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Hotel Puerta de Bilbao

4.0 star property
Barakaldo hotel with restaurant and pool bar

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Near Vizcaya Bridge, Hotel Puerta de Bilbao offers a tranquil retreat with a poolside bar and sun loungers. Dip into the seasonal outdoor pool or explore the nearby Plaza Moyua while staying connected with in-room WiFi. The garden, coffee shop/cafe and bar provide plenty of opportunities to unwind.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is CNY473
CNY521 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Tasty dining options
The hotel's restaurant, cafe, and bar cater to diverse culinary cravings. A delicious buffet breakfast kicks off each memorable day.
Poolside pleasure
A seasonal outdoor pool and a children's pool provide aquatic fun at this hotel. Relax under umbrellas on loungers and enjoy refreshments at the poolside bar.
Sleep sanctuary
Premium bedding and down comforters promise restful nights. Blackout drapes ensure perfect darkness. Minibars offer convenient refreshments.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite (Family Junior Suite)

In-room dining

Family Suite (Family Junior Suite)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Twin Room with Parking

View from room

Deluxe Twin Room with Parking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room

Premium bedding, down comforters, minibar, in-room safe

Triple Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Executive Suite

View from room

Executive Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite (Family Junior Suite 2+2)

In-room dining

Family Suite (Family Junior Suite 2+2)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room (Deluxe Queen)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Deluxe Queen)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Bilbao by IHG
Derio
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,002 reviews
The price is CNY782
CNY860 total
includes taxes & fees
May 31 - Jun 1
Holiday Inn Express Bilbao by IHG
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About the neighborhood

Map
Rio Castanos 2, Barakaldo, Vizcaya, 48903

What's nearby

  • Parque Canino Zuazo - Zuazo Txakurgunea - 3 min walk - 0.3 km
  • Bilbao Exhibition Centre - 11 min walk - 1.0 km
  • Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 11 min walk - 1.0 km
  • Estadio Nuevo Lasesarre - 3 min drive - 2.2 km
  • Estuary of Bilbao - 3 min drive - 2.1 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Bilbao Zorrotza Station - 4 min drive
  • Barakaldo Lutxana Station - 28 min walk
  • Barakaldo Station - 28 min walk
  • Ansio Station - 15 min walk
  • Barakaldo Metro Station - 18 min walk
  • Bagatza Station - 22 min walk

Restaurants

  • ‪Foodoo - ‬15 min walk
  • ‪Doyuno - ‬3 min walk
  • ‪Bar Antonio - ‬7 min walk
  • ‪Mega Park Cafe - ‬7 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Puerta de Bilbao

  • At Hotel Puerta de Bilbao, you'll be within a 10-minute drive of Plaza Moyua and San Mames Stadium. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A poolside bar, a children's pool, and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 203 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 17 per day)
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children's pool
  • Pool gate
  • Stair gate

What to do

  • Discount at nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43

Room amenities

Be entertained

  • 48-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs EUR 17 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:30 PM
  • The seasonal pool is open from June 21 to September 22

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number No HBI01189

Also known as

Bilbao Exhibition Center

Novotel Bilbao

Hotel Puerta Bilbao Barakaldo

Novotel Bilbao Exhibition Center Barakaldo

Novotel Bilbao Exhibition Center Hotel

Novotel Bilbao Exhibition Center Hotel Barakaldo

Novotel Exhibition

Barakaldo Novotel

Novotel Barakaldo

Novotel Bilbao Exhibition Hotel Barakaldo

Hotel Puerta Bilbao

Puerta Bilbao Barakaldo

Puerta Bilbao

Hotel Puerta de Bilbao Hotel

Hotel Puerta de Bilbao Barakaldo

Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Does Hotel Puerta de Bilbao offer free cancellation for a full refund?

Yes, Hotel Puerta de Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta de Bilbao?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:30 AM to 8:30 PM.

Are pets allowed at Hotel Puerta de Bilbao?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerta de Bilbao?

Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Puerta de Bilbao?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Puerta de Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (10-min drive) is nearby.

What is there to do at Hotel Puerta de Bilbao and nearby?

Hotel Puerta de Bilbao has a seasonal outdoor pool and a garden.

Are there restaurants at or near Hotel Puerta de Bilbao?

Yes, there's an onsite restaurant.

What's the area around Hotel Puerta de Bilbao like?

Hotel Puerta de Bilbao is located a short 12-minute walk from Bilbao Exhibition Centre.

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Reviews

Hotel Puerta de Bilbao Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was really good and varied with excellent meal and menu options. (3 reviews)
  • The pool was a highlight for some guests, described as nice, great, and excellent. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Bathroom
Service staff
Breakfast
Room
Location
Parking
Bed
Coffee

Reviews

Verified

10/10 Exceptional

The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Gerard, 1-night trip
Verified

10/10 Exceptional

Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Julia, 1-night trip
Verified

10/10 Exceptional

Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Garreth, 1-night trip
Verified

10/10 Exceptional

Very friendly staff. Rooms were very clean and comfortable
Yen, 1-night trip
Verified

8/10 Very good

Very comfortable stay.

Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner) Near a shopping center, and 20 min walk to the metro, next to a convention centre.
1-night trip
Verified

10/10 Exceptional

Value for money

Impressed by the quality of the hotel. Good beds, nice breakfast, spacious toom....for a very reasonable price.
Joost, 2-night trip
Verified

10/10 Exceptional

We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Christina, 6-night trip
Verified

10/10 Exceptional

Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
1-night trip
Verified

10/10 Exceptional

Short stay on the outskirts of Bilbao

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Helen, 2-night trip
Verified

6/10 Good

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Nathan, 4-night trip
Verified

4/10 Fair

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Jeremy, 3-night trip
Verified

10/10 Exceptional

Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging.
Nicola, 1-night trip
Verified

10/10 Exceptional

Great location.
Álvaro, 2-night trip
Verified

10/10 Exceptional

Property is great. The area not so much.
Nasser, 1-night trip
Verified

10/10 Exceptional

Perfect
CEDRIC, 4-night trip
Verified

10/10 Exceptional

Very good value for money

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
4-night trip
Verified

10/10 Exceptional

Excellent all around.
Tomiko, 3-night trip
Verified

10/10 Exceptional

the property is
ANNELIS, 7-night trip
Verified

8/10 Very good

Clean hotel next to the exhibition centre and convenient for a trip to Bilbao on the metro and easy drive to ferry port. Downside was the size of the pool area for the number of rooms.
Hilary, 2-night trip
Verified

10/10 Exceptional

Exemplary

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Sean, 1-night trip
Verified

8/10 Very good

Not enough shampoo , coffee, and cups in the room. The rest was fine 👍
Hector, 3-night trip
Verified

4/10 Fair

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
Emanuela, 3-night trip
Verified

8/10 Very good

Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth. What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
Marina, 2-night trip
Verified

4/10 Fair

awful - not like on the pictures at all

I was there on a conference - the hotel is not like a 4 star hotel. 2 little bottles of water on the first day only - empty minibar. The bar is closed in the evening, the pool and terrace are closed. the breakfast with a disgusting coffee. It is incredibly loud - it is like sleeping on the motorway. I would never stay there again.
Emilie, 4-night trip
Verified

10/10 Exceptional

Hôtel et chambre très propre petit déjeuner bien personnel très aimable
Eugénio, 1-night trip