晚家庭旅行
2/10
They had bed bugs and I was bitten twice beforei realizedwhat was happeningto my arm. They moved me to another room but i did not sleep at all after that. Literally stayed up until the sun rose for 2 nights straight. I was soo paranoid.
Walter
2 晚行程
10/10
sierra
1 晚行程
6/10
Shannon
1 晚家庭旅行
4/10
Nicholas
4 晚商务旅行
8/10
Stay very good. Would recommend. Stay is very good for the price
Nathan
4 晚行程
2/10
Television didn't work, called front desk and guy came to room and couldn't get it to work either said he'd send maintenance huy up, 2 hours later still no maintenance so called front desk again. Finally after almost 4 hours went to a different hotel, it'd be nicevto get a refund or a free night sometime but doubt that happens
Walter
1 晚行程
6/10
Pool was out of order and the elevator was out of order.
Bob
5 晚商务旅行
2/10
Hotel smelled of drugs, rooms are disgusting, bathtub has burn marks, towels were stained red
Lori
2 晚家庭旅行
10/10
David
1 晚行程
2/10
There was mold in various places in our room. Our room smelled of feces when we walked in. The lock on our door was broken, the breakfast was limited options and what they did have, while it was supposed to be warm, was cold.
James
1 晚家庭旅行
8/10
Limited breakfast - Pool was down
Needs updated
Connie
1 晚商务旅行
2/10
Were do i start. Reviews must be fake run down Hot water in lobby cold. Room coffee machine broke. Little bugs in shower. Yuck never again Never again at econo lodge. Cleanliness is effort stuff working is a choice. And breakfast didnt look good
KENYON
1 晚商务旅行
6/10
Jennifer
1 晚行程
4/10
Didn’t have a great experience here. A lot of homeless people outside around the hotel in the parking lot. Hotel room walls were very thin and could hear conversations in the rooms next door and in the hallway. The rooms were very small and didn’t feel super clean. We experienced someone running in the halls back and forth yelling in the middle of the night.
Hailey
2 晚浪漫旅行
2/10
The non smoking room smelled like smoke. I asked them to come smell upon check in. They said it was noted, and then was not refunded deposit due to them claiming the room was smoked in, even after I disputed it and reminded them of the note.
Tanner
2 晚行程
2/10
Very dirty, Smelled, bedding was dirty and bugs in the rooms.