Ice machines all broken or empty, pool closed /dirty hot tub drained. New staff on a busy Friday evening during check in times delayed getting to our room.
Laurenn
2 晚家庭旅行
6/10
Gabriela
3 晚行程
10/10
Willie
3 晚行程
2/10
Richard
1 晚行程
10/10
LaToya
1 晚行程
10/10
Joshua
1 晚行程
8/10
Lynnette
1 晚行程
10/10
Jason
1 晚家庭旅行
4/10
This property is poorly maintained. The carpet is extrmelly dirty, the furniture is weared and has a few damages, the mini-fridge rubber seal wasn't fit (I had to fix it).
After our first night the maid removed all towels and didn't provide new ones, I had to ask for it in the front desk.
Andre
2 晚家庭旅行
10/10
Jose Alberto
1 晚行程
8/10
Convenient location to Houston Hobby airport. I called for a shuttle, after waiting an hour, I called back, they forgot to send the shuttle, got there quickly that time. The guy (evening shift) was friendly and apologized. No dining options within walking distance. For an airport location, it was pretty quiet. I would stay there again. Clean and felt safe as a woman traveling alone.
Phyllis
1 晚行程
10/10
Property was close to the airport. The hotel was safe and clean. Staff was very kind.
Judy
1 晚浪漫旅行
10/10
It was very convenient for us from the airport
Sonica
1 晚行程
6/10
The room was dirty. Carpet wasn’t clean, food left in microwave from previous guest, bathroom floor dirty. The room had a sticky smell.
真实旅客
2 晚家庭旅行
6/10
James
1 晚行程
2/10
Veronica
3 晚行程
4/10
During the beginning hours of breakfast they ran out of butter & syrup for Waffles.
One of the employees was behind the counter in her rob & head scarf.
A roach fell down when i opened ny refrigerator door.
Veronica
2/10
The food was horrible. There wasn't enough food. No syrup No butter No creamer. The room had bugs. The smell of the hotel room was horrible. The cleaning staff was very nice and pleasant. I would not recommend this hotel to anyone. The pool area also was in a disaray, the chairs and tables were strewn all over the place.
Raenette
3 晚家庭旅行
8/10
Nice
Stanley
1 晚行程
10/10
Very friendly staff
Samuel
1 晚行程
8/10
Andree'
1 晚行程
6/10
The grounds and entry were clean. The staff were helpful. The room smelled of smoke but was clean. There are no towel holders making it difficult for them to dry. The TV worked for two days and two days it did not. Not enough lightening and one lamp was not working. There is a place in the fence where it’s missing boards and making it easy for criminals to enter. The coffee was cold at 7-8 am and was not tasty. The van service was prompt and helpful. I thought it was high price for ok quality.
Catherine D
4 晚结伴旅行
6/10
The room smelt musty. Our tub/shower was chipped with hair from the previous guests still in it. Didn’t find any hair in the bed until after we had been there awhile hidden under the pillows. The floor in our 2nd story room had dips in it and the front door would not seal when shut. We requested an extra blanket and pillows of which all they had was the blanket. The pillows were 18” square so it’s more of a couch pillow than something to sleep on. The phone just squelched with what sounded like feedback when we tried to call the front desk. The breakfast was average minus the waffles they were good. Needless to say the 2nd reservation we had for the following week was cancelled and rebooked elsewhere.