Are pets allowed at Plaza Athenee Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Plaza Athenee Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Plaza Athenee Hotel?

Yes, an airport shuttle is available. The charge is KWD 10.000 per room one-way.

What are the check-in and check-out times at Plaza Athenee Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Plaza Athenee Hotel and nearby?

Plaza Athenee Hotel has access to a nearby health club.

Are there restaurants at or near Plaza Athenee Hotel?

Yes, there are 2 onsite restaurants.

What's the area around Plaza Athenee Hotel like?

Plaza Athenee Hotel is a short 10-minute walk from Aqua Park and 12 minutes' walk from Kuwait Towers.

Plaza Athenee Hotel, Kuwait City: Hotel Reviews, Rooms & Prices

2/10 Poor

Mar 9, 2015

Stay somewhere else

The hotel refused to provide airport transfer in both cases I requested it, and the gym is under "reconstruction" (i.e. not available). Rooms are dirty and poorly maintained. Safety was a concern, as well: the deadbolt lock didn't work and I even came back to the room once to find my door open, as (presumably) the cleaning staff did not close it properly. Not a great location, but it could be worse.

6/10 Good

Jan 13, 2020

No frills, basically a bed and a shower.

This is a no frills hotel. I am not sure if it was a language issue or a cultural issue, but none of my requests were met. I asked for a wake up call. It never came. I asked for a taxi to be called, I ended up having to catch one on my own on the street. The hotel is a few blocks from an ATM and super market. Places to eat are a bit further away. Once I was shown how the television worked, it operated fine.

Dennis, 4-night trip

4/10 Fair

Dec 30, 2019

Bed sheets were not really white and not so clean than I expect. Carpet on the floor is not a good idea. Bathroom not very clean and it was water coming from the upper floor.

3-night trip

6/10 Good

Nov 3, 2019

The bathroom facilities were not in the best working order.

2-night trip

2/10 Poor

Aug 4, 2019

الحجز المفروض يكون ل٤ افراد وعطانا غرفة حق نفرين وقال الغلط من الموقع مو منه والحجز المفروض معاه فطور وجحدنا وقال لازم تدع فلوس زيادة حق الفطور

1-night trip

8/10 Very good

Jul 5, 2019

Friendly and responsive staff

Staff were nice and professional. For a budget hotel, this is a good pick.

1-night trip

6/10 Good

Sep 22, 2018

Jag checkade in måndag kl 14, och checkade ut lördag kl 22. Under min vistelse blev inte mitt rum städat. Jag fick bära ut sopor själv och köpa eget toapapper när det tog slut.

5-night trip

2/10 Poor

Aug 18, 2018

تجربة سيئة جداً لن تتكرر التعامل سيء والواقع أسوء

تجربة سيئة جداً لن تتكرر التعامل سيء والصور والمواصفات غير صحيحة وغير مطابقة الموظفون بدل من إمتصاص غضب العميل من سوء الخدمة يضيفون لها سوء التعامل الجاكوزي لايعمل في كل الفندق بحجة الإزعاج والشكاوى!!!!!! وهذا العذرة أول مرة نسمع به في أي فندق بالعالم ليس كل الصور واقعية وبناء على كلام الموظف لابد من ذكر أن المرفق يعمل من يعوض ماتم دفعه والصدمة الحاصلة!!!!!! الأثاث والدورات (كرمتم) تحتاج لصيانة الإفطار منوع نوعاً هذا الشيء الوحيد المقبول

ASEEL, 1-night trip

2/10 Poor

Aug 13, 2018

Band front desk customer service, Rude manager

1-night trip

2/10 Poor

Mar 23, 2018

سئ

خدمات سيئة والغرف صغيره جدا وكذلك دورات المياه والاثاث قديم

6/10 Good

Oct 2, 2017

Hotel is good for one night need modernising

gary, 1-night trip

4/10 Fair

May 12, 2017

Bad service

overall I stay for 1 night. it was a horrible hotel. They cheting us as I was already reserve for a suite for 3 persons and I surprised that is 2 beds only avilable in the room!! the pictures avialable in the web site is much differ in reality. The resturant has limited choises for breakfast and it bad food.

