The bathroom needs updating. Shower was Luke warm and only a trickle
Food in the restaurant very bland
真实旅客
1 晚结伴旅行
10/10
Edwin
1 晚行程
6/10
An ok hotel. Staff were lovely
Blair
1 晚商务旅行
10/10
Brilliant ran hotel clean and food is great. Highly recommended.
Ian
1 晚商务旅行
8/10
JACKIE
1 晚商务旅行
10/10
I love it here, lovely setting, people and food. Very comfortable bed and pillows Great breakfast included in reasonable priced room highly recommended
KATE
2 晚商务旅行
10/10
Superb stay, excellent friendly staff, will definitely come back 👍
John
2 晚行程
10/10
Jane
4 晚行程
8/10
For the price we paid everything was good. Decent room and food was good. The bathroom could of done with freshening up as grout was grubby and toilet felt very low. The lady on reception was fantastic and very helpful even finding us a dmall heater as the room was quite cool and my husband has cancer and feels the cold
Karen
1 晚行程
6/10
I would not stay here again :(
Did not live up to previous reviews. Room was satisfactorily clean but bed was too soft and pillows appeared to be past their best, so not a good night’s sleep. Shower cubicle was very small and very dated, although the water was hot, but the shower room had a very unpleasant smell of drains which lingered.
I am a solo traveller and the following morning, whilst I was getting toast at the servery, the rest of my breakfast was cleared away and other guests given my table, despite my overnight bag and room key being at the side of my seat.
Denise
1 晚行程
8/10
Relaxing
A
1 晚行程
10/10
Have been here many times and always a good stay, this time the best loved room in the annexe.
David
1 晚行程
10/10
I and members of my family have been staying at the Stone Trough for over 3 decades. The staff have always been courteous and obliging, the accommodation and meals have always been VALUE FOR MONEY. The major changes over the years have been the breakfast service, which used to be in what is now the function room and the presence of all, not just personal support, dogs. Since the motorway network was connected to Colne and the Abbatoir was opened, the increase in both traffic times of travel and numbers of vehicles is disproportianate to normal over the same period.
Brian
2 晚家庭旅行
8/10
Good place to stay with bar and restaurant on site. Stay included buffet breakfast ehich was very good too.
Thomas
1 晚行程
10/10
Lovely hotel, staff very helpful, food delicious, room ok but could do with updating
John
1 晚行程
8/10
DAVID
1 晚行程
8/10
Lovely room, comfortable bed, nice furnishings let down by poor carpet fitting in the bedroom and terrible vinyl flooring in the bathroom. Also no power to the shower. Great breakfast though and friendly staff. Owners, spend a bit on flooring and you’ll be on a winner
Nick
1 晚商务旅行
10/10
The room was spacious and comfortable.
The staff were friendly and helpful.
I would highly recommend the Old Stone Trough to everyone.
Malcolm
2 晚行程
8/10
Just stayed for the weekend, booked a double room through a 3rd party, it was tiny only 1 bedside table, couldnt get to the plug sockets as they were behind the headboard. Bathroom floor lino wasnt fit properly, floor needs all new sealant, it wasnt the cleanest could have done with a deep clean. I took a hand towel to reception as it was dirty never got replaced. Pillows awful too.The food in restaurant was excellent although we had a wait but was very busy. The breakfast was ok no menu just standard with cheap sausages, all fried eggs were hard, coffee awful and you could only have 1 you had to pay for a 2nd. Staff very friendly and hardworking.
shirley
2 晚行程
10/10
Amanda Cooper
1 晚家庭旅行
2/10
I booked to stay here for 2 nights as i was working in the area. The room was OK. However the reason for my bad review is that at about 10:30 at night I was asleep in bed and heard a noise at the door - I'm a woman and was alone so I was absolutely terrified. The door unlocked and opened, and a couple walked into my room - whoever was on reception had given them a key to my room and I think they were equally shocked. After being woken up and feeling so scared I hardly slept knowing that security was so poor. I checked out about 7am the next morning, explained what had happened and said I would like a refund. The lady on reception was understanding and said she would take it up with the manager so I left a phone number for the manager to contact me. Its now 5 days later and I haven't received a refund, and haven't had any contact from the hotel at all, not even an apology. It's shocking that this happened in the first place, and even worse that this hotel cares so little about personal safety. It is lucky that it was a nice couple who walked into my room and not someone with bad intentions. Also my belongings would have been in there during the day whilst I was at work, so if the key had been given out whilst I wasn't in whoever came into that room would have been able to rifle through all my luggage with free reign. Unacceptable.
Lucy
2 晚商务旅行
8/10
The room was tidy and quiet with all the facilities one would expect. The decor and fittings were a bit worn but clean and tidy.
Breakfast was ample and the whole night stay was good value for money. It’s in a lovely location and I will return.
Don
1 晚行程
8/10
russell
1 晚商务旅行
2/10
C
2 晚行程
10/10
what a beautiful clean friendly hotel will look forward to going back there again