Was sent into a room that had someone else was already staying in. Received a new room without a king bed and air conditioning didn't work. Arguments in hallways at night, very loud. Front desk was very apologetic and kind.
Alexandrea
Alexandrea,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 2 日
This is not like staying at home; see ads.
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Amazing is the new service
Awesome room. Amazing environment and stunning service. The finest place to be.
Albert
Albert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Davinder
Davinder,7 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Not clean
We came in late. We walked in the first room, and it smelt so bad. It was like cat’s pee. Hubby found a roach in the bathroom. We walked out to ask for another room. The second room was a little better with no bad smell. Then we found hairs on the bedsheets. We left at 7am.
Chi
Chi,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
COCKROACHES
Absolutely DISGUSTED first room we were given had toe nails all over the floor, i went down and talked to someone they put us in another room that had dog hair everywhere, And then my child and i woke up at about 12am with what i thought was bedbugs crawling all over us. I woke my daughter up and went down to the office and had the lady come up with me. She informed me they were BABY COCKROACHES! She offered us a room downstairs i declined and we had to leave and go find another room.
Lexis
Lexis,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Review
Floor was sticky and smelled nasty
Jacinda
Jacinda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Clean no frills room. It would have been nicer with the customary plastic cups and ice bucket, but we made do. The beds are firm but comfortable. Definitely will be back on our next stay.
Matthew
Matthew,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 30 日
Muffins in plastic wrap are NOT a breakfast. Further, none were available on our first morning of our stay, per the person at the front desk, "the days quota had been consumed" when we looked for the "Free Breakfast"...
Gary Lee
Gary Lee,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 29 日
They overbook my room with 2 beds and we're willing to give me a room with 1 bed, but did not have any roll away beds, cots, chair that could fold out
Terry
Terry,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 29 日
Our room was filthy. Blood spots on mirror and mattress. Sticky shots on floor and walls and cupboards. We checked in, took a look around and left. Trying to get a refund. Booked a different hotel DO NOT STAY HERE
Juliann
Juliann,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 29 日
Everything was great except my room had a horrible smoke smell fro. Previous smokers.