Located in Suffolk, Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel offers a warm welcome with breakfast buffet and 24-hour gym. Unwind by the seasonal outdoor pool or get work done at the business center. With laundry services and helpful staff available to assist you.
Holiday Inn Express Hotel & Suites Suffolk by IHG is a great choice for a stay in Suffolk. You can go for a morning swim at the seasonal outdoor pool and visit the 24-hour fitness center for a workout. Fellow travelers love the helpful staff.
At a glance
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Hotel size
96 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free buffet breakfast
Room service
Working away
24-hour business center
Meeting room
Conference space (500 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Suffolk by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Suffolk by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Suffolk by IHG?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Suffolk by IHG and nearby?
Holiday Inn Express Hotel & Suites Suffolk by IHG has a seasonal outdoor pool and a 24-hour fitness center.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were consistently good, with many guests praising the quality and variety of the food. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Shower
Air conditioning
Elevator
Food
Coffee
Reviews
Verified
10/10 Exceptional
Apr 19, 2026
The room was clean, the staff was friendly and helpful. Good breakfast selections. Plenty of parking and great location for getting on and off the highway. We would definitely stay again.
DeEtte
DeEtte, 2-night trip
Verified
10/10 Exceptional
Mar 12, 2026
Easy check in, really nice, comfortable room, very clean.
Delicious breakfast...many menu choices.
Brenda
Brenda, 2-night trip
Verified
10/10 Exceptional
Apr 16, 2026
This hotel was well kept. The staff were AMAZING. Breakfast was well done. Housekeeping was spot on. The management (especially the night manager) was just exceptional! She helped me with anything I needed to help.my.mom before and after knee surgery. Thank you
Elizabeth
Elizabeth, 4-night trip
Verified
6/10 Good
Mar 6, 2026
Room-good condition. Staff-were pleasant.
Jerri
Jerri, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Very clean, comfortable and having breakfast made it great.
Rachelle
Rachelle, 1-night trip
Verified
8/10 Very good
Jan 16, 2026
Clean hotel
Hugh
Hugh, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Nice people at the front desk, easy in easy out.
Geoffrey
Geoffrey, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2026
The room was clean and the hotel staff was nice. I
Pamela
Pamela, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
The room was very clean and a good size. The staff was very courtesy, especially the woman who managed the breakfast buffet. We will definitely return if the opportunity presents itself.
Roland
Roland, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Comfy beds and great shower. Very clean and good breakfast.
Carol
Carol, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Rooms clean. Staff very friendly
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Great property….close to everything and breakfast was great.
Shauntay
Shauntay, 3-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Breakfast was tasty. Room was clean and roomy.
David
David, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
Bed was comfortable and clean and the staff were friendly. Only complaint is the shower wasn't very clean and had dark spots on the ceiling.
Ridge
Ridge, 1-night trip
Verified
8/10 Very good
Dec 13, 2025
Staff and location
Craig
Craig, 1-night trip
Verified
8/10 Very good
Dec 21, 2025
The staff was very friendly and the room was very clean. My only dislike was that the privacy shade was broken (We made if work because we were only there for one night) and the bathroom shower needed some repair. Overall it was a great stay with prime location on a friendly budget.
Erica
Erica, 1-night trip
Verified
6/10 Good
Apr 6, 2026
No water pressure in the shower. Toilet stopped up 2 times. Sink stopped up. The room was NOT cleaned very well when we arrived. We have stayed there many times but this was the worst. I am not sure If I will ever stay there again. My husband does like their breakfast.
Yvonne
Yvonne, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2025
This property has compliment breakfast, which is always a plus. It has a restaurant close to the hotel and the price was reasonable.
Sharon
Sharon, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
The staff was lovely!
Tamara
Tamara, 2-night trip
Verified
8/10 Very good
Sep 7, 2024
Friendly staff, restaurants are walkable nearby, convenient to interstate and major shopping areas
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Nov 29, 2024
Nice stay
Service was excellent and room was very nice.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2024
Wonderful hotel and staff. Hotel clean staff friendly
Johnny
Johnny, 3-night trip
Verified
8/10 Very good
May 24, 2025
It’s location met my needs.
Keith
Keith, 2-night trip
Verified
8/10 Very good
Jul 23, 2024
Location was great, near highway and downtown area.
Micah
Micah, 1-night trip
Verified
6/10 Good
Feb 4, 2026
The sofa bed needs to be replaced in the one bedroom suite the we stayed in. The mattress was thin, uncomfortable and had a spring sticking up. There was a slit in the front and you could see the inside material of the couch. Outdated for the cost of the suite. Very strong bleach smell, almost unbearable. Had to air out the room. Front staff were very nice and helpful.