Room was in rough shape. Refrigerator leaked, toilet didn’t flush properly, took forever to get hot water. At 4 am a party broke out in the room next door. Tried to call front desk twice for help, no answer.
Ahnalee
Ahnalee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 22 日
It was very clean and friendly!! Breakfast was great
Eric
Eric,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Staff
Wayne
Wayne,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Clean
Wayne
Wayne,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 1 日
The room had carpet that was fraying and a bathtub that had seen better days.
Kateri
Kateri,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 1 日
You stole from me due to poor communication between your hotel and hotels.com. Bait and switch, then pretend that there's nothing you can do. Even though you already were paid.
Stephen
Stephen,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 23 日
Very dirty. They need to update and overhaul that place.
William
William,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 16 日
I understand you are doing some renovations but they never cleaned up the 4th floor hallway drywall all over floor and plastic trash bag left my entire 4 days.
Wayne
Wayne,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Pawel
Pawel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 3 日
Front desk staff was polite, pool was clean
In the kitchenette in my room there was a visible roach/bug bait station on the floor next to the fridge (grossed us out&hard to eat in the room with it), visible old food in kitchenette next to fridge. Also couch in room was quiet dirty/stained - needs shampooed.
Noel
Noel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 3 日
Terry
Terry,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 3 日
Patricia
Patricia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 2 日
Tatum was the hostess for the happy hour and she did a fantastic job!! She was very courteous and has a very bubbly personality she is great at her job and a definite asset to your hotel we will be staying there again on our next visit.
Randall
Randall,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
Wayne
Wayne,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 21 日
Katie
Katie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 12 日
The staff was amazing! Everything was top notch!!
Valerie
Valerie,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 8 日
Yes, there was a pipe burst and intense homidity with dozens of dehumidifiers around. It was not safe and inhabitable.
Nevzat
Nevzat,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 8 日
Was a very nice hotel but fire alarm went off and sprinklers in the lobby but they quickly resolved everything
Jordan
Jordan,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 12 月 5 日
Room was filthy, very outdated, parking lot covered in ice including all of the UPHILL exits.
ALEXA
ALEXA,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 11 月 27 日
The room definitely felt neglected, like is was under an attempted rehab. The doors weren’t painted, the door jamb were barely thrown on. I had to lift the toilet lid up in order to flush the toilet and the bathroom ceiling is in its last leg which ruined the energy for the rest of the room. Didn’t even want to sit on the couch. I don’t know if a lot of workers come through and destroy the place and it constantly has to be fixed but the hotel isn’t that old and the extent of repair my room which I’m sure is almost every room needs was shocking. I hope this turns around and you get the funds needed to do proper repairs