2/10 Poor

Apr 16, 2017

Male male

Posizione differente da quella indicata su Expedia, scarsa pulizia, aria condizionata davvero rumorosa, impossibile dormire. Pulizia deprecabile

8/10 Very good

Nov 19, 2016

فندق جيد ولكن السعر اغلى من الخدمات المتوفرة

جيد الى جيد جدا من حيث النظافة والترتيب وكذلك وجبة الافطار وموقع الفندق في منطقة ليست مزدحمة وهذا أمر ايجابي ولكن تنقصه بعض الخدمات

2/10 Poor

Sep 18, 2015

Hotel In residential Area

The Stay was terrible at this place. First it was written as Free Airport Shuttle. No shuttle provided. The rooms are very small and the Washroom is so small that a large person cannot fit.Two out of three days the Internet was not working. Two out of three days the Television was not working. The tap in the washroom was continuously leaking and they do not repair. Third Day the Air conditioning stopped working. After complaining they checked and changed the room. There there was no electricity for most part of the night. The Power DB for three rooms was in another room where a couple was staying. Later in the morning, almost for four hours, no body attended even to the calls that there was no power. Got checked out and cannot give me a Final Bill. They want to deduct the Expedia Commission and give me the final bill which I did not accept. How can I take a bill for less than what I paid? And no free shuttle to Airport also. They want to charge for that. There is no meaning in mentioning Free Airport Shuttle if it was not there. Totally disgusted with both Expedia and also the Hotel Stay.

2/10 Poor

Aug 9, 2015

Unacceptable smell hotel

Too much smell, very rustic, bad service. I don't like to recommend this hotel. Pictures and actual things are totally deferent.

4/10 Fair

Jun 30, 2015

Poor service and cleaniness

TV not working. It took 5 days to fix. When I arrive, still the soap used by previous passengers was there, with hair! Internet not working. Four days latter, they gave me a GSM modem, but I had to pay for it! In summary... bad experience!

2/10 Poor

Jun 17, 2015

Saudi Arabia

I have been staying in this hotel and I raised so many concerns and dissatisfaction from the hotel with no respect to rectifying them. Several phone calls were made to Hotel.com sharing my concerns to 3 gentelmens with no corrective actions. I raised my concerns on the followings: 1) I have been cheated in the quality of the hotel and its service provided ( wi fi, 2 rooms connected doors or at least in same floor ( in mycase one room in 2 and 7 floors) 2) I have been wasted numbers of international calls trying to rectify the issue with no respect in clearing and respecting the customers 3) hotel dealing at reception was very poor 4) breakfasts quality and servers are very bad 5) I wonder how this hotel is been classified with 4 stars as stated during the reservation time by hotel.com representative and the same for the customer satisfaction rating was claimed to be 5 out 5 while in reality and when checked the web site it was rated very poor with very low rating To me if I don't see any corrective actions against the employee who didn't respect the customer, this is the last time I will be dealing with your company.

4/10 Fair

Apr 26, 2015

Worst Experiance

On my arrival, there was no AC in the room, no toilet paper, no towels. The bathroom was still dirty from the previous person that stayed there with hair all over the floor. the bathroom basin was leaking, the stinja pipe was leaking and when you take a shower, the water rises up till it runs out of the shower and entire floor is wet. I slipt in the bathroom due to this. the room was very dirty and the exposed electrical cables was a hazard. the internet was more off than what it was on. When they clean the room, i dont get new toilet paper and they only give 1 towel. After they cleaned the room, you cant see much difference. Overall..... i would not recommend this place to anyone ever. WORST hotel experiance ever.

10/10 Exceptional

Apr 3, 2015

Best hotel fir the money on Kuwait

Staff helpful and generous breakfast. Free resfreshment always. Very exceptional hospitality.

4/10 Fair

Mar 23, 2015

لاتحرص عليه ان لقبت غيره

الفندق فيه ريحة خايسه مره

4/10 Fair

Jan 29, 2015

يوجد افضل منه

استمتعت بزيارتي للكويت ولكن الفندف ردي في نظافه الجناح والغرف ولا انصح به ايجابياته انه قريب من الاسواق

2/10 Poor

Jan 21, 2015

For your own sake - find another hotel

I regret to say that this hotel is far below acceptable standard. Selection and presentation of the breakfast was very bad. Room and bathroom was run down and straight forward dirty. Common areas appeared dirty and smelly. Guys in the reception were ok, - but nothing more. I have over the years stayed in several hotels in Kuwait city and one should not always expect to much, - but this hotel is by far the worst.

6/10 Good

Sep 20, 2011

I beleive thae the TV requirs to be replaced with LEDor LC what is there is old model no matching the rate of four stars hotel.

8/10 Very good

Jun 10, 2009

Value for money

This is not a fancy hotel and is starting to show some age. On the plus side, the staff were friendly and helpful. The free Airport pick-up and drop-off, breakfast buffet and internet connection in the room are big positives that makes the hotel "value for money." The location is quite close to the business district. I think it is a good choice for a short business trip to Kuwait.

Plaza Athenee Hotel

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