I enjoyed my stay from check in through departure. Staff was very friendly and helpful and the setting was beautiful. 10 out of 10 across the board
Dorothy
Dorothy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Christee
Christee,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Amazing, friendly staff and service.
Colin
Colin,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Beautiful property. We have been there three times and will definitely be returning for a fourth time!!
Sarah
Sarah,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Lucy
Lucy,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 4 日
Nice place
Andrew Mark
Andrew Mark,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
This was mine and my husband’s first time here and it was a great trip. The service from every single staff member was spectacular. It felt very safe. We drank top shelf liquor free of charge. The beach was beautiful and we never had an issue getting a cabana. The pools were nice but not really our vibe, as those were where the party animals were. I’m only 40, but preferred the quiet beach area over the party pool. There were also drink servers on the beach as well as close by bars. The food was mostly really good, but a lot of small portions. We got a basic room and it was plenty spacious. The resort itself was really beautiful. There were all kinds of animals casually roaming around. It is a big place but we had no issues with the amount of walking. Plus, it was big enough where it never felt crowded. Overall, I would highly recommend this place.
Sarah
Sarah,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
From the moment we arrived, the experience at this resort exceeded all expectations. The staff were warm, welcoming, and attentive, making us feel like valued guests every step of the way. The property itself is beautiful and immaculately maintained grounds. They have activities all day long for guest.
Ahmad
Ahmad,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Maybe we were if season but they should have
Karri
Karri,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Best resort I have ever been to!
Michael Sean
Michael Sean,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
We absolutely enjoyed out vacation here. All of the staff were absolutely lovely and accomodating, the property and food were fabulous, and the experience was wonderful. Would absolutely stay here again!!
Brent
Brent,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Favorite AI! Best service, spotless, every employee is happy to serve you . Great entertainment by the pool and in the evening. Our 2nd visit, and we will be back!
Robert
Robert,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Clean. Quiet. Good food options. Staff are great
Christopher
Christopher,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Charity
Charity,8 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Beautiful resort - just wasn’t the best fit?
The resort had a wonderful charm and definitely feels “older” (I.e not the MODERN vibe) than some of the other resorts I’ve stayed at but we were looking for a resort that felt like we were in the Caribbean which drew us to Valentín. The property is well maintained and definitely gave us Spanish home in the jungle vibes which we loved. The staff were amazing/helpful and the lobby smells incredible. The reason for my rating is because for us personally, the food and drinks were just ok (for the price we paid we would’ve hoped for better), and the resort seemed to draw an older crowd. Nothing wrong with that of course but we felt somewhat out of place being in our mid 30s. The resort is also not nearby anywhere to walk offsite so essentially for activities you either have to enjoy what they offer at the resort or venture out via a 30 min taxi ride.
Lauren
Lauren,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Excellent property everyone friendly n great atmosphere
Paula
Paula,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The best staff- from checking to housekeeping to entertainment. They are all so pleasant and welcoming.
Rachel
Rachel,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
From checking in to checking out, everything at Valentin Imperial mayas was great. The grounds are kept impeccably clean, the staff is friendly and professional and the all of the restaurants we visited were great. Our concierge, Mauricio, was very helpful thoughout our stay. Guadalupe did a wonderful job in our room. Franscisco, Milcia, Omar and Alan were some of the servers who made our stay so enjoyable. We will definitely be returning.
WILLIAM
WILLIAM,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Ted
Ted,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Amazing trip! Such a beautiful property. Top notch service and food. Can’t wait to return again
Kimberly A
Kimberly A,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Beautiful resort that is built into the natural environment. Great place to go if you enjoy seeing wildlife. The pool was fun and the restaurants were all excellent.
William Oscar
William Oscar,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
The grounds are beautiful. My only minor issue was the shower in the Emerald Suites. The floor was very slippery when wet. Other than that, everything was excellent!