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Aparthotel

Grand Mercure Allegra Hervey Bay

4.5 star property
Beach aparthotel in Hervey Bay with outdoor pool and 24-hour fitness

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Situated on the bay, Grand Mercure Allegra Hervey Bay is a great choice for a stay in Hervey Bay. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. A sauna and a steam room are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Gym
  • Kitchen
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • 24 smoke-free apartments
  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Conference space
  • Meeting room
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • 2 bedrooms
  • Kitchen
  • Second bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service

Why we love this property

Luxury coastal escape
The luxury aparthotel offers a serene garden sanctuary on the bay. Guests marvel at the scenic water views that create an idyllic coastal escape.
Sleep in luxury
This luxury aparthotel offers guestrooms with minibars, perfect for those who appreciate upscale comforts. A sophisticated home away from home.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 200 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 bedroom Rooftop Spa Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 140 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Queen / Double Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Pool View Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

Rooftop Ocean View Executive Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Oaks Hervey Bay Resort and Spa
  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
9.2 out of 10, Wonderful, 1,766 reviews
The price is CNY1,156
CNY1,156 total
includes taxes & fees
Nov 23 - Nov 24
Oaks Hervey Bay Resort and Spa
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About the neighborhood

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655

What's nearby

  • Esplanade - 1 min walk - 0.1 km
  • Shelly Beach - 2 min walk - 0.2 km
  • Urangan Pier - 4 min drive - 2.7 km
  • Urangan Central Shopping Centre - 4 min drive - 2.3 km
  • Hervey Bay Botanic Garden - 4 min drive - 3.1 km

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Schnitzel & Ribs - ‬3 min drive
  • ‪Torquay Hotel - ‬16 min walk
  • ‪Seaside Cafe & Restaurant - ‬3 min walk
  • ‪Spotted Goat - ‬5 min walk

About this property

Grand Mercure Allegra Hervey Bay

Situated on the bay, Grand Mercure Allegra Hervey Bay is a great choice for a stay in Hervey Bay. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. A sauna and a steam room are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers love the helpful staff.

At a glance

DONE

Property size

    • 24 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
    • The check-in location differs from the property location; go to: [70 Cypress St]
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • 40-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (215 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Banquet hall

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Parasailing nearby
  • Boat tours nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Water skiing nearby
  • Ecotours nearby
  • Kayaking nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 24 rooms
  • 1 building
  • Built in 2007

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.4 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

Does Grand Mercure Allegra Hervey Bay offer free cancellation for a full refund?

Yes, Grand Mercure Allegra Hervey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Allegra Hervey Bay?

Yes, there's an outdoor pool.

Are pets allowed at Grand Mercure Allegra Hervey Bay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Allegra Hervey Bay?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Allegra Hervey Bay?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Grand Mercure Allegra Hervey Bay and nearby?

Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and a sauna. Grand Mercure Allegra Hervey Bay also has a garden.

Does Grand Mercure Allegra Hervey Bay have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Grand Mercure Allegra Hervey Bay like?

Grand Mercure Allegra Hervey Bay is in Torquay, a short 8-minute drive from Hervey Bay, QLD (HVB) and 18 minutes' walk from Shelly Beach.

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Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Apartment
Location
Service staff
Beach
Room
Restaurant
View
Lobby

What guests liked

  • The pool was consistently described as amazing, enormous, fabulous, huge, heated, and beautiful, with many guests enjoying it. (16 reviews)
  • The property is located right across the street from the beach with great views and easy access. (7 reviews)
  • The courtyard spa was excellent and a great added bonus to the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic hotel
Daniel, 2-night trip

10/10 Exceptional

Great hotel apartment with lots of amenities. Family friendly would definitely come again
Chad, 5-night trip

10/10 Exceptional

clean spacious room. excellent pool
Richard, 2-night trip

10/10 Exceptional

Friendly Team, Clean, location,
Mishka, 3-night trip

10/10 Exceptional

Stylish and clean

Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
Lyndee, 2-night trip

10/10 Exceptional

Easy access and parking, spacious and clean room. Friendly staff at reception.
Scott, 2-night trip

10/10 Exceptional

Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Kristian, 5-night trip

10/10 Exceptional

Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Christine, 3-night trip

8/10 Very good

Friendly staff and well presented and maintained rooms.
Phillip, 2-night trip

10/10 Exceptional

Thanks for a great stay
Emma, 5-night trip

10/10 Exceptional

Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Eva, 7-night trip

10/10 Exceptional

Great place to stay in Hervey Bay

Allegra.... a great place to stay in Hervey Bay. The pool area is fabulous, the unit was well layed out and comfortable.
3-night trip

10/10 Exceptional

Heated pool is great. Upkeep on the property is also really good.
6-night trip

6/10 Good

Apartment we were staying in need a makeover in every respect. Kitchen utensils a mix of leftovers.
Harald, 9-night trip

10/10 Exceptional

Very comfortable, modern and spacious apartment with a great heated pool

10/10 Exceptional

Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Gerry, 3-night trip

10/10 Exceptional

We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Sarah, 2-night trip

10/10 Exceptional

Modern, well-appointed apartment in good location

Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Theresa, 3-night trip

10/10 Exceptional

Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Daniel, 2-night trip

10/10 Exceptional

We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
Whitney J, 2-night trip

4/10 Fair

Never again

Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
P, 4-night trip

10/10 Exceptional

Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Lisa, 4-night trip

6/10 Good

This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
Katie, 2-night trip

10/10 Exceptional

The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
Michael, 3-night trip

10/10 Exceptional

Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Cyrus, 3-night trip