Our experience here was horrible. After booking a king room, we got there and were given the key to a room with two queens. When we opened the door to the queen room, we were greeted with unmade beds, full trash cans, and no idea if someone was actually in the room. We closed the door and went back to the front desk. The gentleman on duty went to check it out after we told him what had happened. He came back and told us he’d upgrade us to a king room, the room I had actually booked, and gave us two different room keys so we could pick which room we wanted. First room, first thing we saw was a roach just hanging out on the bed. Second room lights were on and after we looked, roaches under bed. Pretty sure we spotted bed bugs also. We went back to the front desk, told him we were leaving and wanted a refund. He was pleasant enough and helped us through that process. Strange thing was, he didn’t even seemed surprised at what we told him. Pictures on line were very deceptive. Would never book a room here again.