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Hotel Palma

4.0 star property
City-center hotel

Choose dates to view prices

Near Pompeii Archaeological Park, Hotel Palma offers a luxurious retreat. Indulge in the rooftop terrace with views of the city and treat yourself to spa services or browse through the shopping mall on site. Enjoy free breakfast buffet, stay connected with WiFi, and take advantage of dry cleaning/laundry services as well as coffee shop/cafe amenities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car rentals on site
  • Computer station
  • Snack bar/deli
  • ATM/banking services
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY866
CNY1,017 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Dining delights
A cafe and bar enhance this hotel's culinary experience. Free buffet breakfast starts each day with a delicious spread of morning favorites.
Dreamy sleep setup
Hypo-allergenic premium bedding cradles travelers in blissful slumber. Chic, curated decor adds character while blackout drapes ensure uninterrupted rest.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, individually decorated

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Via Piave 15, Pompei, NA, 80045

What's nearby

  • Shrine of the Virgin of the Rosary of Pompei - 2 min walk - 0.2 km
  • Grande Palestra - 10 min walk - 0.9 km
  • Pompei Amphitheatre - 10 min walk - 0.9 km
  • Pompeii Archaeological Park - 6 min drive - 4.4 km
  • Pompeii Forum - 6 min drive - 4.8 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar Gabbiano - ‬6 min walk
  • ‪Punto Freddo Pompei - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Pizzeria Alleria - ‬5 min walk
  • ‪Mercato Pompeiano - ‬4 min walk

About this property

At a glance

DONE

Arriving/Leaving

    • Contactless check-in available
    • Express check-in/out available
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Shopping mall on site
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palma Pompei
Palma Pompei
Palma Hotel Pompeii
Hotel Palma Hotel
Hotel Palma Pompei
Hotel Palma Hotel Pompei

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Reviews

Hotel Palma Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a variety of options and delicious food. (11 reviews)
  • The property offers free parking and a nearby public parking option, with staff assistance in finding a spot. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Restaurant
Ruins
Breakfast
Train station
View
Bathroom
Hot Tub

Reviews

Verified

8/10 Very good

Great service and location
Peter, 3-night trip
Verified

8/10 Very good

The room was nice, the staff were exemplary - I would definitely recommend using as base for going to the archaeological parks! Perhaps not the best place to stay if you love a hotel breakfast though…
Honor, 3-night trip
Verified

10/10 Exceptional

We enjoyed the rooftop view of the mountain. It was a great place to enjoy a glass of prosecco and enjoy the sunset.
Shannon, 2-night trip
Verified

10/10 Exceptional

A very warm welcome, excellent hotel, wonderful breakfast and friendly staff. We were with children and it is lovely short walk to Pompeii ruins
Catherine, 3-night trip
Verified

10/10 Exceptional

Staff was very welcoming and helpful with any questions and parking. Great location to walk around the town. Very clean and comfortable beds
Rebecca, 2-night trip
Verified

10/10 Exceptional

Very friendly staff and nice clean rooms. Breakfast was very good too.
Lalitha, 1-night trip
Verified

10/10 Exceptional

Good breakfast, kind and attentive staff, street noise was very loud but that can't be helped. Accommodations were clean and comfortable
Phyllis, 1-night trip
Verified

10/10 Exceptional

Our experience was amazing, the staff was very affirmative and great to deal with! We highly recommend this location!
1-night trip
Verified

10/10 Exceptional

Great location for walking to the entrance to Pompeii. Simple, clean room.
Sudipta, 1-night trip
Verified

10/10 Exceptional

A small hotel with fantastic staff. Pompei ruins 5 minute walk. Plenty to do around the area with good travel links. If we go back, we'll stay here again.
Joseph Robert, 3-night trip
Verified

8/10 Very good

Right in the city center. Very busy streets but excellent sound proof windows to make the room quite. Very convenient for eating out, shopping. Minutes from Pompeii park. Very friendly staff helped us parking and check-in in.
Lianquan, 1-night trip
Verified

10/10 Exceptional

Super friendly and helpful staff. Even helped us to get tickets online to get to mount Vesuvio. Parking right in front. Breakfast included. Usual selection of cold cuts, bred, coffee, tea, cereol, breakfast cakes, yogurt, juices etc. Room was nice and clean. Bed comfortable. Location is perfect. Just a few mintues walk to the ruins entrance and plenty of great restaurants. I definitely recommend it.
Kornel, 2-night trip
Verified

10/10 Exceptional

Pompeii

Nice location behind Sanctuario. Busy street but noise dampened for sleeping with metal shutters. Nice breakfast. Staff helpful. Hotel about 20” walk from archaeology site
Stephen C, 1-night trip
Verified

8/10 Very good

Good value for money. Good location. The shower needs some attention though but just a new showerhead and it would be great. The breakfast here is excellent. Highly recommended.
Schandel, 1-night trip
Verified

8/10 Very good

Close to the sites and restaurants.

