In Valentines, Cranbrook Hotel offers a warm welcome with free in-room WiFi. Connect and unwind with a meeting room and banquet hall available for events.
At Cranbrook Hotel, you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. Free perks include WiFi and self parking. Also, Westfield Stratford City and London Stadium are within a short drive.
At a glance
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Hotel size
60 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
What to do
Golfing nearby
Working away
Meeting room
Services
24-hour front desk
Facilities
3 buildings/towers
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 100 per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford
Frequently asked questions
Does Cranbrook Hotel offer free cancellation for a full refund?
Yes, Cranbrook Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cranbrook Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cranbrook Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cranbrook Hotel?
Check-in start time: 1 PM; Check-in end time: 9 PM. Check-out time is 11 AM.
What's the area around Cranbrook Hotel like?
Cranbrook Hotel is in Valentines, a short 7-minute walk from Ilford Station.
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Reviews
Cranbrook Hotel Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.6
Cleanliness
6.6
Location
7.0
Staff & service
5.8
Property conditions & facilities
Popular mentions
Room
Service staff
Children
Weather
Room service
Breakfast
Bed
Shower
Reviews
Verified
10/10 Exceptional
Nov 5, 2025
Very friendly staff,room was clean and nice
Joanna
Joanna, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Room was clean and parking was ok. Able to get to work comfortably.
Stan
Stan, 3-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Great service as usual. Everything I need from this hotel it provided. Parking, close the the ilford station. Not expensive.
Wayne
Wayne, 2-night trip
Verified
8/10 Very good
Aug 27, 2025
Hotel was clean nice size room quite rooms refreshed daily close to town centre.
kevin
kevin, 3-night trip
Verified
8/10 Very good
Sep 26, 2025
Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again
SAMUEL
SAMUEL, 1-night trip
Verified
6/10 Good
Nov 18, 2025
Waited to park at the front as I was unaware there was parking at the back.
Very basic hotel but had a comfortable night sleep.
Stan
Stan, 1-night trip
Verified
6/10 Good
Nov 29, 2025
The staff very pleasant We did onow about the £100 security deposit, , this is the only hotel I know off in the UK that takes one.
The room was run down and badly needs a refurburb.
The room was comfortable and clean.
Les
Les, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
The housekeeping service was good and the staff were well behaved and professional
RAJAT
RAJAT, 8-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Very clean good breakfast
John
John, 1-night trip
Verified
10/10 Exceptional
May 19, 2025
Very good staff and neat and clean room
Imran
Imran, 6-night trip
Verified
8/10 Very good
Mar 23, 2025
Staff were very friendly & helpful
John
John, 3-night trip
Verified
10/10 Exceptional
May 27, 2025
Hotel room was extremely clean
John
John, 3-night trip
Verified
10/10 Exceptional
May 19, 2025
Very good, reasonable
It was good,staff was nice and supportive
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 9, 2025
I like the fact that they clean the room everyday.
Ernest
Ernest, 5-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Absolutely excellent service! Thank you!
Katherine
Katherine, 1-night trip
Verified
6/10 Good
Dec 1, 2025
The room was ok, didn’t love the slanted ceiling which made me have to constantly be careful not to hit my head. The shower head holder was broken so you have to keep holding it to shower. The heater worked well, room was always toasty even in freezing weather. Daily housekeeping is offered but I wish they would provide “do not disturb” signs, as I was woken up everyday of my stay to open my door and say “no thank you” to the cleaner, which was terrible for me as I have sleep issues and having my sleep disturbed everyday ruined my experience.
Susie
Susie, 5-night trip
Verified
10/10 Exceptional
May 25, 2024
Quality Hotel
Lovely room. Nice staff. Relaxed stay
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Descent accommodation
The rooms were clean and the service good
Alex
Alex, 6-night trip
Verified
8/10 Very good
Feb 18, 2025
Very nice size room, was clean, slight problem with shower hose but staff responded quickly to correct the issue, would recommend and I would stay again.convenient for transport,.
Glenn
Glenn, 6-night trip
Verified
10/10 Exceptional
Nov 7, 2024
Super friendly staff. I made a mistake with my reservation and they did everything in their power to help us fix it and it was just enough.
Jessica
Jessica, 3-night trip
Verified
10/10 Exceptional
Oct 23, 2023
Clean
Lovely stay would definitely visit again. Clean and friendly
Hajra
Hajra, 4-night trip
Verified
6/10 Good
Oct 12, 2025
Parking was adequate. Room very basic. Further from underground than stated. 30 minute walk. After 1 week still waiting for £100 security deposit ! When rang automated service advised can take up to 3 weeks to refund. Not acceptable.
Susan
Susan, 1-night trip
Verified
4/10 Fair
Nov 24, 2024
Basic but clean
Very basic, wardrobe was about to fall apart and the pillows were very flat. Clean hotel and nice staff
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
The staff from reception was great. I had parking car. The room was clean.
They need to fix the painting on the wall.
Alexandru
Alexandru, 1-night trip
Verified
8/10 Very good
Jul 27, 2025
we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it