The person at the desk was friendly enough, but the hotel itself could use a good scrubbing and a lot of remodeling. A pool should not be advertised if it is perpetually being "maintenanced.". For some reason, I received a "handicapped" room. Lots of stainless steel bars on the walls, a bench bath seat, and a telephone on the wall by the toilet. Im not bothered by it except - shouldn't a room like that be kept open for a handicapped guest? And , in my opinion, the room for those with disabilities, should not be smack in the middle of a hallway. The room my granddaughter and I stayed in was definitely. NOT clean. The window ledge, the window shade, and the top of the a.c.unit under the window were all covered with the dead bodies of small flying insects. Gnats, yes, but others I could not identify. I noticed that one pillowcases was dirty , so I took it outta the case and checked the pillow. There was a blood stain on the pillow. I checked the others. One more pillow with a blood stain. That's half of the pillows. The entryway tile was sticky, and the bathroom - well, I wouldn't leave my home bathroom looking like that. Stainless steel items need stainless steel cleaner. The hinges on the shower bench seat are rusty and there's pink goo under then.. toilet seat was not clean, the showerhead had electrical tape on it, and the t.v. lost signal several times. The only thing that impressed me was the extensive breakfast. But I would rather have a clean room& pool.