Had a really good stay at this hotel. It does require some maintenance but overall we were happy
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
Frosty
Frosty,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Pictures are
Elevator was out of service, card key wouldn't work on exterior door, my room door once you got in would not shut unless you are in the room, ants were in the window and on the curtains, vent doors weren't covering the jetted tub, hair was in the bathtub thats inside the bathroom.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Not worth the stay
The elevator was out of order. The ice machines were out of order. The bathroom in the pool area was out of order. Part of the ceiling was falling down in the pool area. The security doors were never locked except the one into our room. The shower in our room didnt work properly. The mattress was extremely hard. The staff was very friendly and helpful but it does not make up for the fact that this hotel was not worth the price we paid to stay there and will never stay there again.
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
For the price we paid: The elevator wasn't working and we were on the 3 rd floor. The side door wouldn't open with a key to get in near our stairwell. The rooms were clean but tile in the bathroom was loose and mold in the cocking of the bathroom. The stairwells were dusty and dirty carpets.
Jennie
Jennie,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
Crappy hotel
Horrible experience, elevator was out water damage everywhere. Didn’t get the room i ordered online. They down graded me never ever staying again!
Isaac
Isaac,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Valerie
Valerie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Needing time to renovate----.
They are trying to renovate, but slowly, it seems. The bed was comfortable and clean, but the bathroom really needed to be re-caulked. The elevator didn't work on the morning that we left. We were glad we were on the 2nd floor.
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Joshua
Joshua,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Blagovest
Blagovest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Erika
Erika,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
I had reserved a speciality suite with a king bed and downgraded to a jr. suite with queen beds.
Robert
Robert,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
Friendly staff, good breakfast choices, rooms needed cleaning, pool area needs repair and fans.
Warren
Warren,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 19 日
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
Sixto
Sixto,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 13 日
Aimee
Aimee,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 9 日
This property was worse than the one in Sherman, it was disgusting, like the room hadn’t been cleaned stuff was broken, they were rude, had a connecting room and they person that stayed in the room next to my family banged on our door yelling at me. I told the manger and she stated she couldn’t do anything about any of it. I have pictures.
Angel
Angel,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 8 日
Poor front desk customer service
Hotel.com advertises suite with 2queen beds and 1 double sofa bed a room that sleeps 7.
This hotel DOES NOT! Have double sofa bed in a room. It is a TWIN SOFA BED. It sleeps 5
There was no manager on duty at the time of my arrival. I had to speak to front desk manager over the phone. She was pleasant and apologized all they could offer was a roller away bed be brought in or charge me for another room if available. The 2 front desk reps that were there; 1 tried her best to be pleasant and helpful the other was rude and combative talked over me even while on phone with manager. The next morning At check out I asked for my receipt, the manager made herself known to me. She Apologized gave me $45 credit to my credit card says my reservation was through Expedia as I showed her I used hotels.com. She apologized for the 2 front clerks behavior from the night and stated that other issues going on that night lead to their poor customer service that had nothing to do with my situation. I let her know that was unfortunate and I thanked her for the credit and her time.
Erica
Erica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Er construction in one area but did not interfere with my stay. Staff very professional. Hard workers.
Rosa
Rosa,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
Pool area disgusting, elevator not working
Curtis
Curtis,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 14 日
Donna
Donna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 14 日
Joel
Joel,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 12 日
In my decades of staying at Holiday Inn Expresses this was easily my worst experience. The lock on the outside door next to my room was broken so no security on hotel access. The ceiling was peeling next to the beer. The shower floor had a crack in it and I had to stand on the edges not to fall in.