The Hotel Palms is absolutely perfect for exploring the sites of Pompeii! It’s about a 12 minute walk away to the main entrance and a great hotel for staying with kids. The rooms were really comfortable and the breakfast was absolutely fantastic however the best part was the staff. They were super friendly and always wanted to be helpful. We would definitely stay here again!
Mary-Louise, 1-night trip
Verified

10/10 Exceptional

Excellent and attentive service. Beautifully decorated. They accomodated an early check-in.
Maria, 4-night trip
Verified

10/10 Exceptional

Everything was excellent from check in to parking. Hotel Palma was well situated and convenient to city core. Thank You, Tony
Tony, 1-night trip
Verified

10/10 Exceptional

The Hotel Palma is a great location to visit the Pompeii Archeological site and also the Pompei Basilica (a must visit) and then have restful night in an elegant comfortable room, to wake up to a delicious breakfast in the morning. Recommended.
CESAR O., 2-night trip
Verified

6/10 Good

Staff was responsive. Breakfast was good and had a variety of options. The room that sleeps 4 was small but clean. We are 🇨🇦, there were no clothing irons. Property does have a small lift.
Christina E, 2-night trip
Verified

8/10 Very good

Good location central to Pompeii. Limited meals available at the restaurant. Buffet breakfast very limited. Staff friendly and helpful. Convenient for the Circumvesuvio train line.
Nicholas, 7-night trip
Verified

6/10 Good

Good hotel, great location

Great location for a trip to Pompei and Vesuvius. I’d probably suggest it’s more like a solid 3 star hotel, staff were good with an authentic feel but the rooms need a bit of repair and updating. Size it was okay for two adults and two kids and price wasn’t bad for the location but I’ve not really had local comparisons.
alex, 2-night trip
Verified

10/10 Exceptional

Fabulous hotel. Staff all spoke excellent English and were incredibly helpful and friendly. Rooms were clean, large, and well kept. Wonderful views of the city/Vesuvius, and the outdoors patio was lovely. Super convenient location close to the Circumvesuviana metro line, and easy walking distance to the Pompeii ruins, many restaurants (Na Pasta was our favorite!), and gelateria. Favorite part of our trip was the time in Pompeii. You won't go wrong staying here!
Courtney, 6-night trip
Verified

10/10 Exceptional

We arrived for check in a bit on the early side, and there was someone there to get us into a parking spot. The staff overall were incredibly helpful and accommodating. We loved the balcony and beautifully tiled bathroom with a deep bath tub. The rooftop terrace provided splendid views at sunset, and having it be within easy walking distance of the Amphitheater entrance to the Pompeii ruins was perfect. I will say, the honking and traffic sounds from the street were very easy to hear through the window. If that is bothersome for you, definitely bring ear plugs to sleep with. Breakfast the next morning was huge, varied, and delicious. The fresh squeezed blood orange juice was my favorite. Overall, a wonderful experience.
Andrew, 1-night trip
Verified

8/10 Very good

We had a good stay at Hotel Palma. We stayed in a family room which worked out great for us (a family with children). The staff was mostly very friendly and welcoming, with the exception of the very grumpy breakfast attendant. We stay at a LOT of hotels and this is the worst breakfast experience we've ever had unfortunately. Usually, when there is a buffet, you are allowed to stay at the table and finish your food even past the time a buffet is officially served. The staff will usually just put away the food and let you stay at the table. Not so at this hotel. As soon as the clock hit 10am, the breakfast attendant turned off the light in the room (to signal us to leave) and started very aggressively putting the buffet away while sighing and rolling her eyes when we had the gall to stay 5 min past the end of breakfast time. That put a bad taste in our mouthes - literally. Also, the breakfast food was very old and - with the exception of some of the pastries - was not changed out during our entire stay. The same moldy ham was served on day 1 and day 4. We are pretty sure the bacon and eggs were reheated as well. The juice had flies in it and was not changed out in between days. So while I recommend the hotel itself - skip breakfast and go get it somewhere else.
Raven, 4-night trip
Verified

10/10 Exceptional

Good value for your money
roger, 1-night trip