In the heart of Toluca City-Centre, Hotel Plaza Morelos combines modern convenience with warm hospitality. Enjoy a continental breakfast, explore the garden or indulge in a meal at one of two on-site restaurants. With free WiFi and helpful concierge services, this hotel is sure to be your home away from home.
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080
What's nearby
Jose Maria Velasco Museum - 3 min walk - 0.3 km
San Jose de Toluca Cathedral - 5 min walk - 0.5 km
The Cosmovitral - 9 min walk - 0.8 km
Nemesio Díez Stadium - 14 min walk - 1.2 km
City Center - 15 min walk - 1.2 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 28 min drive
Restaurants
La Vaquita Negra Del Portal - 3 min walk
Casa Manolo - 4 min walk
Portal Central - 3 min walk
Café con Leche - 4 min walk
Nasensa - 1 min walk
About this property
Hotel Plaza Morelos
Hotel Plaza Morelos offers a great location, putting you within a 15-minute walk of Nemesio Díez Stadium. Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 10:00 AM. Other highlights include 2 restaurants, a terrace, and a garden.
At a glance
DONE
Hotel size
56 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 restaurants
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Working away
Business center
Meeting room
Computer station
Conference space (183 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Outdoor furniture
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca
Frequently asked questions
Does Hotel Plaza Morelos offer free cancellation for a full refund?
Yes, Hotel Plaza Morelos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Plaza Morelos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza Morelos?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Plaza Morelos?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Plaza Morelos and nearby?
Hotel Plaza Morelos has a picnic area and a garden.
Are there restaurants at or near Hotel Plaza Morelos?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Plaza Morelos like?
Hotel Plaza Morelos is in Toluca City-Centre, a short 14-minute walk from Nemesio Díez Stadium and 9 minutes' walk from The Cosmovitral.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.6
Location
7.8
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 1, 2022
Normal
Todo bien
Roman
Roman, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2021
Todo súper bien ambiente agradable personal muy amable
Desayuno muy rico
Marisela
Marisela, 1-night trip
Verified
8/10 Very good
Dec 12, 2021
Me gustó mucho el trato del personal del hotel muy amables
Araceli
Araceli, 1-night trip
Verified
8/10 Very good
Nov 23, 2021
Limpieza y comodidad
Lugar limpio y seguro
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 22, 2021
Ubicación
Buena relación precio servicio
Limpieza servicio de cable excelente
Enrique
Enrique, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2021
Realmente muy recomendable muy buena atención y servicio muchas gracias
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2021
El personal es muy atento y agradable.
Itzel
Itzel, 1-night trip
Verified
6/10 Good
Nov 1, 2021
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Arianna
Arianna, 1-night trip
Verified
8/10 Very good
Jul 23, 2021
Muy Buena opción, limpio comido y con restaurante!
JOSE
JOSE, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2021
Muy bien
Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Jun 29, 2021
Lugar muy limpio, personal muy amable, exelente ubicación
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 30, 2021
Muy limpio, cómodo y bien ubicado.
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 14, 2021
Excelente ubicación, muy amable el personal
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 28, 2021
El cesto de basura había un cubre bocas usado y al regresar la habitación estaba sin seguro?
José Luis
José Luis, 1-night trip
Verified
4/10 Fair
Apr 17, 2021
Chinches en mi habitación
Es un lugar agrade le, lo desagradable es que en mi habitación había chinches
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2021
Un hotel muy agradable que cuenta con cafetería y ensalada. Lo único que les sugiere es agregar más iluminación a los cuartos, y también ventilación.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 16, 2020
Sencillo limpio y cómodo
Un hotel con excelente ubicacion en el centro. Sencillo pero limpio y cómodo. Con todo lo necesario
Guille
Guille, 2-night trip
Verified
6/10 Good
Feb 17, 2020
Las instalaciones son muy cómodas y con buena ubicación, sin embargo me tocó la habitación 212 pero
Verified traveler
1-night trip
Verified
4/10 Fair
Dec 26, 2014
Decepcinante.
Excelente por su ubicación centrica. Es lo unico favorable. Las habitaciones son pequeñas e incomodas. Las televisiones son del año de la canica y no funcionan. La luz es super insuficiente, una vela me alumbra más. Se nota que solo asean las habitaciones después de ser desocupadas, mientras están ocupadas ni quien se preocupe por asearlas; el baño a parte de viejo y sucio, la regadera no sirve, tuve que esperar media hora para el agua caliente, a parte de que tuve que ir hasta recepción para comunicar que no había agua caliente ya que las habitaciones no cuentan con teléfono. El estacionamiento muy pequeño, tienes que dejar la llave de tu auto en recepción porque lo más seguro es que tu auto quede estacionado detras de otros y adelante de otros. Incluyen un desayuno que solamente tiene dos opciones, o huevos con salchicha o chicharrón en salsa verde, y el pan dulce es cuenta a parte. Muy decepcionante!!!
Verified traveler
Verified
4/10 Fair
Dec 24, 2014
Convenient location but best to avoid if possible.
ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park.
PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable.
CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs.
The parking lot is difficult to access and poorly signaled.
Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that.
Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft.
The staff at front desk was not very polite (almost rude).
rogelio
Verified
6/10 Good
Dec 2, 2014
Hotel centrico
Pros: Hotel muy cerca del centro . Hay que llevar tu # de reservación por que no estaba registrado!lo solucionaron bien, no hay agua caliente para el baño !las toallas dan lástima!precio por lo que pagas bien!desayuno rico. El desayuno si llevas niños no lo incluye.
adraiana
Verified
4/10 Fair
Oct 10, 2014
Se ve mejor de lo que parece
muy regular, primero me dieron una habitación que debe tener mas de 50 años de antigüedad y bastante teticra, me cambiaron y mejoro un poco, solo por económico es posible llegar nuevamente.
Erik
Verified
6/10 Good
Sep 23, 2014
Hotel en el centro de Toluca cómodo
Hotel en el centro de Toluca, cómodo, limpio, con muy buen desayuno incluido en el precio, recomendable
Verified traveler
Verified
6/10 Good
Sep 23, 2014
Excelente ubicacion
En la habitacion que me toco las cortinas no cubrian completamente la ventana lo que permitia entrara mucha luz a la habitacion ademas se escuchaba el ruido de la gente de otras habitaciones
Verified traveler
Verified
2/10 Poor
Sep 11, 2014
EL MAL TRATO
LA RECEPCIONISTA MUY MAL TRATO NADA AMABLE Y LUEGO NO ME RESPETARON LA TARIFA QUE CONTRATE VIA INTERNET Y A LA HORA DE ACLARARLO ME REGAÑO Y ME DIJO HASTA LO QUE NO MUY CERRADA A ESCUCHAR FUE LA PRIMERA EXPERIENCIA EN ESTE HOTEL Y LA ULTIMA