Customer service was amazing both morning and evening attendance very friendly and helpful beds were a little hard for my liking, but overall great experience great hotel
Chad
Chad,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 24 日
Beware Hotels.com
I don’t really pin this on the hotel as much as I do on Hotel.com. But, hands down the worst booking experience. The hotel was in remodel mode which was never mentioned so it didn’t look clean or neat and was a mess. On top of that, no fitness center, no pool. We essentially booked a room (2x) and it wasn’t even that great of a room as there was damage all over; needed new updates, etc. None of this was mentioned in our booking. The crazy thing is they charge the same price for an experience that is about 1/2 of what it normally is with construction.
Dallas
Dallas,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Not Great
Hotel was under construction and we weren’t notified when booking. Air did not work in the room
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
Disappointed
Renovation going on that was supposed to be complete.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
They are under construction
Was not told they was under construction
Jason
Jason,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 9 日
When we arrived at the hotel, the entire first floor was under construction, the pool area and construction materials all over it the exercise room, the same way nothing basically on the first floor could be used our room, however, was clean and nice just very uncomfortable conditions with the remodel going on.
Sherry
Sherry,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 8 日
Service failure
Construction going on all over. Swimming pool and spa under condition wanted to have a swim and hot tub to relax but not going to happen. Msid knocking on my door at 8 am when checkout was a few hours away
She woke us up .Never going to stay at this l property again.
Deb
Deb,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Kansas.
Big remodel in reception but rooms were complete and very nice.
When checking out bill showed $125 per room but hotels.com charged $299.52. Why was I charged more than the hotel? I am NOT happy about that. I have always used hotels.com and now I am questioning whether or not I continue.
Carol
Carol,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
We got a newly remodeled room and the shower was the best I've ever had at a motel. Unfortunately the power went out in the morning after one shower, but second person never got shower. Breakfast was great.
Charlotte
Charlotte,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Excellent Hotel Stay
Friendly, kind & helpful staff!
Natalie
Natalie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Nichole
Nichole,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Rocio
Rocio,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Heather
Heather,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Derek
Derek,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Only reason the whole thing wasn't 5 stars is because they're renovating, so the pool, gym, and elevators were all closed.
Tom
Tom,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Not a bad spot to stay
Room was nice, you can tell it was recently remodeled. Had issues with the TV, ended up doing some troubleshooting and got it working properly. The HVAC system had a weird ticking sound that drove us crazy while trying to fall asleep. I ended up turning it off and the room was comfortable without it thankfully.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Joaquin
Joaquin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Sam
Sam,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
The rooms was great but with the remodel was unsafe didnt like when i booked nothing was said about remodel
Rose
Rose,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 7 日
Wasn't informed of the renovation unerway during our stay.
I understand its difficult to keep the place clean during renovations but would like to know before arrival.